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Review Intelligence
Smith Hassler Houston Tx review signals at a glance
CrashStory aggregates public review patterns for Smith Hassler Houston Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
555
PI Reviews
547
Text Reviews
515
Most common themes
lost wagesfriendly environmentwitness testimony
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Review Snapshot
4.8
526 public reviews and 91 written reviews.
Recent Activity
Most recent written review from Brian Washington: May 25, 2026 (53 days ago)
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Response Behavior
Replies on 6% of reviews
76% of the visible replies look at least somewhat personalized instead of fully templated.
Smith Hassler Houston Tx client reviews
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All91 reviews
4.8
Most recent written review from Brian Washington: May 25, 2026 (53 days ago)
Written Reviews
89
Average Rating
4.78
Reviews (30d)
0
Reviews (90d)
4
Older Archive
89
Assigned Tags (100)
Showing 89 of 91 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
After months of dealing with another law firm they simply dropped the ball, I called Smith & Hassler, and within 2-3 weeks I received a settlement. Mr. Smith was Masterful, I immediately felt like I was in good hands, and if I need them in the future, I won’t hesitate to call. 10/10 Highly recommended
I am beyond grateful for the help Smith & Hassler provided me, especially Daragh. When my vehicle was totaled I thought I had lost it all. I decided to give them a call after years of seeing their commercials and they did not disappoint as they mean business. Throughout the case, I was informed with the multiple steps involved and they always responded thoroughly and promptly to every question I had. I definitely felt I was in good hands. I highly recommend Smith & Hassler as they will fight for you to get what you deserve!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Marketing vs Reality (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I had the pleasure of working with James Burkhalter on a case. He listened, answered every email in a timely manner, and provided great results. Would definitely recommend him to friends or family.
Communication (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
The law offices of Smith & Hassler is extremely exceptional at what they do. Beyond the commercials I seen since I was a kid with spokespersons like William Shatner, they ensure that every client is well-informed about their case and reassures them through the complex legal process.
Recently, I suffered a car accident back in Galveston that required me to be treated with physical therapy. That very day I got in a wreck, I was trying to navigate school, work, and grieving a loss of a loved one. So to me, not having a car to get to work and dealing with injuries sustained in the accident was one more hurdle to overcome.
Immediately after the accident, I started looking at attorneys, but it was something about Smith & Hassler growing up watching their commercials that made me a fan of their law firm when I have not did my research. As a kid, when they make the sound "DING!," it made me run behind the couch because I did not know if they were coming after me. Luckily, that wasn't the case, but I knew it was important that anyone who got injured in an accident should always do their research before hiring an attorney. So, just like normal, I did my research and seen the outcomes of their clients which tends to be mostly positive.
I then called Smith & Hassler and spoke with one of the attorneys about the potential for my case, and I was immediately assigned to Attorney Michael G. Smith and Ms. Izzy. For the past six months, Mr. Smith has been diligent in walking me through the legal process, answering all of my phone calls, and just making sure my case gets the attention it deserves. Ms. Izzy has also been very helpful in ensuring that they had all of my medical bills and records to be able to get my case moving forward, and hopefully my case will be settled soon.
I will update this review once my case settles, but I definitely recommend Smith & Hassler not just for their commercials or billboards, but because the results speak for themselves and they do their best to keep the client happy and take off the burden of the legal process so that the client focuses on their recovery.
Thank you, Smith & Hassler, and a special thank you to Michael Smith and Izzy for their incredible work on my case.
*UPDATE:
Hey, y'all! I know I said I was going to update you all once my case settled and I'm happy to announce that my case is SETTLED as of 4/9/2026! From start to finish, Michael G. Smith was a true professional; always patient, always cordial, and worked in my best interest to ensure a favorable outcome!
Before I walked in the office, I thought I was going to be walking into a typical law firm where attorneys wore suits and represent the aggressive branding William Shatner portrays them (and they can be aggressive!!). Instead, I was greeted by the front desk receptionist who offered me water and I got to sit in the conference room.
Mr. Smith personally thought I was a great client, that instead of having his assistants go over the check with me, he wanted to do the honors himself. So crazy that we mostly been on the phone for ten months since my case started! We talked a bit about my outcome and their philosophy of being people first and ensuring their clients are comfortable and they know that the attorneys themselves are human, too.
To top it all off, I had the privilege of meeting his father, Michael Smith, who started it all at Smith & Hassler with Mr. Hassler. It was joy to get to tell him that his son is a phenomenal attorney and while I hope to never get hurt again, if it does happen, his son is the one I would want to hire. But even if I get assigned another lawyer there, I know they are all fantastic lawyers who put their clients first. It was time for me to depart, and I got to shake both of their hands before I left.
I can honestly say my experience from Smith & Hassler has been nothing but successful and the kid who was a fan of the commercials is now a lifelong fan of the firm and I pray the firm will be around to help many injured Texans get their life back on track. God bless Smith & Hassler!
Choosing Right Firm (positive)Needing a Lawyer (positive)Marketing vs Reality (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (24)
case:personal injurystage:post_settlementresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:positivedepth:essaydimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:childhood memories of commercialsinjury:physical_therapyinjury:chronic_paindate:4/9/2026vehicle:carmedical:physical therapy
I had the pleasure of working with Daragh Carter from Smith and Hassler, and I cannot recommend him highly enough. From the very beginning, he demonstrated professionalism, compassion, and a genuine commitment to my case.
Daragh took the time to explain every step of the process clearly, making sure I felt informed and confident throughout. His attention to detail, strong communication, and dedication truly set him apart. I always felt like a priority, and that level of care made a significant difference during a challenging time.
What stands out most is his integrity and determination—he consistently went above and beyond to ensure the best possible outcome. If you are looking for an attorney who is knowledgeable, reliable, and truly invested in his clients, Daragh Carter is an excellent choice.
I am incredibly grateful for his support and would not hesitate to recommend him to anyone in need of legal assistance.
Communication (positive)Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
From the very first phone call, Brian has been incredibly helpful with my sister’s case. He showed so much patience, even during the most frustrating moments. He consistently kept her updated and offered encouragement along the way. We truly can’t thank him enough for everything he has done. At this point, he feels like part of our family! If you need someone who genuinely cares and will go the extra mile, call Brian at Smith & Hassler. Thank me later!!!!!
I just had my case completed
The professional attention and superior technical skill provided by Dahila Coyt was over and above what i expected. She always kept me informed and updated as to all actions concerning my case
I would rate her a 10 star out of ten. She walks on water in my experience.
James Buckhalter is also a super star attorney for his persistent actions governing the results for my case
I believe these two individuals deserve a 10 star rating
Walter Ferrari
Communication (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Daragh Carter was awesome! Our case took a while but that is to be expected. Abigail and Daragh kept us informed and helped us get what we wanted upon settlement. I highly recommend Smith and Hassler.
Loved my experience with them. I was in a car accident and they handled everything. Dahlia and James were the best. Help helped me along the way and got me exactly what I needed. Very grateful for this law firm.
I was hit by a car while riding my bicycle, and the driver tried to claim I was at fault, which wasn’t true, but it was difficult to sort out given the extent of my injuries. The state technically classified it as a car accident involving a pedestrian, which made the insurance process more complicated. My recommendation is to get an attorney right away I ended up working with Smith & Hassler in Houston. Everyone there was extremely kind and patient and was able to get everything sorted out, including medical expenses, which really helped during a stressful time.
Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
This is the best law firm very professional and honest.and they are always doing follow up calls. and when they say they will call you they exactly call with thin that time frame.
Communication (positive)Process Transparency (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
After months of dealing with another law firm they simply dropped the ball, I called Smith & Hassler, and within 2-3 weeks I received a settlement. Mr. Smith was Masterful, I immediately felt like I was in good hands, and if I need them in the future, I won’t hesitate to call. 10/10 Highly recommended
I am beyond grateful for the help Smith & Hassler provided me, especially Daragh. When my vehicle was totaled I thought I had lost it all. I decided to give them a call after years of seeing their commercials and they did not disappoint as they mean business. Throughout the case, I was informed with the multiple steps involved and they always responded thoroughly and promptly to every question I had. I definitely felt I was in good hands. I highly recommend Smith & Hassler as they will fight for you to get what you deserve!