CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Smith Sersic LLC Joliet Il review signals at a glance
CrashStory aggregates public review patterns for Smith Sersic LLC Joliet Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
16
PI Reviews
13
Text Reviews
16
Most common themes
professionalismstaff
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Review Snapshot
4.8
20 public reviews and 16 written reviews.
Recent Activity
Most recent written review from Veronica Cano: Jan 16, 2026 (147 days ago)
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Response Behavior
Replies on 70% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Smith Sersic LLC Joliet Il client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All16 reviews
4.8
Most recent written review from Veronica Cano: Jan 16, 2026 (147 days ago)
Written Reviews
13
Average Rating
4.69
Reviews (30d)
0
Reviews (90d)
0
Older Archive
13
Assigned Tags (47)
Showing 13 of 16 written reviews.
1 star
1
2 star
0
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5 star
12
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Mr. Smith was a great lawyer. He helped me and my parents with any questions and guided me through the entire case. I also had exceptional service from each and every person who had contacted me through Smith Sersic.
Owner response
Thank you Erick for the very nice review. We are happy our team was able to help you with your legal matter! KCS>
We were very pleased with the service we received from Hanadi and Kevin. Their professionalism and communication with us was very much appreciated. Highly recommend
Owner response
Thank you Anna--we are happy we were able to help you! KCS>
Communication (positive)Process Transparency (positive)BoilerplateSentiment: positiveMixed DetailLikely Client Experience
I went to Smith & Sersic for a lawsuit. They made it easy. I never felt push or rushed. They took care of us and went beyond. Very professional. I would recommend using the them.
Owner response
Thank you Jamie for the great review. We're happy we were able to help you.
Steve and Kevin are one of the best they are my first lawyers, they treat you like family and take things very serious, very professional office and they do everything they can to make you satisfied. Thank you guys again. And they have such kind and sweet office staff.
Owner response
Thank you for the nice review DeLaney. We are always here to help.
Case # Treatment (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
I come from a family of lawyers. We hire Kevin and Steve when someone in the family gets injured. Kevin and Steve are amazing attorneys. I give them my highest recommendation.
Owner response
Thank you, John. We recommend you all the time too! You're the best!
Choosing Right Firm (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
This firm had a shut and close case against the Horse Shoe Casino BUT turns out they are in bed with the Mayor and the Casino regarding the rental of land where the Casino sits. That's a conflict of interest that was not disclosed.
No ResponseMixed DetailClient Relationship Unclear
Mr. Smith was a great lawyer. He helped me and my parents with any questions and guided me through the entire case. I also had exceptional service from each and every person who had contacted me through Smith Sersic.