Case Type Unspecified
Unknown
Susan Thompson did Title work for our new house, and for my mothers home. She was absolutely great and very knowledgeable.
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77 public reviews and 33 written reviews.
Most recent written review from Sabrina Ellinor: Feb 5, 2026 (178 days ago)
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Most recent written review from Sabrina Ellinor: Feb 5, 2026 (178 days ago)
Written Reviews
33
Average Rating
3.64
Reviews (30d)
0
Reviews (90d)
0
Older Archive
33
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Showing 33 of 33 written reviews.
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Case Type Unspecified
Unknown
Susan Thompson did Title work for our new house, and for my mothers home. She was absolutely great and very knowledgeable.
Case Type Unspecified
Unknown
The team at Smith Thompson has always been top notch for me and my clients. I've used them for 20+ years not only for real estate closing, but also for business acquisitions, and all of my personal real estate needs as well. When you need to solve problems, there's no substitute for experience, and I always appreciate their willingness to dig in!
Case Type Unspecified
Unknown
My closing went smooth and quick. No issues. Attorney Power explained everything and was friendly.
Case Type Unspecified
Unknown
For a company that has had its stuff together for years, I was very surprised to have extremly unpleasant interactions with an agent and her assistant. Between zero communication, constant delays, and then finally being screamed at, this experience was wildly unprofessional. We found another title company that is much much much easier to work with and they present solutions instead of just screaming and yelling that there's issues. The lady literally screamed at us, you could hear it in another room while I was on a phone call. I'm sure you can probably have a decent closing here but there's also a chance an angry overworked woman will scream at you and make life much harder than it needs to be. Why bother? Go somewhere else. The title company we switched to closed our cash deal in 3 days. I had tried to find a solution with Smith and Thompson for about a month. I will make sure everyone I know understands how terrible this interaction was.
Case Type Unspecified
Unknown
We loved our experience with Smith Thompson Shaw Colon & Power PA. Our closing day went swiftly and easily thanks to the work of the attorneys.
Case Type Unspecified
Unknown
Very professional, super informative. Couldn't do our closing with a better firm.😁
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Unknown
Pathetic Service. Absolutely Pathetic
Case Type Unspecified
Unknown
Friendly, knowledgeable. Would use them again.
Case Type Unspecified
Unknown
We have been waiting almost six months for them to settle our estate and the person assigned had an attitude and then stopped answering the phone. We can't get answers on our case.
Case Type Unspecified
Unknown
Great law firm for planning what to do with your stuff when you pass.
Case Type Unspecified
Unknown
Nice staff. This is my preferred closing company.
Case Type Unspecified
Unknown
As a Realtor, my customers choose their title company. The majority of customers choose to close with Susan Thompson and Crit Smith because they are well known in the community, close more homes than any other company in Tallahassee, have easy parking, the office is always professional, it's convenient to I-10 and Capital Circle, and they have been in business for decades. Smith Thompson Shaw also knows how to deal with short sales, foreclosures, estates, and can accommodate multiple people, including children, in the closing rooms.
Most recent written review from Sabrina Ellinor: Feb 5, 2026 (178 days ago)
Mentioned in 10 reviews, with an average 4.1-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 3.8-star rating when clients talk about this theme.
Mentioned in 9 reviews, with an average 3.2-star rating when clients talk about this theme.
9 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
11 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
30 reviews currently have no visible owner response, so the written feedback matters more than response style.
Susan Thompson did Title work for our new house, and for my mothers home. She was absolutely great and very knowledgeable.
The team at Smith Thompson has always been top notch for me and my clients. I've used them for 20+ years not only for real estate closing, but also for business acquisitions, and all of my personal real estate needs as well. When you need to solve problems, there's no substitute for experience, and I always appreciate their willingness to dig in!
My closing went smooth and quick. No issues. Attorney Power explained everything and was friendly.