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Review Intelligence
Sowards Law Firm Santa Clara Ca review signals at a glance
CrashStory aggregates public review patterns for Sowards Law Firm Santa Clara Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
45
PI Reviews
13
Text Reviews
45
Most common themes
multi-generational law practiceLiving Trustsmooth communication
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What to check before you hire Sowards Law Firm Santa Clara Ca
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Review Snapshot
4.8
164 public reviews and 45 written reviews.
Recent Activity
Most recent written review from Carolyn Tammel: Mar 7, 2026 (146 days ago)
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Response Behavior
Replies on 26% of reviews
70% of the visible replies look at least somewhat personalized instead of fully templated.
Sowards Law Firm Santa Clara Ca client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All45 reviews
4.9
Most recent written review from Carolyn Tammel: Mar 7, 2026 (146 days ago)
Written Reviews
13
Average Rating
4.69
Reviews (30d)
0
Reviews (90d)
0
Older Archive
13
Assigned Tags (63)
Showing 13 of 45 written reviews.
1 star
1
2 star
0
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5 star
12
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
We used Sowards to update our trust and it was an easy and clear process. Everyone we dealt with was very knowledgable and very nice. I would recommend.
Owner response
Thank you for your recommendation, Antonia! We are glad to hear that you were satisfied with our process.
Process Transparency (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Everyone at Sowards is very responsive and knowledgeable. I've been using them off/on for years. Even on off years, they were helpful with my questions.
Owner response
Thank you for your 5-star review, Amy! We appreciate your business and we look forward to working with you in the future.
Communication (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Sowards Law Firm assisted me in creating a family trust. The process was smooth and efficient. Moreover, the staff is personable and informative. I am now seeking additional services from this Firm and highly recommend them.
Owner response
Thank you for your recommendation, Eileen! We are glad to hear that our process was smooth for you. We look forward to working with you in the future.
Process Length (positive)Case # Treatment (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
My experience at Sowards law firm was extremely professional and equally friendly. I felt everything I requested was prepared satisfactory and explained in layman’s terms which was helpful. I also feel they went further than expected in preparing and delivering all the documents in a timely manner.
I would definitely call them again for future needs and recommend them to others.
Owner response
Thank you for your kind review, Claudette! We are glad to hear that you had a great experience with our firm. We look forward to hearing from you in the future.
Communication (positive)Process Length (positive)Process Transparency (positive)Choosing Right Firm (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Sowards Law Firm was recommend by a friend and she shared her experience and confidence with the Sowards Team and they were fantastic helping me and another couple get our planning documents done with efficiency
Thank you
Owner response
Thank you for your 5-star review, Arlene! We look forward to working with you in the future.
Process Length (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
We selected Sowards Law Firm to do our Living Trust based on the reviews and they did not disappoint. The communication from the initial contact all the way to the pick-up day of our family trust binder was very smooth, thanks to Hailey for her efficiency and friendly personality. Our virtual meeting with Krystal was very helpful as she explained the process and assisted us with the documents that we need to provide prior to our in-person meeting with Ben. We enjoyed our meeting with Ben. He was very welcoming and made us feel like long-time clients. He took the time to explain all that we need to know and informed us of the options available to us as he went over the entire planning process based on what we need. This made it easy for us to decide and complete the planning process without feeling overwhelmed or lost. Jo was very pleasant and organized. She took the time to go over every page that required our signature during signing day and made the necessary corrections on the spot. We picked up the finalized copy a week after signing. We now feel at ease knowing we have our affairs in order.
Thank you for the great customer service provided by Sowards Law Firm! We highly recommend them.
Owner response
We are glad to hear that our process was smooth for you throughout, and that you had a pleasant experience with our entire team! We hope to continue working with you in the future! Thank you, Cecile!
Waste of time. Not worth your effort or money. Desperately wants to protect their reputation first and foremost; but does nothing to protect it beyond damage control to reinforce their exorbitant and extortionary status quo wages. Don't do it.
Since I know you will respond to this: you KNOW you will try to defend yourselves against the wages charged for my family; your skin is extremely thin and you don't care about doing the right thing - your main priority is (and always has been) money. If you cared about doing the right thing you wouldn't be charging $500 for a "recommendation" email that barely took 2 seconds to prepare for and confirm.
Owner response
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our pricing is based on the expertise and quality of service we provide, and we believe it reflects the value our clients receive. Our engagement agreements clearly outline our pricing structure upfront to ensure transparency. If you'd like to discuss your concerns further or clarify any aspects, please feel free to contact us directly.
My husband and I had a wonderful experience working with each of the staff members at Sowards Law Firm as we set up our Trust Fund. Each of them were very professional and personable. They explained the process and all parts of the trust in terms that we understood. I would highly recommend using Sowards Law Firm.
We used Sowards to update our trust and it was an easy and clear process. Everyone we dealt with was very knowledgable and very nice. I would recommend.