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Review Intelligence
Stanley Associates PLLC Carrollton Tx review signals at a glance
CrashStory aggregates public review patterns for Stanley Associates PLLC Carrollton Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.3
Total Reviews
33
PI Reviews
33
Text Reviews
33
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What to check before you hire Stanley Associates PLLC Carrollton Tx
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Review Snapshot
4.5
315 public reviews and 33 written reviews.
Recent Activity
Most recent written review from Snow Angel: Mar 6, 2026 (150 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 9% of reviews
93% of the visible replies look at least somewhat personalized instead of fully templated.
Stanley Associates PLLC Carrollton Tx client reviews
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All33 reviews
4.3
Most recent written review from Snow Angel: Mar 6, 2026 (150 days ago)
Written Reviews
33
Average Rating
4.27
Reviews (30d)
0
Reviews (90d)
0
Older Archive
33
Assigned Tags (3)
Showing 33 of 33 written reviews.
1 star
4
2 star
2
3 star
1
4 star
0
5 star
26
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
My experience with this law firm has been the worst experience I’ve ever had with any attorney! I experienced the same issue of no communication as stated in reviews here. I’ve had to file a bar complaint due to their gross behavior I’ve experienced! There is a complete lack of transparency as the try to act like they control what you can and can not see regarding your settlement. They tried to act as if a medical lien was a full itemized report of my settlement when that was just one of the providers I saw. I have asked for a full itemized report including the treatment facilities they sent me to that they themselves said can reduce their bills but when they’re upset at you now they can’t seem to show you how much they paid them. I asked to see my full first offer as I’m entitled to before and acceptance or renegotiating as well and have been given no word on it yet they were somehow able to tell me at the end of this you’re looking at possibly 1100 and then immediately said would 3,000 be ok! That means you have some sort of number you’re looking at to make these calculations and lied to my face saying they gave me a full itemized report which as just one providers medical lien on my claim. They get upset that you’re upset at the non responsiveness they give you and when you catch them on their BS. I advise every to know their full legal remedies when dealing with Stanley and associates incase you need them when they don’t think you have way to recover what is fully yours and for the time the games being played with your claim.
Owner response
We’re truly sorry to hear about your experience and regret the communication and transparency issues you describe. We take client concerns and any bar complaints very seriously and will promptly review your file. Please contact our Client Relations team using the phone number or email listed on our website so we can provide a complete, itemized accounting of your settlement, including offers and payments to providers. We are committed to resolving this matter fairly and cooperating fully with any regulatory review.
Hello, my case is still in process, but your attention has been very kind. God bless the entire team, and I am very grateful for your assistance.
Owner response
Thank you for sharing your feedback, Pablo. We're glad to hear you received kind service; we appreciate your trust while your case is being processed, and we'll continue working toward the best possible outcome. God bless you, and we're here for anything you need.
Sorry you didn't receive updates unless you called, and we apologize for the frustration. We will review our communication procedures and retrain the team to send proactive status notifications going forward. Your feedback has been shared with management and we’ll monitor to prevent this from happening again. For immediate help, please contact our office or support team so we can update your account right away.
So far the experience with Stanley & Associates has been great. Highly recommend! Let's see how they bring the fight to the insurance company. I will rate again afterwards.
Owner response
Thank you, Christopher, for the recommendation and the great review. We appreciate your trust and will advocate strongly with the insurance company to secure the best possible outcome. We will keep you updated at every step and look forward to your follow-up rating after resolution.
I would not recommend this Law Firm to anyone; very impersonal, I never saw a Lawyer and I've used them two times over the years. They only seem to be concerned with their 33 /3, not defending you. My advice to anyone, run from Stanley & Associates, PLLC!
Owner response
We're very sorry to hear about your experience and regret that you felt our service was impersonal and you did not see an attorney. That is not the level of service we strive for— we value clear communication and take concerns about fees and representation seriously. Please contact our office so we can review your matters, address any outstanding issues, and work to make this right.
I was in an accident and they were caring and kept me updated about my case. Highly recommend them!
Owner response
Thank you so much for your kind words and recommendation, Trish. We’re sorry you had to go through an accident but glad our team could provide caring support and keep you informed throughout your case. If you need anything further, please reach out to us. Wishing you a smooth and full recovery.
Thank you so much for your kind words, Camellia! We’re honored to represent you and appreciate your trust. If you ever need anything, please don’t hesitate to reach out. We look forward to continuing to support you.
Ivette is so helpful and so sweet! I 100% recommend!!!
Owner response
Thank you so much, Gabby! We're thrilled Ivette was so helpful and sweet, and we really appreciate your 100% recommendation. We look forward to serving you again soon.
Ivette is an incredible person. She's very professional and demonstrates great knowledge in everything she does. From the very first moment, I felt guided throughout the entire process, and above all, she made me feel very comfortable. I highly recommend her for her dedication and excellent service!
Owner response
Thank you so much, Cindy, for sharing your positive experience. We're so glad to hear that Ivette provided you with professionalism, knowledge, and support throughout the entire process, and that she made you feel comfortable. We appreciate your recommendation and will continue striving to maintain that level of dedication and attention. We hope to be able to help you again when you need us.
I was rear ended in a parking lot and contacted Stanley and Associates to handle my case, after a year and a half, I was notified that they were dropping me as the two insurance companies wanted to do it as a 50/50 fault accident. I had no contact initiated from their side at all and would get a call back two to three weeks after calling to discuss my case if they called back at all. My wife had the same issues but after 2 years they finally sent her a check for $3500.00. Lost my truck as it was totaled, have bills from the doctors, hospital, labs and what not, and got a ding on my insurance for getting rear ended in a parking lot. No work was done by any lawyers and as soon as work was required, they canceled with me and ran.
Owner response
We are very sorry to hear about your experience and the hardship you and your wife endured. We take concerns about case handling and communication seriously and regret the delays and confusion you describe. Please contact our Client Relations team at clientrelations@stanleyassociates.com so we can locate your file, escalate this to our managing attorney, and conduct a prompt review. We are committed to resolving this matter and appreciate the opportunity to review what occurred.
I always have a great experience working with Stanley & Associates. Ivette is the best. Easy to talk to and very helpful with whatever my needs are. If you’re looking to get help I would recommend calling them. You’ll be glad you did, I was.
Owner response
Thank you, Belinda! We're thrilled Ivette provided such helpful, friendly service and that you had a great experience with Stanley & Associates. We appreciate your recommendation and look forward to assisting you again whenever you need us.
My experience with this law firm has been the worst experience I’ve ever had with any attorney! I experienced the same issue of no communication as stated in reviews here. I’ve had to file a bar complaint due to their gross behavior I’ve experienced! There is a complete lack of transparency as the try to act like they control what you can and can not see regarding your settlement. They tried to act as if a medical lien was a full itemized report of my settlement when that was just one of the providers I saw. I have asked for a full itemized report including the treatment facilities they sent me to that they themselves said can reduce their bills but when they’re upset at you now they can’t seem to show you how much they paid them. I asked to see my full first offer as I’m entitled to before and acceptance or renegotiating as well and have been given no word on it yet they were somehow able to tell me at the end of this you’re looking at possibly 1100 and then immediately said would 3,000 be ok! That means you have some sort of number you’re looking at to make these calculations and lied to my face saying they gave me a full itemized report which as just one providers medical lien on my claim. They get upset that you’re upset at the non responsiveness they give you and when you catch them on their BS. I advise every to know their full legal remedies when dealing with Stanley and associates incase you need them when they don’t think you have way to recover what is fully yours and for the time the games being played with your claim.