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Review Intelligence
Stearns Montgomery Proctor Alpharetta Ga review signals at a glance
CrashStory aggregates public review patterns for Stearns Montgomery Proctor Alpharetta Ga so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
27
PI Reviews
10
Text Reviews
27
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Review Snapshot
4.5
34 public reviews and 27 written reviews.
Recent Activity
Most recent written review from Bright Eyes CAMERON: Oct 23, 2025 (286 days ago)
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Response Behavior
Replies on 12% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Stearns Montgomery Proctor Alpharetta Ga client reviews
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All27 reviews
4.7
Most recent written review from Bright Eyes CAMERON: Oct 23, 2025 (286 days ago)
Written Reviews
27
Average Rating
4.67
Reviews (30d)
0
Reviews (90d)
0
Older Archive
27
Assigned Tags (3)
Showing 27 of 27 written reviews.
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0
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5 star
24
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I want to sincerely thank Ryan Proctor for representing me in my temporary restraining order case. Even though we didn’t get the result I was hoping for, he was professional, dedicated, and always made me feel heard and supported throughout the entire process.
Ryan took the time to explain each step of the case, prepared thoroughly, and fought hard on my behalf. What stood out most was his compassion and genuine concern for my well-being during a very stressful time.
I truly appreciate the effort and commitment Ryan put into my case and would recommend him to anyone looking for a knowledgeable and caring attorney who will stand by you and give their all.
Owner response
Thank you for taking the time to share your experience and kind words about Ryan. We’re truly grateful that, even in a challenging situation, you felt supported and well represented. Ryan and our team strive to provide not only skilled legal advocacy but also compassion and understanding throughout the process. Your appreciation means a great deal, and we wish you all the best moving forward!
I am very pleased and extremely grateful for Attorney Caitlyn Hood. I am so glad that I hired her to assist with my case. She is very thorough and focused; she is compassionate and listens intently. I immediately felt like I had known her for years after my first meeting with her because she and her staff immediately welcomed me and were very straightforward and forthcoming with what I was up against. She informed me that my case was a tough one, but she never backed down and was always on point getting the information that was needed to help in moving my case forward. I thank God for sending her to defend my case! If you need an attorney that will put themselves in your shoes and really go to bat for you, then she is the ONE to hire! I am glad to have her on my side. A huge "Thank You" to you and your team for the successful outcome in my case. I will forever be indebted to YOU! XOXOXO
Owner response
Thank you so much for sharing your heartfelt feedback. We’re thrilled to hear how supported and confident you felt working with Attorney Hood and our team. Caitlyn’s compassion and dedication truly reflect our firm’s values, and we’re so glad she could guide you through such a challenging case. We appreciate your trust in us and wish you all the best moving forward!
I had high hopes when I first started working with this law firm. My initial consultation with attorney Hood went really well. I felt heard and understood, and I believed my case was in good hands. While I knew there could be some complexities, I also felt it was a fairly straightforward matter.
Before my original attorney went on emergency personal leave, she told me they would be reviewing my billing to see where they could have been more efficient. That gave me some hope. But after my case was transferred, I was told by accounting that the billing had been “verified” as accurate. If that’s the case, I don’t understand how I was already running out of both my retainer and my reserve when we weren’t even halfway through the case. It left me feeling like I was being drained financially without clear progress.
The billing model was another major issue. I was asked to pay a retainer and an additional reserve, which was supposed to be refundable if unused. However, I was also told I needed to keep the reserve at a certain amount so they could pull from it as needed. It felt like a moving target financially. I would have preferred a more transparent and realistic estimate from the beginning rather than being lowballed and then hit with ongoing charges, especially when they kept working and billing even after the reserve ran out, without my explicit approval. I was still charged even after I decided to transfer my case to a new firm.
The final straw was when we filed a document to waive a hearing, and it was denied due to a basic step being skipped early in the case. They claimed they never received a certain an address—but they never asked for it. That’s not something I should have had to catch; it's their responsibility to handle those requirements correctly.
After leaving this firm, my new attorney resolved everything in under four months. I left feeling disappointed, overcharged, and exhausted by a disorganized and inefficient process that involved too many people—attorneys, paralegals, accounting, case managers and not enough clear communication or accountability. I would not recommend this law firm and strongly suggest looking elsewhere.
Owner response
Thank you for taking the time to share your experience. We’re sorry to hear that your time with our firm did not meet your expectations. We take concerns about communication, billing transparency, and case management seriously and are continually working to improve in these areas. If you’re open to it, we’d appreciate the opportunity to speak with you directly. Please feel free to reach out to our Client Experience Manager at rzacharias@stearns-law.com. We value your feedback and wish you the best moving forward.
I came to Stearns-Montgomery & Proctor after having to fire the initial law firm that was representing me. It was an extremely stressful situation as the first law firm I hired was an absolutely horrible experience. My divorce was terribly complicated and convoluted. Caitlyn Hood is the attorney who represented me. She is phenomenal. Truly aggressive and assertive just like I needed. Caitlyn’s ability to execute the law, comprehension of divorce proceedings and strategies are truly amazing. All while showing compassion and flexibility to the human experience of divorce. From the billing practices to explanation of the various roles in the firm, I felt so much comfort in knowing that someone finally had my best interests fully prioritized. Working with Kimberly in billing was a true pleasure. She is very professional and patient. Always pleasant and willing to guide me in this unfamiliar process. Trina was my paralegal. She also was great to work with and a valuable source of information. The difference this firm made in my divorce outcome was life changing. If you are in a high conflict, complicated, difficult divorce process, these are the people you want to represent you. Thank God they took my case and helped me at such a vulnerable time in my life.
Owner response
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Stearns-Montgomery & Proctor. Caitlyn Hood, along with Kimberly and Trina, are truly dedicated to providing the best support and guidance during such challenging times. Your kind words highlight the commitment and professionalism we strive for in every case. We are grateful to have been able to assist you through your complicated divorce and make a positive impact on your life. Thank you for trusting us to represent you.
Randy Sabatini did an amazing job representing me in my divorce. Him and his team were efficient and very helpful. They made the entire process as stress free as possible.
First and foremost I want to tell you a little bit about my story I lost my son in a work related accident on November 18th 2019. He was my middle.child he was the one who call 2or3 times aday . He was never married but did have one daughter . they lived with me. He was the primary parent. After his passing things got ruff
I need to find an attorney my daughter found MS. Judy Sartain she is an amazing attorney her staff is also amazing from beginning to end literally they held my hand and walk me through the process. Of wht needed to be done. This was all new to me and a little scary but I trusted God. for allowing us to meet Judy Sartain she's smart intelligent and a go get her she knows her stuff she also has a wonderful wonderful assistant named Christy so if you ever indeed for an attorney please look Ms Judy Sartain and her legal team
Ms. Judy Sartain has been nothing but fantastic! She’s supported us every step of the way in both our bid for guardianship and then on to adoption. She’s responsive, knowledgeable and personable. There’s no one else I would have chosen if I had to do it all over again. She’s the best!
Mr. Sabatini is a true professional. He was able to get my case settled in a short period of time. He also answered all of my questions and eased my concerns. His team is wonderful as well. I can’t thank them enough for everything they’ve done for me. I highly recommend Randy Sabatini for your legal matters.
Randy Sabatini was my representative from this firm and he was incredible. Both Randy and his paralegals were responsive, helpful, supportive, and thorough. What seemed like a dark outcome for me was turned into a bright future and I could not have done it without them. If I need any kind of future legal advice I will go to Randy before anyone else. Thank you again!
I have appointment at 1 p.m. I surprised I found another client he's have another appointment at 1 p.m. he need me to wait to finish his appointment when I say I'll have to leave the lawyer he told me get out of my office and I told him I need my money back and other way they'll charge me $100 and I told him I'm leaving ,
I have nothing but the upmost praise and respect for Stearns-Montgomery & Proctor. This is a Law firm that understands the bottom line when it comes to a family’s sensitivity and needs. They are experts when it comes to strategy, they understand the importance of teamwork and knowledge sharing of the law, and most importantly they work with compassion. I’ve retained attorneys from this firm on numerous occasions and every time they have been available for me, they’ve demonstrated great patience with me ,and they have led my cases to winning results that have helped set my family and I up for a brighter future. Lillian Bristow is an attorney from this firm I most recently had the pleasure of working with. Her determination to fight the good fight is what helps put me at ease.
Famous quote “it takes a village to raise a child”
Stearns-Montgomery & Proctor is apart of my family’s village.
Andre S. JR
And furthermore Judy Sartain is the best attorney ever. She was with us every step of the way. We could not have been more satisfied. Adoption. She is a blessing. Thanks again Judy for everything ❤
I want to sincerely thank Ryan Proctor for representing me in my temporary restraining order case. Even though we didn’t get the result I was hoping for, he was professional, dedicated, and always made me feel heard and supported throughout the entire process.
Ryan took the time to explain each step of the case, prepared thoroughly, and fought hard on my behalf. What stood out most was his compassion and genuine concern for my well-being during a very stressful time.
I truly appreciate the effort and commitment Ryan put into my case and would recommend him to anyone looking for a knowledgeable and caring attorney who will stand by you and give their all.
I am very pleased and extremely grateful for Attorney Caitlyn Hood. I am so glad that I hired her to assist with my case. She is very thorough and focused; she is compassionate and listens intently. I immediately felt like I had known her for years after my first meeting with her because she and her staff immediately welcomed me and were very straightforward and forthcoming with what I was up against. She informed me that my case was a tough one, but she never backed down and was always on point getting the information that was needed to help in moving my case forward. I thank God for sending her to defend my case! If you need an attorney that will put themselves in your shoes and really go to bat for you, then she is the ONE to hire! I am glad to have her on my side. A huge "Thank You" to you and your team for the successful outcome in my case. I will forever be indebted to YOU! XOXOXO
I had high hopes when I first started working with this law firm. My initial consultation with attorney Hood went really well. I felt heard and understood, and I believed my case was in good hands. While I knew there could be some complexities, I also felt it was a fairly straightforward matter.
Before my original attorney went on emergency personal leave, she told me they would be reviewing my billing to see where they could have been more efficient. That gave me some hope. But after my case was transferred, I was told by accounting that the billing had been “verified” as accurate. If that’s the case, I don’t understand how I was already running out of both my retainer and my reserve when we weren’t even halfway through the case. It left me feeling like I was being drained financially without clear progress.
The billing model was another major issue. I was asked to pay a retainer and an additional reserve, which was supposed to be refundable if unused. However, I was also told I needed to keep the reserve at a certain amount so they could pull from it as needed. It felt like a moving target financially. I would have preferred a more transparent and realistic estimate from the beginning rather than being lowballed and then hit with ongoing charges, especially when they kept working and billing even after the reserve ran out, without my explicit approval. I was still charged even after I decided to transfer my case to a new firm.
The final straw was when we filed a document to waive a hearing, and it was denied due to a basic step being skipped early in the case. They claimed they never received a certain an address—but they never asked for it. That’s not something I should have had to catch; it's their responsibility to handle those requirements correctly.
After leaving this firm, my new attorney resolved everything in under four months. I left feeling disappointed, overcharged, and exhausted by a disorganized and inefficient process that involved too many people—attorneys, paralegals, accounting, case managers and not enough clear communication or accountability. I would not recommend this law firm and strongly suggest looking elsewhere.