Stone Rose Law Chandler Az review signals at a glance

If you want to be ripped off, this is the company for you. If you want to have negligible communications, and absolutely no follow through, then this company is for you. If you want to put a huge deposit down for services and never receive any compensation or settlement after your car was totaled and the other driver was drunk, this is the company for you. Do not, Do not hire this company. I will be reporting them to the Better Business Bureau.

I had an outstanding experience with this law firm from start to finish. Thanks to their hard work and expertise, the outcome exceeded my expectations. I highly recommend this firm m⭐⭐⭐⭐⭐

I called in to this law group to help as I was considering filing bankruptcy, initially the process seemed pretty straightforward. I was told the initial consultation was free and after the representative answered questions decided to move forward. I was told that I could cancel the process at anytime if need be, but in order to even start moving forward I had to pay $2700 before any paperwork could be submitted. After making 3- 4 months of payments, with little to no contact, I decided to not move forward and take a different approach. The only interactions I had with the group was phone calls to remind them of payments that were scheduled but not taken out, or to adjust the amount on another occasion. When I requested to cancel the process and to initiate a refund, they told me they would draft up a bill and send a check. Weeks later the bill was $720 for my “free consultation” and 3 phone calls made to make sure they were getting paid. When I asked for the process to be explained, it was a cold response based on what was in the retainer agreement. This was the most unprofessional experience I’ve had in a long time, and if your considering the bankruptcy process, find a more trust worthy or empathetic firm. I will see how long the remaining amount will take to be returned, but I hope this review helps someone think twice before moving forward. Highly disappointed…

I cannot warn people enough about this law firm — absolutely the worst experience I've ever had with attorneys. For over 2 years, this firm completely stalled and neglected my sister’s case. They failed to file a critical motion in time, despite repeated follow-ups from us via phone, email, and messages. We were kept completely in the dark with zero meaningful communication — calls and emails went unanswered for months at a time. When they finally dropped us, they blamed "no communication" from our end, which is a flat-out lie. The real problem was their paralegal Darcy, who dropped the ball entirely and didn't collect or handle the necessary documentation. Instead of fixing it, the firm fired her and then used that as an excuse to abandon the case. They have went with multiple different people during this time. Recently, attorney Colby personally dropped us with the same bogus "no communication" claim, even though we had been chasing them constantly. They made excuses like employees being "sick" or unavailable, which felt like straight-up lies to cover their inaction. Nothing substantive was ever done on the case despite our persistence. This level of incompetence, dishonesty, and lack of diligence has caused us serious harm and potential loss of our legal rights. At this point, I am thinking this law firm got bribed from the other party that we supposed to take legal action against. I will be filing a formal complaint with the state bar regarding their violations of ethical duties (communication, diligence, etc.). If you're considering this firm, run the other way — find lawyers who actually respond and do their job. 0/10, do not trust them with anything important.

I retained Stone Rose to assist with furthering my VA disability claim and was ultimately very disappointed with the experience. Despite rave reviews, I was utterly shocked by the lack of professionalism that this firm brings to the table. All communication was inconsistent and frequently failed to occur despite it being scheduled. My case was passed among multiple case managers, with little coordination or familiarity with my file. The only time that claims were filed were after follow-up emails threatening to withdraw consent from the firm to manage my case. There was absolutely no substantive advocacy on my behalf. The only meaningful progress in my case resulted from my own independent efforts, including pursuing a claim I was advised not to file, which ultimately succeeded AND resulted in Stone Rose getting a payout. In contrast, the VA itself was timely and professional; the delays I experienced were always attributable to Stone Rose’s lack of action and follow-through. Based on my experience, I cannot recommend Stone Rose to veterans seeking professional, engaged or effective representation. I urge all veterans to file on their own, as you are your own greatest advocate. Addendum to Stone Rose's reply below: I came to Stone Rose with an already high rating that was filed prior to retaining them with the sole hope that they could advance a few claims that I felt were overlooked by the VA. Stone Rose advised that I should not pursue one of these issues due to historical lack of success. I was adamant about pursuing the claim further, to which Stone Rose filed the paperwork. They did not brief me prior to the appointment or help in any other way. I was awarded the claim I was told not to bother pursuing, while the other claims that were supposed to be a "slam dunk" per their case manager all got denied. Stating that my "success was a result of your efforts" is not only patently false but grossly disingenuous. Your firm did not move the needle and advised against filing a claim for a legitimate service-connected complaint, while attempting to take credit for a zero percent success rate on my case. Additionally, your case manager Benjamin told me that the "clear and unmistakable error" claims filed would take months, while the VA had them closed out in weeks. While the VA is traditionally to blame for issues with timeliness, this is not one of those cases. The response by your firm clearly proves my points made above. It is a shame that you are able to reply so quickly to my review while your case managers are content to ignore requests for communication or schedule calls that they do not show up for.

Stone Rose Law Group was professional, responsive, and truly supportive throughout the entire process. Communicated clearly, and made me feel confident every step of the way. I highly recommend them for anyone seeking trustworthy and dedicated legal representation. Excellent law group Thank you! Jake Lee, Nick & Kristi

Excellent representation. I felt they cared about my case and wellbeing during the stressful time.

I cannot say enough good things about Stone Rose Law Firm! Without them I would never have been able to navigate the VA system. Dereck and his team helped me get the benefits I was entitled to. If you are a veteran and need help getting your benefits look no further than Stone Rose! They are professional and take the time to explain the process I highly recommend them.

Wonderful firm, did a fantastic job and I would highly recommend

Great lawyer, very thorough and supportive

I’d like give five star rating for these people! They helped me out tremendously with my issue. I won’t go into full disclosure but it was to my former employer. They took amazing care me and updated me as often as they could. 10/10 recommend! You guys did an amazing job with everything and hopefully I won’t need you guys in the future but if I do I’ll definitely come to you!❤️

This team gets results and is easy to work with