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Request a free case review from Suzanne R. Fanning PLLC in Ann Arbor, Michigan.
Suzanne R. Fanning PLLC
Ann Arbor Personal Injury Lawyer — 33 Client Reviews Analyzed
4.6(33 reviews)Suzanne R. Fanning PLLC is a Personal Injury law firm in Ann Arbor, MI, located at 5340 Plymouth Rd Ste 203 and reachable at +1734-669-3838. Clients have rated the firm 4.6 out of 5 across 33 public Google reviews, 10 of which include written feedback. The most recent written review is from Chris Myers on Apr 26, 2026 (99 days ago).
Owner engagement: Suzanne R. Fanning PLLC replies on 67% of visible Google reviews, and roughly 23% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
33 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Suzanne R. Fanning PLLC is a personal injury law firm serving clients in Ann Arbor, Michigan, located at 5340 Plymouth Rd Ste 203 48105.
Review evidence: Clients have left 33 public Google reviews averaging 4.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Ann Arbor, Michigan firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 23 photos are public on Google; contact the firm to ask about consultation fees.
Contact Suzanne R. Fanning PLLC at (734) 669-3838 or visit annarborprobate.com for a free case review.
33 public reviews and 20 written reviews.
Most recent written review from Chris Myers: Jun 8, 2025 (421 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 75% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Chris Myers: Jun 8, 2025 (421 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 8, 2025 (421 days ago). Compare that recency with the other firms you are considering.
Great
I am very pleased with the support I received from Ms. Fanning. I unexpectedly found myself in the role of caregiver for a relative, and had many questions that needed to be addressed quickly. Ms. Fanning provided excellent advice, and was very supportive. She is knowledgeable, friendly, and clearly cares about her clients and their families. Her staff are also quick to reply to communications. It was a great relief to know there was someone who understood my situation, and was able to help. I highly recommend Ms. Fanning to anyone who needs assistance with elder law and related issues.
We had our introductory meeting yesterday with Ms. Fanning. She is terrific. Down to earth, knowledgeable, funny and transparent. We feel like we found our estate expert and don't need to look any further. I must update my review. Changing from a 5 star to a 2 star. Ms. Fanning's office is terrible at follow-through. Most recently, I have left a message and several emails to request the status of a document that is to be filed with the township. I cannot get anyone to call me back or acknowledge me in any way!!! Such poor customer care! I don't even know if the office is still in business. I cannot recommend Ms. Fanning.
5340 Plymouth Rd Ste 203, Ann Arbor, MI 48105
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Most recent written review from Chris Myers: Jun 8, 2025 (421 days ago)
Written Reviews
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Average Rating
4.40
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I am very pleased with the support I received from Ms. Fanning. I unexpectedly found myself in the role of caregiver for a relative, and had many questions that needed to be addressed quickly. Ms. Fanning provided excellent advice, and was very supportive. She is knowledgeable, friendly, and clearly cares about her clients and their families. Her staff are also quick to reply to communications. It was a great relief to know there was someone who understood my situation, and was able to help. I highly recommend Ms. Fanning to anyone who needs assistance with elder law and related issues.
Case Type Unspecified
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We had our introductory meeting yesterday with Ms. Fanning. She is terrific. Down to earth, knowledgeable, funny and transparent. We feel like we found our estate expert and don't need to look any further. I must update my review. Changing from a 5 star to a 2 star. Ms. Fanning's office is terrible at follow-through. Most recently, I have left a message and several emails to request the status of a document that is to be filed with the township. I cannot get anyone to call me back or acknowledge me in any way!!! Such poor customer care! I don't even know if the office is still in business. I cannot recommend Ms. Fanning.
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Suzanne took over my cousins estate in 2020, I have yet to hear anything on the estates assets and what exactly was split between the other inheritor and I. It has been 2 years that I have not heard from her. I have sent emails and text messages and called. NO response. The house papers were never filed to put my cousins house in my name and I have lived here now for 4 years, I have sent emails asking for help to fix it and resend the papers. I still have not heard anything. In the beginning I took care of canceling all credit cards, the house insurance and much more that should not have had to do. she is not very respectful in a matter of getting back to anyone or even giving updates to the family. too much to list and this is still ongoing, and me not knowing what is going on.
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Ms Fanning and her team were very helpful and efficient! It was a pleasure working with them for my Estate Planning. I would highly recommend Suzy Fanning!
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Knowledgeable and personable attorney with a welcoming staff. Great experience.
Owner response
Thank you for your kind review, Dina. It was a pleasure working with you.
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This lady is great, she help me work thought one of the hardest time in my life…I would recommend her to everyone…she was a gift from God for me…All the office staff was wonderful to work with….
Owner response
Helen, thank you so much for your kind words, you are such a strong lady and met every challenge. We will always be here for you, Suzy
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Suzanne and her team were professional, prompt, knowledgeable and practical. I could not have been happier.
Owner response
Thank you for your review, Karen. It was a pleasure working with you.
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Working with the firm of Suzanne Fanning has been one of the easiest transactions ever. The firm was very responsive and provided everything we needed. I would highly recommend them for any legal transactions you might have. Thank you to everyone that works there - - everyone was extremely pleasant and accomodating.
Owner response
Thank you so much for your kind review, Beth. It was a pleasure working with you and Julie as well.
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Not reliable and lack of follow up. Documents were ready November 16 but when I went to pick them up, they weren’t available. I checked in the office, everyone was in a meeting but I was told someone would get back with me. Three weeks later, I contacted them again onoly to have them say that they have been available since November 16. Haven’t made the trip to pick them up but. Hope they truly are ready this time
Owner response
Hello Pamela,<br>Thank you for reaching out. We are very sorry for any miscommunications or issues on our part with your documents. We have double checked this morning that the folder with your documents is available in the dropbox on the first floor of the office building. Please let us know if there is anything that our staff can do to assist you in picking up the documents.
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Suzy and her team are amazingly personable and helpful with my estate planning, and they never batted an eye at my unusual circumstances!
Owner response
Thank you for your kind review, Betsy. It was a pleasure working with you!
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Excellent practice to work with. I had contacted two estate planners prior and was dissatisfied with both. Could not be happier with Suzanne and her staff. I highly recommend them for any estate planning needs.
Owner response
Thank you for your kind review, Craig. We really appreciate your business!
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