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CrashStory aggregates public review patterns for Suzanne R Fanning PLLC Ann Arbor Mi so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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33 public reviews and 27 written reviews.
Most recent written review from Chris Myers: Jun 8, 2025 (421 days ago)
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Replies on 67% of reviews
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Most recent written review from Chris Myers: Jun 8, 2025 (421 days ago)
Written Reviews
27
Average Rating
4.56
Reviews (30d)
0
Reviews (90d)
0
Older Archive
27
Assigned Tags (3)
Showing 27 of 27 written reviews.
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23
Reviews older than 30 days are kept available in pages of 12.
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I am very pleased with the support I received from Ms. Fanning. I unexpectedly found myself in the role of caregiver for a relative, and had many questions that needed to be addressed quickly. Ms. Fanning provided excellent advice, and was very supportive. She is knowledgeable, friendly, and clearly cares about her clients and their families. Her staff are also quick to reply to communications. It was a great relief to know there was someone who understood my situation, and was able to help. I highly recommend Ms. Fanning to anyone who needs assistance with elder law and related issues.
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We had our introductory meeting yesterday with Ms. Fanning. She is terrific. Down to earth, knowledgeable, funny and transparent. We feel like we found our estate expert and don't need to look any further. I must update my review. Changing from a 5 star to a 2 star. Ms. Fanning's office is terrible at follow-through. Most recently, I have left a message and several emails to request the status of a document that is to be filed with the township. I cannot get anyone to call me back or acknowledge me in any way!!! Such poor customer care! I don't even know if the office is still in business. I cannot recommend Ms. Fanning.
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Suzanne took over my cousins estate in 2020, I have yet to hear anything on the estates assets and what exactly was split between the other inheritor and I. It has been 2 years that I have not heard from her. I have sent emails and text messages and called. NO response. The house papers were never filed to put my cousins house in my name and I have lived here now for 4 years, I have sent emails asking for help to fix it and resend the papers. I still have not heard anything. In the beginning I took care of canceling all credit cards, the house insurance and much more that should not have had to do. she is not very respectful in a matter of getting back to anyone or even giving updates to the family. too much to list and this is still ongoing, and me not knowing what is going on.
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Ms Fanning and her team were very helpful and efficient! It was a pleasure working with them for my Estate Planning. I would highly recommend Suzy Fanning!
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Knowledgeable and personable attorney with a welcoming staff. Great experience.
Owner response
Thank you for your kind review, Dina. It was a pleasure working with you.
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This lady is great, she help me work thought one of the hardest time in my life…I would recommend her to everyone…she was a gift from God for me…All the office staff was wonderful to work with….
Owner response
Helen, thank you so much for your kind words, you are such a strong lady and met every challenge. We will always be here for you, Suzy
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Suzanne and her team were professional, prompt, knowledgeable and practical. I could not have been happier.
Owner response
Thank you for your review, Karen. It was a pleasure working with you.
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Working with the firm of Suzanne Fanning has been one of the easiest transactions ever. The firm was very responsive and provided everything we needed. I would highly recommend them for any legal transactions you might have. Thank you to everyone that works there - - everyone was extremely pleasant and accomodating.
Owner response
Thank you so much for your kind review, Beth. It was a pleasure working with you and Julie as well.
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Not reliable and lack of follow up. Documents were ready November 16 but when I went to pick them up, they weren’t available. I checked in the office, everyone was in a meeting but I was told someone would get back with me. Three weeks later, I contacted them again onoly to have them say that they have been available since November 16. Haven’t made the trip to pick them up but. Hope they truly are ready this time
Owner response
Hello Pamela,<br>Thank you for reaching out. We are very sorry for any miscommunications or issues on our part with your documents. We have double checked this morning that the folder with your documents is available in the dropbox on the first floor of the office building. Please let us know if there is anything that our staff can do to assist you in picking up the documents.
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Suzy and her team are amazingly personable and helpful with my estate planning, and they never batted an eye at my unusual circumstances!
Owner response
Thank you for your kind review, Betsy. It was a pleasure working with you!
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Excellent practice to work with. I had contacted two estate planners prior and was dissatisfied with both. Could not be happier with Suzanne and her staff. I highly recommend them for any estate planning needs.
Owner response
Thank you for your kind review, Craig. We really appreciate your business!
Most recent written review from Chris Myers: Jun 8, 2025 (421 days ago)
Mentioned in 19 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 9 reviews, with an average 3.8-star rating when clients talk about this theme.
9 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
19 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
17 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Great
I am very pleased with the support I received from Ms. Fanning. I unexpectedly found myself in the role of caregiver for a relative, and had many questions that needed to be addressed quickly. Ms. Fanning provided excellent advice, and was very supportive. She is knowledgeable, friendly, and clearly cares about her clients and their families. Her staff are also quick to reply to communications. It was a great relief to know there was someone who understood my situation, and was able to help. I highly recommend Ms. Fanning to anyone who needs assistance with elder law and related issues.
We had our introductory meeting yesterday with Ms. Fanning. She is terrific. Down to earth, knowledgeable, funny and transparent. We feel like we found our estate expert and don't need to look any further. I must update my review. Changing from a 5 star to a 2 star. Ms. Fanning's office is terrible at follow-through. Most recently, I have left a message and several emails to request the status of a document that is to be filed with the township. I cannot get anyone to call me back or acknowledge me in any way!!! Such poor customer care! I don't even know if the office is still in business. I cannot recommend Ms. Fanning.