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Review Intelligence
The Accident Guys Murrieta Ca review signals at a glance
CrashStory aggregates public review patterns for The Accident Guys Murrieta Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
46
PI Reviews
46
Text Reviews
46
Most common themes
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Review Snapshot
4.9
80 public reviews and 46 written reviews.
Recent Activity
Most recent written review from Chef Kelz: Mar 6, 2026 (127 days ago)
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Response Behavior
Replies on 56% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
The Accident Guys Murrieta Ca client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All46 reviews
5.0
Most recent written review from Chef Kelz: Mar 6, 2026 (127 days ago)
Written Reviews
46
Average Rating
4.96
Reviews (30d)
0
Reviews (90d)
0
Older Archive
46
Assigned Tags (76)
Showing 46 of 46 written reviews.
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44
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Enjoyed my entire process. Made me feel comfortable and confident.
Owner response
Hi Chef Kelz- thank you so much! I’m really glad to hear you enjoyed the entire process. It means a lot to know you felt comfortable and confident throughout. I appreciate your kind words and look forward to working with you again!
I appreciate the diligence of this office when fighting my case. The “at fault” insurance tried to offer me and my husband an insanely low amount for the damages and trauma we had experienced from our car accident. This legal team was able to negotiate 5x the initial amount offered. I am thankful for their work and willingness to fight the case, despite the other party’s initial low offer.
Owner response
Hi E- thank you so much for your kind words and for trusting our team to handle your case. We appreciate you taking the time to share your experience! Achieving a result that better reflected the damages and trauma you experienced was very important to us. Your patience and trust throughout the process meant a great deal to our team. We’re grateful for the opportunity to fight on your behalf and wish you both all the best moving forward.
Lowball Pressure (positive)Needing a Lawyer (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I’m so grateful for The Accident Guys for taking on my case! They worked hard to get the medical attention I needed and to seek out the highest payout possible for my recovery. I was updated throughout the entire process and even after the case was settled I was provided with information about my payout and was asked how I felt about their services which shows how much they value their clients! These images reflect my accident and my traumatic experience. Thank you to Ariane for keeping me updated and seeking the best places for medical attention (chiropractic care) and thank you to Karla for reaching out to me once the case was settled to make sure I was content with the outcome!
Owner response
Hi Angelique- thank you so much for taking the time to share this! It means a lot to us. We’re incredibly grateful you trusted The Accident Guys with your case, and we’re glad we could help you get the medical care and support you needed during such a difficult time. Keeping our clients informed and heard is really important to us, so it’s wonderful to know that made a difference for you. Ariane and Karla will be so happy to hear your kind words. We wish you continued healing and the very best moving forward.
case:personal_injury_generalstage:post_settlementresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:emotionalmedical:chiropractic care
Hi Oscar-<br><br>We're really glad to hear we could help and make your experience even better. That means a lot to us. We're always here if you need anything in the future. Thank you so much!
Today I’m writing this to share my gratitude and support that I received, thank you to the team and especially Elena that answered all my questions and was always one call away, Thank you from the bottom of my heart.
Owner response
Hi Josimar-<br><br>Thank you so much for taking the time to share your experience! We’re grateful for your trust in us. Elena and the rest of the team are thrilled to know they could support you every step of the way. It means a lot to hear that we made a difference. Thank you from all of us!
I highly recommend the accident guys. The process of retaining their services was smooth and easy, throughout the process the different teams kept me informed. Attorney Phillip was extremely knowledgeable, experienced and informative about the settlement process making everything smooth. They were able to get a very high and fair settlement offer for my injury case. The whole team is very caring from beginning to end. I was able to focus on my recovery while they worked on my case. I am very grateful I found them.
Owner response
Hi Mirna, thank you so much for your thoughtful and kind words! We’re truly grateful you trusted The Accident Guys to handle your case. Attorney Phillip and the rest of our team are dedicated to making this experience as smooth and stress-free as possible. We’re so glad we could help you reach a fair settlement, and we wish you all the best as you continue to heal. Thanks again for sharing your experience!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
From my first contact until I received my settlement, the Accident Guys were very very professional and quick to answer any of my questions and I had a lot of them. Sally my case manger was the best! Sometimes she would just contact me to see if I had more questions or to update me on the status of my case. I felt confident the whole way through with everyone at the Accident Guys and knew they were doing everything and MORE for my case! I would 100% recommend these guys to anyone and I already have! Thanks Guys!
Owner response
Hi Jeff, thank you so much for the kind words and for taking the time to share your experience! We're so glad to hear that you felt supported and confident throughout the entire process. Sally will be especially happy to hear your shout-out. It means a lot to us that you’ve already recommended us to others. We're always here if you ever need anything in the future. Wishing you all the best and continued healing!
Communication (positive)Process Length (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
My husband and I were in a car accident with a big rig in May of 2024 in Fairfield, California.\n We got ahold of the accident, guys. They were amazing. Their crew is amazing, masha, Pam Alexa and anybody else that I left out, they kept us posted on everything kept us up-to-date, always called, text us. It was amazing. They are amazing.I highly recommend them for anybody.Unfortunately the circumstances to need them but they make it a lot easier for you they handeled every thing in a timely manner🙏🏻
Owner response
Hi Peggy, thank you so much for taking the time to share your experience. We’re so sorry you had to go through something as serious as a big rig accident, but we're truly grateful you trusted us to help you through it.<br><br>Masha, Pam, Alexa, and the whole team will be thrilled to hear your kind words. It means a lot to know we made things a little smoother for you and your husband. Wishing you both continued healing and peace and thank you again for the heartfelt recommendation!
Communication (positive)Process Length (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Working with The Accident Guys was extremely helpful after experiencing a multi-vehicle car accident. From the start to end of the process, every individual that I was in contact with was extremely helpful, reviewed the step by step process, and continually checked in on progress. After trying to handle the issue through insurance, connecting with The Accident Guys was the right step to take as the insurance company was diminishing all aspects of the accident. I would recommend the entire team at The Accident Guys. Shout to out to Sally and Jill! Thanks so much.
Owner response
Hi Kaitlin, thank you so much for taking the time to share your experience! We’re really glad we could step in and help after such a stressful situation. It means a lot to hear that our team, especially Sally and Jill, made a positive impact and kept things clear and supportive throughout the process.<br><br>We’re happy we could help make things right. Thanks again for the recommendation — we’re always here if you ever need us!
Communication (positive)Process Length (positive)Process Transparency (positive)Lowball Pressure (positive)Needing a Lawyer (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (19)
case:personal injurystage:unknownresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinsurance:insurance company
Such a great fast, & easy process. I Was extremely happy With all the help that I received From everyone, including Karla, and anyone who also helped with my case. I’m far beyond thankful and glad I went through The Accident Guys.
Very caring team with all the knowledge I could ask for, everyone at THE ACCIDENT GUYS are awesome and thank you for all your hard work and dedication to my case! Thank you for being my team!! You took care of me from start to finish, best wishes to all of you!!
Owner response
Hi Tom, we’re grateful you trusted us to be your team during such an important time, and we're so glad we could be there for you from start to finish. Wishing you all the best moving forward. Take care and know we're always here if you ever need us again!
These guys are very helpful and they did everything however to help us our case into fruition. They fought for our accident claim. It must have taken time, but I think they did what they can.
Owner response
Hi Faye, thank you so much for your kind words. We really appreciate you taking the time to share your experience. We're glad we could help bring your case to a resolution. Wishing you all the best moving forward!
I appreciate the diligence of this office when fighting my case. The “at fault” insurance tried to offer me and my husband an insanely low amount for the damages and trauma we had experienced from our car accident. This legal team was able to negotiate 5x the initial amount offered. I am thankful for their work and willingness to fight the case, despite the other party’s initial low offer.
I’m so grateful for The Accident Guys for taking on my case! They worked hard to get the medical attention I needed and to seek out the highest payout possible for my recovery. I was updated throughout the entire process and even after the case was settled I was provided with information about my payout and was asked how I felt about their services which shows how much they value their clients! These images reflect my accident and my traumatic experience. Thank you to Ariane for keeping me updated and seeking the best places for medical attention (chiropractic care) and thank you to Karla for reaching out to me once the case was settled to make sure I was content with the outcome!