Many times things in life happen some good and some not, After working with Vanessa and her professional attention to help me was above what others have done in the pass,Very good thank you for all you did.
Analyzing Data...
Analyzing Data...
Request a free case review from The Alfred Firm in Houston, Texas.
The Alfred Firm
Houston Personal Injury Lawyer — 362 Client Reviews Analyzed
5.0(362 reviews)The Alfred Firm is a Personal Injury law firm in Houston, TX, located at 2211 Norfolk St Suite 803 and reachable at +1713-489-1875. Clients have rated the firm 5.0 out of 5 across 362 public Google reviews, 9 of which include written feedback. The most recent written review is from Doug Holbrook on Jun 10, 2026 (54 days ago).
Owner engagement: The Alfred Firm replies on 43% of visible Google reviews, and roughly 62% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
362 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
The Alfred Firm is a personal injury law firm serving clients in Houston, Texas, located at 2211 Norfolk St Suite 803 77098.
Review evidence: Clients have left 362 public Google reviews averaging 5.0 out of 5, 9 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Houston, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 27 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Alfred Firm at (713) 489-1875 or visit alfredfirm.com for a free case review.
362 public reviews and 19 written reviews.
Most recent written review from Doug Holbrook: May 22, 2026 (73 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 55% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Doug Holbrook: May 22, 2026 (73 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from May 22, 2026 (73 days ago). Compare that recency with the other firms you are considering.
Many times things in life happen some good and some not, After working with Vanessa and her professional attention to help me was above what others have done in the pass,Very good thank you for all you did.
They were a big help , they were very nice respectful ! I will recommend my whole family !
I highly recommend the team at The Alfred Firm! If you need legal help, these are the people you want on your side. I've worked closely with Rachel and Jennifer for a couple of years and they are both communicative, understanding, thorough and truly have your best interest. I was full of questions and they made us feel comfortable with it all. As nerve-wracking as trial can be, they brought a peace to the process and included us in every step. Rachel and Byron were dominant in the court room and it ended in success. We really appreciate Jennifer, Rachel, Byron and the whole team at Alfred Law.
2211 Norfolk St Suite 803, Houston, TX 77098
Recent crash data for the area around The Alfred Firm loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Doug Holbrook: May 22, 2026 (73 days ago)
Written Reviews
19
Average Rating
4.47
Reviews (30d)
0
Reviews (90d)
1
Older Archive
19
Assigned Tags (3)
Showing 19 of 19 written reviews.
1 star
2
2 star
0
3 star
1
4 star
0
5 star
16
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Many times things in life happen some good and some not, After working with Vanessa and her professional attention to help me was above what others have done in the pass,Very good thank you for all you did.
Case Type Unspecified
Unknown
They were a big help , they were very nice respectful ! I will recommend my whole family !
Case Type Unspecified
Unknown
I highly recommend the team at The Alfred Firm! If you need legal help, these are the people you want on your side. I've worked closely with Rachel and Jennifer for a couple of years and they are both communicative, understanding, thorough and truly have your best interest. I was full of questions and they made us feel comfortable with it all. As nerve-wracking as trial can be, they brought a peace to the process and included us in every step. Rachel and Byron were dominant in the court room and it ended in success. We really appreciate Jennifer, Rachel, Byron and the whole team at Alfred Law.
Case Type Unspecified
Unknown
I have tried calling back 5 times sent 4 urgent messages to lawyer and can’t get a response or can’t even get a lawyer on the phone from this law firm. Kari’s Menton tells client that she will call back by the end of day by 5 and two weeks later still no response on due to my conditions having to go to physical therapy and can’t get a response from her Do not recommend this place if you have been injured they will leave you hanging. I was contacted last week to give a review after finally getting back with me sorry Karis I assumed you were a lawyer since you have been the only one I have spoke with entire time my apologies other hand I reached out to workman’s comp and they had no idea who I even was 🤦. Still waiting on some kind of results on what’s going on
Case Type Unspecified
Unknown
Rachel and Jennifer were a part of our legal team and from day one they were amazing, professional, through out the process. Always informed and updated us about our case. Our family was extremely happy and satisfied we hired them. They are family now basically lol.
Case Type Unspecified
Unknown
Price gouging Attorney at 45%. I’m sure he is not the sharpest tool in the shed. I have an open and close case simple they are ready to settle and he thinks he’s going to charge 45%. I don’t think so even if they wouldn’t wanting to settle, I wouldn’t hire him for a 45% as price gouging 33 to 40% is recommended and 35 is the basic rate if you don’t have to go to trial 40% if you do have to go to trial stay clear from this Price Gouger
Case Type Unspecified
Unknown
Jennifer was amazing and I truly enjoy working with this firm.
Owner response
Hi, Cindy. Thank you so much for leaving us a stellar review!
Case Type Unspecified
Unknown
Jennifer might be one of the best players in the game! She goes above and beyond every single time!
Case Type Unspecified
Unknown
My experience with Alaila Coleman was fantastic.
Owner response
Hi, Ashley. Your feedback is highly appreciated. Thank you for the review!
Case Type Unspecified
Unknown
My experience with this firm was great. They navigated my case and made sure I was updated every step of the way. Nataly and Curtis worked so hard on my case and I am extremely satisfied with their services and the outcome.
Owner response
Hi, Tia. We appreciate the kind words and are glad we could provide you with a positive experience!
Case Type Unspecified
Unknown
Jenifer was very helpful and I can say for a fact i highly recommended this firm.
Owner response
Hi, Joseph. Thanks for taking the time to share your positive experience. We truly appreciate it!
Case Type Unspecified
Unknown
Curtis Bickers is a board certified attorney who acts with professionalism and compassion. He is highly ethical and has received high praise for his pro-bono work. I would recommend The Alfred Firm to anyone that wants honest and outstanding representation.
Owner response
Hi, Ronald. Thank you so much for leaving us a stellar review!
Other personal injury lawyers near this office
Browse all personal injury lawyers serving Houston, Texas.
View All Houston LawyersCompare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
Ramji Law Group P.C. Houston Car Accident Attorney
Houston
4.8 rating
Abogada Numero Uno® Kim Bruno - Wrongful Death Lawyers | Car Accident Lawyer | Truck Accident Lawyer
Houston
4.9 rating
Abogado Javier Marcos - Abogado de Accidentes
Houston
4.9 rating
Abogado Javier Marcos - Abogado de Accidentes
Houston
4.9 rating
0 this week, 0 this month
Last review 71d ago
declining