Loved our experience with this firm! She's amazing. Would definitely return.
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The Black Firm
Duluth Personal Injury Lawyer — 55 Client Reviews Analyzed
4.9(55 reviews)The Black Firm is a Personal Injury law firm in Duluth, GA, located at 3675 Crestwood Pkwy NW #400 and reachable at +1678-537-6833. Clients have rated the firm 4.9 out of 5 across 55 public Google reviews, 10 of which include written feedback. The most recent written review is from Black American Philanthropies on May 8, 2026 (131 days ago).
Owner engagement: The Black Firm replies on 31% of visible Google reviews, and roughly 76% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Black Firm, The Black and Attorney Black are the attorneys most frequently named by clients in reviews of The Black Firm.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
55 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Black Firm is a personal injury law firm serving clients in Duluth, Georgia, located at 3675 Crestwood Pkwy NW #400 30096.
Review evidence: Clients have left 55 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Duluth, Georgia firms before you decide.
Quick signals: attorneys named most often in reviews are Black Firm, The Black, Attorney Black; the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Black Firm at (678) 537-6833 or visit theblackfirm.com for a free case review.
55 public reviews and 20 written reviews.
Most recent written review from Black American Philanthropies: Mar 1, 2026 (199 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 45% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Black American Philanthropies: Mar 1, 2026 (199 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 1, 2026 (199 days ago). Compare that recency with the other firms you are considering.
Loved our experience with this firm! She's amazing. Would definitely return.
My experience with Attorney, Ashley Black and the Black Firm staff was excellent. They were very attentive, knowledgeable and professional.
Ashley and her team were very patient with me and provided me with great customer service even through my chaotic schedule and repetitive questions. Definitely recommend!
3675 Crestwood Pkwy NW #400, Duluth, GA 30096
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Black American Philanthropies: Mar 1, 2026 (199 days ago)
Written Reviews
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Loved our experience with this firm! She's amazing. Would definitely return.
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My experience with Attorney, Ashley Black and the Black Firm staff was excellent. They were very attentive, knowledgeable and professional.
Owner response
Thank you, Mrs. Thurman, for your kind review and for choosing our firm. We’re happy we were able to provide you with exceptional service and truly appreciate your trust. We look forward to building a long-lasting relationship with you.
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Ashley and her team were very patient with me and provided me with great customer service even through my chaotic schedule and repetitive questions. Definitely recommend!
Owner response
Thank you Asia for your review. We appreciate your patronage and wish you all the best!
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Great Experience! Would definitely do business with the Black Firm again! Very professional. Great communication. Explained everything very thoroughly to make sure we had understanding. Will definitely send family and friends to them for Estate planning.
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My experience with The Black Firm was outstanding. Attorney Black handled all of my estate-planning needs with exceptional professionalism and care. She and her staff were knowledgeable, patient, and always responsive. They answered every question and concern promptly—whether by phone, email, or through her very user-friendly client portal. I searched high and low for a law firm I could trust, and The Black Firm truly fit the bill. If you’re still looking, look no further. This firm will not disappoint.
Owner response
Thank you, Frances. It was truly a pleasure assisting you in setting up your estate plan. I appreciate the opportunity to help you take this important step, and I am glad we could work together to ensure everything is prepared according to your wishes. If you ever have questions or need additional support in the future, please feel free to reach out.
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I had a great experience getting estate planning services from this firm and would absolutely recommend them.
Owner response
Maima, Thank you so much for your kind words! We’re grateful for the opportunity to assist you with your estate planning needs. It means a lot that you would recommend us, and we’re always here if you need anything in the future.<br>
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Very happy with the estate planning service from the Black Firm. Service was professional and concise. My only recommendation would be that they need to reply quicker. Other than that, good experience.
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Attorney Black is well informed and brings you along to ensure your estate planning is properly executed. You can't go wrong with The Black Firm. If you're searching for a firm you can't go wrong with Attorney Black. She was patient with all of our questions and addressed all of our concerns. Candidly, estate planning can be overwhelming, and the firm was with us every step of the way. Don't hesitate to contact the firm!
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The black firm is dedicated to care for your needs and family needs. Ashley was so informative and patient when explaining the process of creating a trust. She answered all my questions. Gave me time to review before starting the process. They are very professional and helpful. Great customer service. Calls are returned on time. My trust was developed and Ashley when through the documents with me. I am very pleased with their services. Sharon is always helpful and polite when you call with questions. Thank you Ashley and team for your patience and support!!
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The Black Firm is one of the best in the business!… we felt like family and they understood our every need and concern. Every issue was addressed and we are we fully satisfied with their services. Professional family oriented people with professional service!… Trusts, wills, estate planning, they can do it!
Owner response
Thank you so much for your kind words and heartfelt review! We’re honored that you chose The Black Firm to handle something as important as your estate planning. Knowing you felt like family and that your concerns were fully addressed means everything to us. Our mission is to provide professional, compassionate service every step of the way—and we're so glad that came through. Thank you for trusting us with your planning. We’re always here if you need us again!<br><br>— The Black Firm Team
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Proficient,very educated,well spoken,timely and professional thank you black firm for your expertise in law
Owner response
Ms. Jordan, It was a pleasure providing you service. Thank you for choosing our firm.
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I spoke with several Attorneys in search of. Getting My trust done, no office was as patient and fair with pricing than the Black firm, i am Very pleased from beginning to end, Ashley is professional and personable, if You are planning to do a trust i strongly recommend the Black firm she is not just an estate planner. So feel free to ask her what other areas of law she practices Thank you guys for assisting my family .
Owner response
Ms. Coleman, Thank you so much for choosing our firm to assist you with your estate planning needs.
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