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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for The Black Firm Duluth Ga so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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55 public reviews and 40 written reviews.
Most recent written review from Black American Philanthropies: Mar 1, 2026 (199 days ago)
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Replies on 31% of reviews
76% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Black American Philanthropies: Mar 1, 2026 (199 days ago)
Written Reviews
40
Average Rating
4.90
Reviews (30d)
0
Reviews (90d)
0
Older Archive
40
Assigned Tags (3)
Showing 40 of 40 written reviews.
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39
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Loved our experience with this firm! She's amazing. Would definitely return.
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My experience with Attorney, Ashley Black and the Black Firm staff was excellent. They were very attentive, knowledgeable and professional.
Owner response
Thank you, Mrs. Thurman, for your kind review and for choosing our firm. We’re happy we were able to provide you with exceptional service and truly appreciate your trust. We look forward to building a long-lasting relationship with you.
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Unknown
Ashley and her team were very patient with me and provided me with great customer service even through my chaotic schedule and repetitive questions. Definitely recommend!
Owner response
Thank you Asia for your review. We appreciate your patronage and wish you all the best!
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Unknown
Great Experience! Would definitely do business with the Black Firm again! Very professional. Great communication. Explained everything very thoroughly to make sure we had understanding. Will definitely send family and friends to them for Estate planning.
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My experience with The Black Firm was outstanding. Attorney Black handled all of my estate-planning needs with exceptional professionalism and care. She and her staff were knowledgeable, patient, and always responsive. They answered every question and concern promptly—whether by phone, email, or through her very user-friendly client portal. I searched high and low for a law firm I could trust, and The Black Firm truly fit the bill. If you’re still looking, look no further. This firm will not disappoint.
Owner response
Thank you, Frances. It was truly a pleasure assisting you in setting up your estate plan. I appreciate the opportunity to help you take this important step, and I am glad we could work together to ensure everything is prepared according to your wishes. If you ever have questions or need additional support in the future, please feel free to reach out.
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Unknown
I had a great experience getting estate planning services from this firm and would absolutely recommend them.
Owner response
Maima, Thank you so much for your kind words! We’re grateful for the opportunity to assist you with your estate planning needs. It means a lot that you would recommend us, and we’re always here if you need anything in the future.<br>
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Very happy with the estate planning service from the Black Firm. Service was professional and concise. My only recommendation would be that they need to reply quicker. Other than that, good experience.
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Attorney Black is well informed and brings you along to ensure your estate planning is properly executed. You can't go wrong with The Black Firm. If you're searching for a firm you can't go wrong with Attorney Black. She was patient with all of our questions and addressed all of our concerns. Candidly, estate planning can be overwhelming, and the firm was with us every step of the way. Don't hesitate to contact the firm!
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Unknown
The black firm is dedicated to care for your needs and family needs. Ashley was so informative and patient when explaining the process of creating a trust. She answered all my questions. Gave me time to review before starting the process. They are very professional and helpful. Great customer service. Calls are returned on time. My trust was developed and Ashley when through the documents with me. I am very pleased with their services. Sharon is always helpful and polite when you call with questions. Thank you Ashley and team for your patience and support!!
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The Black Firm is one of the best in the business!… we felt like family and they understood our every need and concern. Every issue was addressed and we are we fully satisfied with their services. Professional family oriented people with professional service!… Trusts, wills, estate planning, they can do it!
Owner response
Thank you so much for your kind words and heartfelt review! We’re honored that you chose The Black Firm to handle something as important as your estate planning. Knowing you felt like family and that your concerns were fully addressed means everything to us. Our mission is to provide professional, compassionate service every step of the way—and we're so glad that came through. Thank you for trusting us with your planning. We’re always here if you need us again!<br><br>— The Black Firm Team
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Unknown
Proficient,very educated,well spoken,timely and professional thank you black firm for your expertise in law
Owner response
Ms. Jordan, It was a pleasure providing you service. Thank you for choosing our firm.
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Unknown
I spoke with several Attorneys in search of. Getting My trust done, no office was as patient and fair with pricing than the Black firm, i am Very pleased from beginning to end, Ashley is professional and personable, if You are planning to do a trust i strongly recommend the Black firm she is not just an estate planner. So feel free to ask her what other areas of law she practices Thank you guys for assisting my family .
Owner response
Ms. Coleman, Thank you so much for choosing our firm to assist you with your estate planning needs.
Most recent written review from Black American Philanthropies: Mar 1, 2026 (199 days ago)
Mentioned in 15 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 12 reviews, with an average 4.7-star rating when clients talk about this theme.
Mentioned in 8 reviews, with an average 4.5-star rating when clients talk about this theme.
12 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
8 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
23 reviews currently have no visible owner response, so the written feedback matters more than response style.
Loved our experience with this firm! She's amazing. Would definitely return.
My experience with Attorney, Ashley Black and the Black Firm staff was excellent. They were very attentive, knowledgeable and professional.
Ashley and her team were very patient with me and provided me with great customer service even through my chaotic schedule and repetitive questions. Definitely recommend!