Lady when you call is rude
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The Cochran Firm Atlanta
Atlanta Personal Injury Lawyer — 96 Client Reviews Analyzed
3.1(96 reviews)The Cochran Firm Atlanta is a Personal Injury law firm in Atlanta, GA, located at Northwest #2600, 100 Peachtree St and reachable at +1404-222-9922. Clients have rated the firm 3.1 out of 5 across 96 public Google reviews, 32 of which include written feedback. The most recent written review is from 12th Street Pharmacist on Oct 8, 2025 (246 days ago).
Owner engagement: The Cochran Firm Atlanta replies on 2% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
Named attorneys at this firm: Cochran Firm and Lauren Gunnels are the attorneys most frequently named by clients in reviews of The Cochran Firm Atlanta.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
96 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Cochran Firm Atlanta is a personal injury law firm serving clients in Atlanta, Georgia, located at Northwest #2600, 100 Peachtree St 30303.
Review evidence: Clients have left 96 public Google reviews averaging 3.1 out of 5, 32 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Atlanta, Georgia firms before you decide.
Quick signals: attorneys named most often in reviews are Cochran Firm, Lauren Gunnels; the Google Business profile for this firm is verified; 9 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Cochran Firm Atlanta at (404) 222-9922 or visit cochranfirm.com for a free case review.
96 public reviews and 32 written reviews.
Most recent written review from 12th Street Pharmacist: Oct 8, 2025 (246 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 2% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from 12th Street Pharmacist: Oct 8, 2025 (246 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
31 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Oct 8, 2025 (246 days ago). Compare that recency with the other firms you are considering.
Lady when you call is rude
Update: Her name is Mildred. THE PERSON ANSWERING THE ATLANTA PHONE LINE TODAY (AUGUST 13, 2025) IS VERY RUDE & DISRESPECTFUL WITH MYSELF AND REGIONAL OFFICE INTAKE TY. SHE’S REFUSING TO GIVE HER NAME TO THE REGIONAL OFFICE AND WON’T TRANSFER CALLS TO ANYONE ELSE BECAUSE SHE KNOWS SHE’S WRONG. PEOPLE LIKE THAT SHOULD NOT BE IN A POSITION TO HARM PEOPLE THAT NEED HELP! TY WAS VERY HELPFUL BUT HOW IS TY FROM A REGIONAL OFFICE AND THE LADY IN THE ATLANTA OFFICE THAT ANSWERED THE PHONE IS REFUSING TO GIVE HER NAME TO THE REGIONAL OFFICE! I WANT TO SPEAK TO SOMEONE OUTSIDE OF HER THAT ACTUALLY CARES AND ISN'T DISMISSIVE! SHE NEEDS TO GO! Lucky I didn’t hurt her feelings!
Extremely rude receptionist....would not even let me speak to an attorney.....she told me my injuries weren't severe. Meanwhile I have documentation that substantiates the severity of my injuries...she left me crying in the lobby. She had no clue what i was going through!
Northwest #2600, 100 Peachtree St, Atlanta, GA 30303
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Kimberly Dugger: Jun 10, 2026 (1 day ago)
Written Reviews
8
Average Rating
2.63
Reviews (30d)
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Reviews (90d)
8
Older Archive
6
Assigned Tags (3)
Showing 8 of 8 written reviews.
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Most recent written reviews, with the newest DataForSEO-backed reviews first.
Kimberly Dugger
Personal Injury
Unknown
Receptionist was nice and asked numerous questions. I was told I would receive a call back and I never did it. I expected better.
Angel Garcia
Personal Injury
Unknown
The person answering the phone today April 15, 2026 was extremely rude and unprofessional - I wouldn't use this firm even if they offered free legal services.
Reviews older than 30 days are kept available in pages of 12.
12th Street Pharmacist
Personal Injury
Unknown
Lady when you call is rude
Norva “Nori” Wedderburn
Personal Injury
Unknown
Update: Her name is Mildred. THE PERSON ANSWERING THE ATLANTA PHONE LINE TODAY (AUGUST 13, 2025) IS VERY RUDE & DISRESPECTFUL WITH MYSELF AND REGIONAL OFFICE INTAKE TY. SHE’S REFUSING TO GIVE HER NAME TO THE REGIONAL OFFICE AND WON’T TRANSFER CALLS TO ANYONE ELSE BECAUSE SHE KNOWS SHE’S WRONG. PEOPLE LIKE THAT SHOULD NOT BE IN A POSITION TO HARM PEOPLE THAT NEED HELP! TY WAS VERY HELPFUL BUT HOW IS TY FROM A REGIONAL OFFICE AND THE LADY IN THE ATLANTA OFFICE THAT ANSWERED THE PHONE IS REFUSING TO GIVE HER NAME TO THE REGIONAL OFFICE! I WANT TO SPEAK TO SOMEONE OUTSIDE OF HER THAT ACTUALLY CARES AND ISN'T DISMISSIVE! SHE NEEDS TO GO! Lucky I didn’t hurt her feelings!
BrickFit By Crystal Nichol
Personal Injury
Unknown
Extremely rude receptionist....would not even let me speak to an attorney.....she told me my injuries weren't severe. Meanwhile I have documentation that substantiates the severity of my injuries...she left me crying in the lobby. She had no clue what i was going through!
Darrius Hall
Personal Injury
Unknown
Here is a 5-star review: "I had the absolute pleasure of working with the Cochran Firm of Atlanta for my workers' compensation claim, and I couldn't be more impressed! From the initial consultation to the final settlement, their team demonstrated exceptional professionalism, expertise, and compassion. My attorney took the time to listen to my concerns, explained the complex process in a clear and concise manner, and kept me informed every step of the way. Their dedication to my case was evident, and their tireless efforts ensured that I received the maximum compensation I deserved. The entire staff at the Cochran Firm of Atlanta was friendly, responsive, and always available to answer my questions. Their attention to detail, organizational skills, and knowledge of Georgia's workers' compensation laws were truly impressive. If you're looking for a trustworthy, skilled, and caring law firm to handle your workers' compensation claim, look no further than the Cochran Firm of Atlanta. I wholeheartedly recommend them and am forever grateful for their outstanding representation. Special thanks to Lauren Gunnels , Andre Ramsay, Larry Diamond & the firm.
Marques Hassan
Personal Injury
Unknown
Andre Ramsey was my attorney and he worked really hard on my case his paralegal Lauren Gunnels was awesome she stayed on top of my case and reminded of all my appointments and any documents and papers that needed to file or signed I had a great experience with both.
Raymon Howell
Personal Injury
Unknown
I had a really tough time with my employer. They simply said that they wasn't going to give me what my case was worth for no other reason but that they were cheap. But my lawyer Mr. Ramsey was not hearing any of that and I walked away a very happy man
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