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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for The Cochran Firm Atlanta Atlanta Ga so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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96 public reviews and 69 written reviews.
Most recent written review from Kimberly Dugger: May 22, 2026 (76 days ago)
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Replies on 2% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Kimberly Dugger: May 22, 2026 (76 days ago)
Written Reviews
69
Average Rating
2.59
Reviews (30d)
0
Reviews (90d)
1
Older Archive
69
Assigned Tags (3)
Showing 69 of 69 written reviews.
1 star
38
2 star
4
3 star
0
4 star
2
5 star
25
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Receptionist was nice and asked numerous questions. I was told I would receive a call back and I never did it. I expected better.
Case Type Unspecified
Unknown
The person answering the phone today April 15, 2026 was extremely rude and unprofessional - I wouldn't use this firm even if they offered free legal services.
Case Type Unspecified
Unknown
Lady when you call is rude
Case Type Unspecified
Unknown
Update: Her name is Mildred. THE PERSON ANSWERING THE ATLANTA PHONE LINE TODAY (AUGUST 13, 2025) IS VERY RUDE & DISRESPECTFUL WITH MYSELF AND REGIONAL OFFICE INTAKE TY. SHE’S REFUSING TO GIVE HER NAME TO THE REGIONAL OFFICE AND WON’T TRANSFER CALLS TO ANYONE ELSE BECAUSE SHE KNOWS SHE’S WRONG. PEOPLE LIKE THAT SHOULD NOT BE IN A POSITION TO HARM PEOPLE THAT NEED HELP! TY WAS VERY HELPFUL BUT HOW IS TY FROM A REGIONAL OFFICE AND THE LADY IN THE ATLANTA OFFICE THAT ANSWERED THE PHONE IS REFUSING TO GIVE HER NAME TO THE REGIONAL OFFICE! I WANT TO SPEAK TO SOMEONE OUTSIDE OF HER THAT ACTUALLY CARES AND ISN'T DISMISSIVE! SHE NEEDS TO GO! Lucky I didn’t hurt her feelings!
Case Type Unspecified
Unknown
Extremely rude receptionist....would not even let me speak to an attorney.....she told me my injuries weren't severe. Meanwhile I have documentation that substantiates the severity of my injuries...she left me crying in the lobby. She had no clue what i was going through!
Owner response
Hi Crystal,<br> We're deeply sorry to hear about your experience — no one should ever feel dismissed or hurt, especially when they’re already going through something painful. Your voice matters, and what you described does not align with the standards we hold ourselves to.<br>We’re currently retraining our front office team to ensure every visitor is met with patience, empathy, and professionalism. We’d also appreciate the chance to reconnect and properly evaluate your case. If you're willing, please reach out directly to our client services manager at 404-222-9922 — we’d love to listen and make this right.<br><br>Wishing you healing and support,<br> The Cochran Firm Atlanta Client Care Team<br>
Case Type Unspecified
Unknown
Here is a 5-star review: "I had the absolute pleasure of working with the Cochran Firm of Atlanta for my workers' compensation claim, and I couldn't be more impressed! From the initial consultation to the final settlement, their team demonstrated exceptional professionalism, expertise, and compassion. My attorney took the time to listen to my concerns, explained the complex process in a clear and concise manner, and kept me informed every step of the way. Their dedication to my case was evident, and their tireless efforts ensured that I received the maximum compensation I deserved. The entire staff at the Cochran Firm of Atlanta was friendly, responsive, and always available to answer my questions. Their attention to detail, organizational skills, and knowledge of Georgia's workers' compensation laws were truly impressive. If you're looking for a trustworthy, skilled, and caring law firm to handle your workers' compensation claim, look no further than the Cochran Firm of Atlanta. I wholeheartedly recommend them and am forever grateful for their outstanding representation. Special thanks to Lauren Gunnels , Andre Ramsay, Larry Diamond & the firm.
Case Type Unspecified
Unknown
Andre Ramsey was my attorney and he worked really hard on my case his paralegal Lauren Gunnels was awesome she stayed on top of my case and reminded of all my appointments and any documents and papers that needed to file or signed I had a great experience with both.
Case Type Unspecified
Unknown
I had a really tough time with my employer. They simply said that they wasn't going to give me what my case was worth for no other reason but that they were cheap. But my lawyer Mr. Ramsey was not hearing any of that and I walked away a very happy man
Case Type Unspecified
Unknown
I didn't know where to turn after I was injured at work so I hired Attorney Andre Ramsay to represent me which ended up being the best decision! Throughout my entire case, he fought hard for me to ensure I was well taken care of and treated well. His honesty and guidance throughout the process was greatly appreciated. Thanks to Mr. Ramsay, Lauren, and Veronica for always being friendly, answering my questions, and helping me with my case along the way. I highly recommend Mr. Ramsay!
Case Type Unspecified
Unknown
They may be worth their reputation, but I wouldn't know since no one has ever called me back.
Owner response
Hi Robyn,<br>Thank you for your honest review — and we’re sorry to hear you never received a return call. That’s not the level of responsiveness we strive for, and we understand how frustrating that must have been.<br>We’ve recently implemented new systems to ensure follow-ups don’t fall through the cracks, and we’re taking your feedback seriously as part of that process. If you're still open to speaking with us, we’d greatly appreciate the opportunity to follow up properly. Please contact us at 404-222-9922, and we’ll prioritize your inquiry.<br><br> The Cochran Firm Atlanta Client Care Team<br>
Case Type Unspecified
Unknown
Horrible customer service. Representative that answered the phone was very unprofessional. Very disrespectful.
Case Type Unspecified
Unknown
It was the worst experience I've ever had in my life. The name stands for greatness. Their quality of work is trash. If "OJ" Mr. Simpson would have had this group he would have never won
Most recent written review from Kimberly Dugger: May 22, 2026 (76 days ago)
Mentioned in 26 reviews, with an average 3.3-star rating when clients talk about this theme.
Mentioned in 34 reviews, with an average 1.9-star rating when clients talk about this theme.
Mentioned in 16 reviews, with an average 3.3-star rating when clients talk about this theme.
34 reviews touch this theme, including 27 clearly negative mentions and 0 mixed mentions.
26 reviews touch this theme, including 11 clearly negative mentions and 0 mixed mentions.
97 reviews currently have no visible owner response, so the written feedback matters more than response style.
Receptionist was nice and asked numerous questions. I was told I would receive a call back and I never did it. I expected better.
The person answering the phone today April 15, 2026 was extremely rude and unprofessional - I wouldn't use this firm even if they offered free legal services.
Lady when you call is rude