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Review Intelligence
The Coppola Firm Buffalo Ny review signals at a glance
CrashStory aggregates public review patterns for The Coppola Firm Buffalo Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
42
PI Reviews
25
Text Reviews
42
Most common themes
Executive Coachingelderly family memberout of town client
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Review Snapshot
4.8
47 public reviews and 42 written reviews.
Recent Activity
Most recent written review from Natalie Hockhousen: Mar 6, 2026 (148 days ago)
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Response Behavior
Replies on 45% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
The Coppola Firm Buffalo Ny client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All42 reviews
4.8
Most recent written review from Natalie Hockhousen: Mar 6, 2026 (148 days ago)
Written Reviews
25
Average Rating
4.84
Reviews (30d)
0
Reviews (90d)
0
Older Archive
25
Assigned Tags (71)
Showing 25 of 42 written reviews.
1 star
1
2 star
0
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5 star
24
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I cannot say enough great things about The Coppola Firm and especially David, who represented me throughout my entire process. From the very beginning, David made what could have been an overwhelming and stressful experience feel manageable and under control.
One of the things that stood out the most was his constant communication. I was never left wondering what was going on with my case. David kept me informed every step of the way and always made sure I understood what was happening, what the next steps were, and what to expect. That level of transparency and attention gave me an incredible amount of peace of mind.
Whenever I had questions and I had plenty, David took the time to answer every single one with patience and clarity. He never made me feel rushed or like my concerns didn’t matter. Instead, he made sure I felt confident and comfortable with the process. Having someone in your corner who genuinely cares and takes the time to explain things makes all the difference.
What could have been an incredibly stressful situation became something I could navigate with confidence because I knew I had a knowledgeable, responsive, and compassionate attorney advocating for me. David truly went above and beyond, and it showed in every interaction we had.
If you are looking for a law firm that is professional, responsive, and truly dedicated to their clients, I highly recommend The Coppola Firm. And if you have the opportunity to work with David, you will be in excellent hands.
Thank you again for everything, you made a difficult situation so much easier to handle.
Owner response
Thank you for such a kind review. We really appreciate you taking the time to write it. David Goodman cares deeply about helping people through difficult situations, and we’re so glad his commitment and professionalism came through. We’re grateful for your support and for your confidence in our firm.
David Goodman is an expert in his field. Given a challenging case, he used excellent strategy, commitment, and communication to achieve the best possible outcome. Balancing legal expertise, integrity, and compassion, David advocated extremely well for us. The direction to be taken was clear and well communicated to us. During the many steps in the process, David proactively kept us informed in a very organized and detailed way, reducing our anxiety throughout the experience. We are very grateful for all of the extra efforts that David and his team made on our behalf. It was an honor to work with him and his colleagues at The Coppola Firm.
Owner response
Thank you for taking the time to share this. We appreciate the feedback. If anyone has questions about working with our office, please contact us directly through the phone number or contact form on our website.
David Goodman diligently handled my case with clear, concise, and timely attention, always leading with kindness. I’m grateful for Lisa and her team for their professional aid and tenacity with a highly emotive business situation. Strongly recommend The Coppola Firm.
Owner response
Thank you for taking the time to share this feedback. We appreciate the kind words and wish you all the best going forward.
Communication (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (12)
case:emotive business situationstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
I am a 24 year old hairdresser , so when I was in a massive car accident I was at a loss on how it would affect not only my life but also my career . Finding David was a huge life saver and weight off my shoulder not only did he take the time to properly explain everything in terms I would
Understand he also checked in on me constantly in my medical rehabilitation. I can not stress enough how grateful I am for David and his team .
Owner response
Thank you for your kind review. We were honored to support you.
Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I highly recommend The Coppola Firm. David Goodman is a seasoned personal injury attorney who was able to negotiate a settlement which exceeded my expectations. During the process, he was professional, kept me informed, and was clearly a strong advocate on my behalf.
Owner response
Thank you. We appreciate you!
Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I met David Goodman through a referral from a long term associate; from the very beginning, David was thorough, honest and concise. I am glad that we are now connected.
Owner response
Thank you kindly for your review. We appreciate it, and we appreciate you.
Process Transparency (positive)Choosing Right Firm (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
The Coppola firm was fantastic! David Goodman is very thorough in explaining everything. He kept in contact with me and I always knew what was going on with my case. I would highly recommend the Coppola firm.
Owner response
Thank you for your kind review. We're grateful you took the time to share your experience - much appreciated!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
My attorney David Goodman was extremely professional, honest and didn’t leave me confused on anything. He was extremely thorough. I was very pleased with the complete turnaround time of completion of the case. I would highly recommend this firm!
Owner response
Thank you for your review. We appreciate it and wish you well!
Process Length (positive)Process Transparency (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I cannot say enough great things about The Coppola Firm and especially David, who represented me throughout my entire process. From the very beginning, David made what could have been an overwhelming and stressful experience feel manageable and under control.
One of the things that stood out the most was his constant communication. I was never left wondering what was going on with my case. David kept me informed every step of the way and always made sure I understood what was happening, what the next steps were, and what to expect. That level of transparency and attention gave me an incredible amount of peace of mind.
Whenever I had questions and I had plenty, David took the time to answer every single one with patience and clarity. He never made me feel rushed or like my concerns didn’t matter. Instead, he made sure I felt confident and comfortable with the process. Having someone in your corner who genuinely cares and takes the time to explain things makes all the difference.
What could have been an incredibly stressful situation became something I could navigate with confidence because I knew I had a knowledgeable, responsive, and compassionate attorney advocating for me. David truly went above and beyond, and it showed in every interaction we had.
If you are looking for a law firm that is professional, responsive, and truly dedicated to their clients, I highly recommend The Coppola Firm. And if you have the opportunity to work with David, you will be in excellent hands.
Thank you again for everything, you made a difficult situation so much easier to handle.
David Goodman is an expert in his field. Given a challenging case, he used excellent strategy, commitment, and communication to achieve the best possible outcome. Balancing legal expertise, integrity, and compassion, David advocated extremely well for us. The direction to be taken was clear and well communicated to us. During the many steps in the process, David proactively kept us informed in a very organized and detailed way, reducing our anxiety throughout the experience. We are very grateful for all of the extra efforts that David and his team made on our behalf. It was an honor to work with him and his colleagues at The Coppola Firm.
Lisa and her team are truly wonderful to work with. As a business owner, it is vital to have a firm in your corner that you trust implicitly to protect your best interests. While you never hope to find yourself in a position where legal intervention is necessary, this team stepped up immediately and tackled our situation head-on. They took the entire burden of worry off my shoulders. Lisa is kind and approachable, yet a total straight-shooter. I highly recommend this firm to anyone who needs a team that will cut through the nonsense and just handle the problem so you can move on.