Nice respectful place
Analyzing Data...
Analyzing Data...
Request a free case review from The Garrett Law Firm, PLLC in Austin, Texas.
The Garrett Law Firm, PLLC
Austin Personal Injury Lawyer — 24 Client Reviews Analyzed
4.6(24 reviews)The Garrett Law Firm, PLLC is a Personal Injury law firm in Austin, TX, located at 4408 Spicewood Springs Rd and reachable at +1800-295-3449. Clients have rated the firm 4.6 out of 5 across 24 public Google reviews, 8 of which include written feedback. The most recent written review is from Ryan Smith on May 8, 2026 (87 days ago).
Owner engagement: The Garrett Law Firm, PLLC replies on 67% of visible Google reviews, and roughly 13% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
Named attorneys at this firm: Terry Garrett is the attorney most frequently named by clients in reviews of The Garrett Law Firm, PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
24 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
The Garrett Law Firm, PLLC is a personal injury law firm serving clients in Austin, Texas, located at 4408 Spicewood Springs Rd 78759.
Review evidence: Clients have left 24 public Google reviews averaging 4.6 out of 5, 8 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Austin, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Terry Garrett; the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Garrett Law Firm, PLLC at (800) 295-3449 or visit elderlawaustin.com for a free case review.
24 public reviews and 16 written reviews.
Most recent written review from Ryan Smith: Mar 19, 2025 (502 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 65% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Ryan Smith: Mar 19, 2025 (502 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 19, 2025 (502 days ago). Compare that recency with the other firms you are considering.
Nice respectful place
I just called Terry Garrett to inquire on estate planning services for my grandparents. Her attitude was so harsh and condescending for asking basic questions that I ended the call before we even got started. Hard pass. Change your attitude.
Terry was organized, thorough, compassionate, and an amazing advocate for my late grandparents and mother. She had a plan for every hurdle that popped up and streamlined the process moving forward. I recommend The Garrett Law Firm for end of life and estate planning. I’ll be using the firm to arrange my own affairs.
4408 Spicewood Springs Rd, Austin, TX 78759
Recent crash data for the area around The Garrett Law Firm, PLLC loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Ryan Smith: Mar 19, 2025 (502 days ago)
Written Reviews
16
Average Rating
4.69
Reviews (30d)
0
Reviews (90d)
0
Older Archive
16
Assigned Tags (3)
Showing 16 of 16 written reviews.
1 star
1
2 star
0
3 star
0
4 star
1
5 star
14
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Nice respectful place
Case Type Unspecified
Unknown
I just called Terry Garrett to inquire on estate planning services for my grandparents. Her attitude was so harsh and condescending for asking basic questions that I ended the call before we even got started. Hard pass. Change your attitude.
Case Type Unspecified
Unknown
Terry was organized, thorough, compassionate, and an amazing advocate for my late grandparents and mother. She had a plan for every hurdle that popped up and streamlined the process moving forward. I recommend The Garrett Law Firm for end of life and estate planning. I’ll be using the firm to arrange my own affairs.
Case Type Unspecified
Unknown
Terry is amazing. She helped us transfer my guardianship from another state and add my husband as a co-guardian since Texas allows it.
Owner response
Thank you. I enjoyed working with you and wish you and your family all the best in your new location.
Case Type Unspecified
Unknown
We are exceedingly grateful to Terry for her guidance on our recent family issue. Her direction helped us to avoid what could have been highly detrimental to our family and ensured the best result possible for a very difficult situation. When the situation evolved, she ensured that we knew how to adjust to it. We never felt personally judged, but that our issues were well understood. We appreciate that she clearly stays up to date with not only issues directly related to her work, but with those which are ancillary to that work, understanding that that knowledge will be helpful for her clients. We give Terry our highest recommendation.
Owner response
Thank you!
Case Type Unspecified
Unknown
Terry Garrett latched onto and indefatigably persisted in researching and constructing the solid foundation in a case opposing guardianship. I felt like I could visualize her viewing this case as if it were a three dimensional object turning in her hands to view it from every direction. This hard systematic work remains regardless of the case outcome. I am most grateful for her efforts.
Owner response
Wow! Thank you!
Case Type Unspecified
Unknown
My sister and I found ourselves in an unfortunate situation after our mother passed and her attorney was less than helpful. I am so grateful for the advice we received from Garrett Law Firm to help us during one of our most painful experiences.
Owner response
Hope things are going better now.
Case Type Unspecified
Unknown
Ms. Garrett is extremely knowledgeable, ethical and passionate about her work. She provided my sister and I with an excellent overview of benefits that should be explored for our mother. She gave us the contact info for private individuals and government agencies who could provide support in that research process. We found her empathetic and down-to-earth and walked away with a clear understanding of what the parameters are.
Case Type Unspecified
Unknown
Estate planning/last wishes even as a non-homeowner involves complexity, and Attorney Garrett's consultation and resourcing was valuable. Her commitment to ethical practice and informed choice was much appreciated in such personal matters.
Owner response
Many thanks!
Case Type Unspecified
Unknown
When my brother died suddenly in the summer of 2021, I was completely at a loss as to how to proceed as he lived in Austin, Texas and I live outside Washington, DC. A cousin's probate attorney referred me to Terry Garrett. It was the best possible choice I could have made. Over Zoom, she very clearly explained what the process in Texas would be if there was a will or if there wasn't, and provided very clear fact sheets describing every step of the process for me to refer to as needed. As it turned out, there was no will which meant there was a longer process to determine heirship. The flat fee arrangement offered by her office was a great benefit through the lengthy process of obtaining court recognition as my brother's heir. It meant I felt free to email her office at any time if I had a question or concern without worrying about cost. When I was the executor of my parents' estate, each time I contacted the attorney in that case, there was another charge of $200-300. I can report that anytime I had a question, I knew that I would receive a response within 24 hours, if not the same day -- even on the weekend! Because Ms. Garrett and her associates were so conscientious about the case and ensured that documents were filed promptly, my petition was before the court and settled before the end of the year. (keep in mind because of Covid there were extremely delays in dealing with government officials everywhere.) I would highly recommend Ms. Garrett to anyone facing the need to deal with a family members' estate.
Owner response
Many thanks! We try to make things go smoothly in what is inevitably a difficult time.
Case Type Unspecified
Unknown
Terry was helpful in assisting with my mother's estate and the Medicaid application process. She explained things clearly and answered questions in a timely manner. I would recommend her firm to others.
Owner response
Thank you. This can be a confusing process. I am glad we were able to help.
Case Type Unspecified
Unknown
Terry was very helpful in Probating my mother's estate. She explained everything clearly and answered any questions I had. Will definitely recommend.
Owner response
Thank you.
Other personal injury lawyers near this office
Browse all personal injury lawyers serving Austin, Texas.
View All Austin LawyersCompare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
0 this week, 0 this month
Last review 500d ago
stable