Great firm to work with. Very professional and knowledgeable.
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Request a free case review from The Ladd Firm, LLC in Mobile, Alabama.
The Ladd Firm, LLC
Mobile Personal Injury Lawyer — 191 Client Reviews Analyzed
4.9(191 reviews)The Ladd Firm, LLC is a Personal Injury law firm in Mobile, AL, located at Truist Bank Building, 41 W I-65 Service Rd N Suite 180 and reachable at +1251-431-6014. Clients have rated the firm 4.9 out of 5 across 191 public Google reviews, 10 of which include written feedback. The most recent written review is from Teri Perkins on May 8, 2026 (86 days ago).
Owner engagement: The Ladd Firm, LLC replies on 13% of visible Google reviews, and roughly 21% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
191 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Ladd Firm, LLC is a personal injury law firm serving clients in Mobile, Alabama, located at Truist Bank Building, 41 W I-65 Service Rd N Suite 180 36608.
Review evidence: Clients have left 191 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Mobile, Alabama firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 6 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Ladd Firm, LLC at (251) 431-6014 or visit laddfirm.com for a free case review.
191 public reviews and 20 written reviews.
Most recent written review from Teri Perkins: Mar 3, 2026 (152 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 90% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Teri Perkins: Mar 3, 2026 (152 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 3, 2026 (152 days ago). Compare that recency with the other firms you are considering.
Great firm to work with. Very professional and knowledgeable.
Great info provided. Excellent service.
They made Estate planning easy! Very professional and polite group of people. Really enjoyed working with them.
Truist Bank Building, 41 W I-65 Service Rd N Suite 180, Mobile, AL 36608
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Teri Perkins: Mar 3, 2026 (152 days ago)
Written Reviews
20
Average Rating
4.60
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Great firm to work with. Very professional and knowledgeable.
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Great info provided. Excellent service.
Owner response
Thank you James. We appreciate your support! Banks
Case Type Unspecified
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They made Estate planning easy! Very professional and polite group of people. Really enjoyed working with them.
Owner response
Thank you for your kind words Pam! Banks
Case Type Unspecified
Unknown
Best find in Mobile. They are kind, patient and extremely professional. Very reasonable and willing to listen!!!
Owner response
Thank you Faye!!! It was a pleasure to meet you and help your family with its estate planning needs.
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Unknown
Very personable experience from start to finish! Carol spent over 2 hours with us just going over the completed documents. Banks did an excellent job helping us decide which plan was right for us and we never felt rushed or pushed in any direction. This is a very important process often procrastinated leaving loved ones to deal with after you're no longer able or here to make the critical decisions necessary at the time of a crisis. Get it done now and these people are the ones that can take care of it!
Case Type Unspecified
Unknown
We would highly recommend The Ladd Firm in creating a will or a trust. The firm was very helpful and professional in tailoring the will to meet the needs of our family.
Owner response
Thank you for your flattering remarks Susan. It was a pleasure helping you with your estate planning needs. Banks
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Unknown
I had to pay $250 just to speak to Mrs.Ladd and didn’t tell me anything. But they advertise how they can help with people going through nursing home situations.
Owner response
Dear Ms. Reneke. Thank you for your review. We are sorry that you had a bad experience. We take negative reviews very seriously. We would like to help you resolve any legal issues you may have. Therefore, please call us at 251-431-6014 to schedule a free telephone consultation to discuss how we can help. Sincerely, Banks Ladd
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Unknown
I have not used his services.yet but I plan too very soon. The contractors i n the mobil area whom I know well, say the Ladd Law firm get results and do put up with no combative ways,
Owner response
Thank you Micah. We look forward to meeting with you. Banks
Case Type Unspecified
Unknown
Exlained all details of our will and fair price for their service
Owner response
Thank you Robert. It was a pleasure working with you. Banks
Case Type Unspecified
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Very happy with the help I received in creating my Will and other documents.
Owner response
Thank you for your kind review. It was a pleasure helping you create your plan. Banks
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Mr. Ladd promptly returned my call and answered my questions regarding trusts. Even though the particular trust I was looking into isn’t handled by his firm he went above and beyond, doing research to help point me in the right direction.
Owner response
Always glad to help. Thanks for reaching out to us and for your kind words. Banks
Case Type Unspecified
Unknown
Thank you for explaining documents to me and answering questions about my transactions. I very much appreciate your expertise.
Owner response
Thank you Doris. It was a pleasure being of service to you. Banks
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Last review 151d ago
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