The Law Offices of John Q. Vaughan

Terrible service. A few months ago, I was in an accident. Well, I was hit by a car, and they were in charge of my case. Supposedly, the case is closed. They had me sign some documents in which they kept their share. They gave me my share, and everything was agreed upon. It's been two weeks now. I made it clear that I was going back to my country. They had me sign some documents in which everything was settled, but they would give me the corresponding check. Supposedly, the check should have arrived last week. I notified them on Wednesday that the five business days had passed and the check hadn't arrived. They decided to wait until the weekend to cancel it, even though they knew I had to return to my country this week. They only canceled the check at the bank on Monday. To this day, I've asked them for proof of shipment. I've asked them for proof of the check, and they haven't given me any kind of response or proof. I've tried contacting them by email because my trip is this week, but they haven't given me a coherent answer or any kind of proof. I've been making 15 to 20 calls a day since Monday, and no one answers directly; they just put me through to voicemail. It seems incredibly unprofessional that they make me sign so many documents that they take almost as much money as I do when it comes to receiving it, and on top of that, they can't help me with something so simple. And they don't even have the decency to give me a coherent answer with proof that everything they're saying is true, and they don't even return my calls.

John and his firm brought a level of expertise and experience I didn’t even know I needed. Calling them was the best and the only call I needed to make.

Timely. Efficient. Great communication. Couldn’t be happier.

Very poor customer service! Poor communication! You will have to run them down to find out the progress of your case! I heard more from the other guys insurance company than I did from my my own lawyer! The insurance company let me know that they cut a check for the Law Firm but the Law Firm didn’t inform me! I had to let them know that I knew the check was cut! They handled my situation very poorly and I wouldn’t recommend them to anyone!!

Very please

A-1 service. Courteous and caring staff. They are on your side for real! Thanks for everything.

John Vaughan's office is amazing! They are very thorough with the process and makes sure you understand what is happening every step of the way! Kelly and staff exceeded my expectations and went above and beyond to make sure I was ok throughout the process including connecting me to the right people for financial assistance while waiting. They also came together in a very hard time for me just to send words of encouragement. I will NEVER use another law firm pertaining to any of the type of cases that they take in.

Honestly good people & trustworthy .

I think vaughn law was great st working on my case. Kelly kept me informed with the progress of my case. I was happy with my settlement. I would recommend them to others.

I think Vaughan law was very informative and helpful and keeping me up to date with what's going on with my case. And will be very happy to refer them to someone else. Cedric Reid

Very professional!! They do well with communicating with you about the process. I would highly recommend them.

Excellent custom Services. Highly recommend.