Case Type Unspecified
Unknown
Very disappointed. I had a scheduled appointment today 09/29/2022 at 1:30 pm. The appointment was confirmed by phone-call with the office the day prior (they called me to confirm). We showed up at 1:20. We were let in to the office bu a staff member, who told is an attorney would see us soon. We waited til 1:45 pm and left. They never came to tell is they would see is soon, or that they were running late. They just completely ignored us in the waiting room. It is now 4:30 pm and they still have mot called us to apologize and tell is what happened. I guess they just did mot want our business. I am vey disappointed and feel i was disrespected by this law firm tht seems to have great reviews.
Owner response
Good evening, Michael. Thank you for taking the time to leave a comment. We sincerely apologize for what happened and appreciate that you took the time to be here early as well. When we came out to apologize for the delay and explain why it happened, you had already left. It is always our goal to provide timely and professional service, especially as we begin seeing clients in person again. We immediately attempted to call you but were unable to reach you until later that evening. We appreciate you taking that call and allowing us to offer to correct the matter for you with a follow up appointment the next day at your choice of time. Should you decide to contact us again for your legal needs, we would still like the chance to make you a client, so you can experience our service firsthand.