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Review Intelligence
The Schiller Kessler Group West Palm Beach Fl review signals at a glance
CrashStory aggregates public review patterns for The Schiller Kessler Group West Palm Beach Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
32
PI Reviews
32
Text Reviews
32
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Review Snapshot
4.7
65 public reviews and 32 written reviews.
Recent Activity
Most recent written review from Alejandra Ortiz Usuga: Feb 27, 2026 (106 days ago)
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Response Behavior
Replies on 49% of reviews
97% of the visible replies look at least somewhat personalized instead of fully templated.
The Schiller Kessler Group West Palm Beach Fl client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All32 reviews
4.9
Most recent written review from Alejandra Ortiz Usuga: Feb 27, 2026 (106 days ago)
Written Reviews
32
Average Rating
4.94
Reviews (30d)
0
Reviews (90d)
0
Older Archive
32
Assigned Tags (49)
Showing 32 of 32 written reviews.
1 star
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5 star
30
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Carlos Alejo, Excellent support and very professional.
Owner response
Thank you for the 5-star review. We're so glad Carlos and the SKG team could be informative and supportive throughout your case. If you ever need anything else, we're here to help.
"I have trusted SKG Law Firm for 26 years, and they recently handled a slip and fall case for me with incredible results. Not only did I receive a large settlement that I truly needed, but the process was seamless. Marc Schiller was excellent at explaining every legal detail, and my Case Manager, Carlos Alejo, was always on top of things—responding promptly to every text, call, and email. I wouldn’t go anywhere else and highly recommend them to all my friends and family."
Owner response
Chris, Thank you for the kind words and 5-star review!
Communication (positive)Process Length (positive)Process Transparency (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:slip_and_fallstage:post_settlementresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positiveinjury:physical_therapycompetitor:skg law firm
SKG is a great law firm, they really put in the work for the customer. I had the pleasure of working with Carlos and honestly he was very informative, honest and he did everything in his power to ensure I was looked after. I don’t wish for anyone to get into an accident but if you ever do, SKG is the law firm for you.
Owner response
Thank you for the kind words and 5-star review. We're so glad Carlos and the SKG team could be informative, honest, and supportive throughout your case. If you ever need anything else, we're here to help.
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Thank you so much, Felipe. We're glad to hear you enjoyed our company and service. Your kind words motivate us to keep improving. We hope to serve you again soon.
I’m grateful for Carlos Alejo’s help and support. He made everything simple and stress-free, and I really appreciate the time and care he put into his work. Thank you again—I highly recommend him!
Owner response
Thank you, Tito, for your kind words. We’re so glad Carlos Alejo made everything simple and stress-free, and we appreciate you recognizing the care he put into his work. Thank you for the recommendation — we look forward to helping you again whenever you need us.
Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I just want to take a moment to say thank you to Carlos Alejo for his amazing service. From start to finish, he was professional, kind, and truly went above and beyond. It’s rare to find someone who genuinely cares about their work and their clients, and it definitely shows in everything he does. I’m so grateful for his help and will absolutely be recommending him to everyone I know. Thank you again for such a wonderful experience!
Owner response
Thank you, Cici, for your kind words and for recognizing Carlos Alejo’s exceptional service. We’re thrilled he provided a professional, caring experience and that you’re pleased enough to recommend him. We’ll share your praise with Carlos and the team. We appreciate your trust and look forward to serving you again.
Case # Treatment (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Only attorneys I will ever use . Made the process go as smooth as it could ever have been. Thank you guys for making me feel like family.
Owner response
Thank you so much, Angel, for the wonderful review and for trusting us with your case. We’re honored to be the only attorneys you’ll use and glad we could make the process smooth and make you feel like family. We appreciate your recommendation and are always here if you need us again.
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I want to share my case and how the firm SKG secured compensation for me. It wasn't what I initially expected due to the severity of my injury, but I'm grateful to them for achieving something for me.
My accident occurred on March 17, 2025, and resulted in a fracture of the tibia and fibula in my right foot.
After nearly a year of negotiations between the lawyers and the hospitals, I received my compensation for the accident on February 13, 2026.
Thank you!
Owner response
Thank you for sharing your experience and for trusting SKG. We are sorry for the severity of your injury and understand how difficult the process was; we are pleased to have secured compensation for you after negotiations. We appreciate your patience during nearly a year of negotiations and value your recognition of the team. We wish you a speedy and full recovery. If you require further assistance, please do not hesitate to contact us.
Process Length (negative)Lowball Pressure (mixed)PersonalizedSentiment: mixedDetailed StoryLikely Client Experience
I recommend them, as they are attentive and interested in helping to solve problems; they treat people well. Thank you for your attention.
Owner response
Thank you so much for recommending us. We're glad to hear that our team was attentive and eager to help resolve your issues. We appreciate your trust and remain at your service whenever you need us.
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Carlos and grace are the real mvp! I’m you glad you guys were able to help me out with my case life changing money. SKG is the way to go!
Owner response
Thank you, Danny, for the great feedback. We’re glad Carlos and Grace were able to support you and help achieve a meaningful result on your case. We appreciate your trust in Schiller Kessler Group and are pleased we could make a real difference for you.
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I am happy to say. The representation from this firm is so mind boggling they say what they are doing and actually do it and the attorney that represented my case was always straightforward and easy to access.
The team is strong because of strong leadership.
Starting with my case manager GRACE, made me feel like I was somebody. She is the strongest Quaterback I have ever known her efforts ensure you are not looked over and attention to your needs are met promptly.
I rate this firm 5 🌟
Thank you to everyone
Owner response
Thank you for your wonderful feedback, Charles! We’re thrilled to hear that you had such a positive experience with our team, especially with Grace's exceptional support. Your appreciation for our straightforward communication and leadership means a lot to us. We strive to ensure that all our clients feel valued and well-cared for, and it’s rewarding to know we succeeded in your case. Your five-star rating is greatly appreciated!
Thank you for your positive feedback! We're thrilled to hear that you had an efficient and quick settlement experience. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Process Length (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
"I have trusted SKG Law Firm for 26 years, and they recently handled a slip and fall case for me with incredible results. Not only did I receive a large settlement that I truly needed, but the process was seamless. Marc Schiller was excellent at explaining every legal detail, and my Case Manager, Carlos Alejo, was always on top of things—responding promptly to every text, call, and email. I wouldn’t go anywhere else and highly recommend them to all my friends and family."
SKG is a great law firm, they really put in the work for the customer. I had the pleasure of working with Carlos and honestly he was very informative, honest and he did everything in his power to ensure I was looked after. I don’t wish for anyone to get into an accident but if you ever do, SKG is the law firm for you.