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Review Intelligence
The Simon Law Group Phoenix Office Peoria Az review signals at a glance
CrashStory aggregates public review patterns for The Simon Law Group Phoenix Office Peoria Az so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.4
Total Reviews
22
PI Reviews
21
Text Reviews
22
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What to check before you hire The Simon Law Group Phoenix Office Peoria Az
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Review Snapshot
4.4
26 public reviews and 22 written reviews.
Recent Activity
Most recent written review from jullien eddings: Feb 28, 2026 (104 days ago)
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Response Behavior
Replies on 73% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
The Simon Law Group Phoenix Office Peoria Az client reviews
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All22 reviews
4.4
Most recent written review from jullien eddings: Feb 28, 2026 (104 days ago)
Written Reviews
21
Average Rating
4.38
Reviews (30d)
0
Reviews (90d)
0
Older Archive
21
Assigned Tags (62)
Showing 21 of 22 written reviews.
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5 star
17
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Took more than a year to receive a small check smh
Owner response
Hi Devonte, I understand your frustration with the length of the overall case process. We always work to resolve cases as quickly as possible, but settlement timelines often depend on negotiations with insurance companies. Once we received your settlement funds, we processed and sent your check within two weeks. If you'd like to discuss your case timeline in more detail, please feel free to reach out to us directly. We appreciate your patience throughout this process.
Process Length (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
I had a good experience with Eric and Travis. Eric explained things to me that the other people under him refused to answer . Travis was friendly and very honest with me and settled my case fast . They both are very understanding in my time of need .
Owner response
Hi, Krysti. We appreciate the kind words and are glad we could provide you with a positive experience!
Communication (positive)Process Length (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I cannot express enough gratitude for the outstanding support we received from Travis Davis and the entire Simon Law Group. From the very beginning, Travis was incredibly sympathetic and understanding of our situation. He truly went above and beyond in every way, ensuring that we were always informed and supported. His communication was impeccable, and he never made us feel like the situation was about money or blame. Instead, he focused on what mattered most: the well-being of our son and our family. Every doubt or concern we had was always addressed with patience and clarity, and we felt secure knowing we had such a strong and dedicated team standing with us. The love and commitment you showed our family meant more than I can put into words. I am truly thankful for having the right legal team by our side and will confidently turn to them again if ever needed.
Owner response
Hi, Marylou. Thanks for taking the time to share your positive experience. We truly appreciate it!
Communication (positive)Choosing Right Firm (positive)Case # Treatment (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (17)
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:simon law group
Very happy with Gabriela Castellano she was my case manager she was awesome guided me through my process very professional and answered any questions I had.
Owner response
Hi, Annabell. We are thrilled to learn that you had a positive experience with us!
My husband and I were in a terrible accident,we were hit by a commercial vehicle while I was pregnant. Gabby was incredibly compassionate throughout the entire process. She guided us every step of the way, making sure I received all the care I needed during my pregnancy and even after having my baby. She was always professional, caring, and kept us updated on everything. We’re so thankful for her support and highly recommend her and The Simon Law Group!
Owner response
Hi, Paulina. Thank you so much for leaving us a stellar review!
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (17)
case:accident claimstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapyvehicle:commercial vehiclecompetitor:the simon law group
Well I didn't feel I was in the loop on anything , I would email them & not get responses I would have to call & leave messages , I don't feel I was fairly compensated for pain & suffering & loss of work ,
The lawyers got a little less than I did which felt unfair so overall was not satisfied with my situation but it is what it is
After my car accident, I chose to go with The Simon Law Group and I’m so glad I did! Gabriela Castellanos (Gabby) was my case manager, and she was amazing to work with. She was always punctual, professional, and helpful. Gabby was available whenever I had questions and worked hard to make sure everything went smoothly. Overall, a great experience with The Simon Law Group and Gabby!
case:car accidentstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:the simon law group
Gabriela Castellanos was my case manager and was very helpful with communicating to me about status updates and keeping me informed. She was also able to help get me way more in my settlement than expected. It was a great experience with her.
Owner response
Hi, Riley. Thank you so much for leaving us a stellar review!
Communication (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I had a wonderful experience with the Simon Law team! After being in an auto accident out of state, they took on my case and I couldn’t be happier with the outcome. The entire team was very responsive and guided me through every step of the process. My case manager, Gabriella Castellanos, was especially amazing to work with
she kept me informed whenever issues came up, explained what was needed from me, and handled the rest with professionalism and care. I truly recommend the Simon Law Group to anyone in need of legal support.
Owner response
Hi, Raymond. We appreciate the kind words and are glad we could provide you with a positive experience!
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (19)
case:auto accidentstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapycompetitor:simon lawcompetitor:simon law group
I can't say enough good things about Simon Law Group! Everything went so smoothly after my accident. Someone ran a stop sign and T-boned me, and I was so worried about my injuries and my vehicle. From the moment I contacted Simon Law, I knew I was in good hands. Gabriela Castellanos guided me through the entire process, and thanks to her, my injuries were taken care of and I received a great settlement check. If you're looking for a trustworthy and reliable accident attorney, I highly recommend Simon Law Group!
Owner response
Hi, Cesar. Thanks for taking the time to share your positive experience. We truly appreciate it!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (22)
case:accident claimstage:post_settlementresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementsettlement:great settlement checkpeer:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:simon law groupcompetitor:simon law
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All22 reviews
4.4
Most recent written review from jullien eddings: Feb 28, 2026 (104 days ago)
What Reviewers Consistently Praise
Care for the whole situation
Mentioned in 15 reviews, with an average 4.7-star rating when clients talk about this theme.
Communication and updates
Mentioned in 15 reviews, with an average 4.7-star rating when clients talk about this theme.
Clear next steps
Mentioned in 6 reviews, with an average 5.0-star rating when clients talk about this theme.
Questions To Check When Comparing Firms
Ask about communication and updates
15 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
Ask about care for the whole situation
15 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
Most public replies look templated
13 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
I had a good experience with Eric and Travis. Eric explained things to me that the other people under him refused to answer . Travis was friendly and very honest with me and settled my case fast . They both are very understanding in my time of need .