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Review Intelligence
The Small Firm Buffalo Ny review signals at a glance
CrashStory aggregates public review patterns for The Small Firm Buffalo Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
25
PI Reviews
25
Text Reviews
25
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What to check before you hire The Small Firm Buffalo Ny
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Review Snapshot
4.7
35 public reviews and 25 written reviews.
Recent Activity
Most recent written review from Marissa Wright: Nov 24, 2025 (234 days ago)
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Response Behavior
Replies on 37% of reviews
77% of the visible replies look at least somewhat personalized instead of fully templated.
The Small Firm Buffalo Ny client reviews
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All25 reviews
4.8
Most recent written review from Marissa Wright: Nov 24, 2025 (234 days ago)
Written Reviews
25
Average Rating
4.80
Reviews (30d)
0
Reviews (90d)
0
Older Archive
25
Assigned Tags (26)
Showing 25 of 25 written reviews.
1 star
1
2 star
0
3 star
0
4 star
1
5 star
23
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
When I tell you if you need a lawyer you need Craig!!! Not only has he helped me but my mother and grandmother as well. He makes the process so easy on you so you can focus on your recovery. Craig and Maria handled everything for me and answered any questions and concerns promptly, even on weekends(sometimes). I will choose the small firm always and forever❤️
I appreciate the Small law firm for all that they accomplished with my son and me. Also the hard work and time that they put in to get me a good settlement. Thank you once again Small law firm, you are highly appreciated.
Owner response
Thank you so much for your kind words, Kavon. We are pleased to have been able to assist you and your son, and we are grateful for the opportunity to help you achieve a positive outcome. If you ever need assistance in the future, please don't hesitate to reach out to us.
I was highly impressed by Craig's expertise. He handled my case with professionalism and achieved an outstanding result. He was always available to answer any of my questions and concerns about my case to put my mind at ease. I highly recommend this law firm and would urge anyone who's looking for an amazing attorney with the upmost concern for his clients to call Craig.
Owner response
Thank you so much for taking the time to share your positive experience with Craig at our firm. We are thrilled to hear that he was able to provide you with excellent service and achieve a successful outcome for your case. We truly appreciate your recommendation and are grateful for your kind words.
I went to Craig on a recommendation. He helped me with everything from finding no fault specialists to filing everything on my behalf. I just focused on my recovery. Craig was very concerned about me and kept me updated every step of the way. The settlement was more than I could have imagined. Very grateful for the Small Law firm.
Owner response
Thank you for taking the time to share your experience, Gretchen. We are thrilled to hear that Craig was able to assist you throughout the process and that you were happy with the outcome. We are grateful for the opportunity to help you.
case:personal_injury_generalstage:post_settlementresponse:semi_personalizedstory:storyclient:likely_clientpi:yesdepth:detailedinjury:physical_therapycompetitor:small law
I was completely satisfied with Craig and his team. This was by far the best law firm I have ever engaged with. They were professional at all times, returned calls, was timely, available, and most of all very compassionate, empathetic, and resourceful. Craig called to check on me and my family just because..... that goes beyond the call of duty. I recommend Small Law Firm to everyone and would definitely use their services in future. 100% Success with this Law firm.
Owner response
Thank you for the kind words, Tylica! We are thrilled to hear that you had such a positive experience with our team. Providing compassionate and professional service is always our top priority. We truly appreciate your recommendation and look forward to the opportunity to assist you in the future.
Thank you for reaching out to Small Law Firm. Our practice focuses on helping those seriously injured due to the negligence of others. If we could not help you, we certainly hope that you find the help you need. You might try calling the Lawyer Referral Service, Erie County Bar Association, (716)852-3100. Good luck
I don’t want to sound like a lawyer TV ad but Craig got us a lot more than I expected for my wife’s car accident. He was also very patient and helpful in managing our medical bills, making sure that those that were the result of the accident were paid for by the insurance company. So, we were pleased with his efforts and would recommend him
Owner response
Thank you for taking the time to leave us a review, Joseph. We are glad to hear that we were able to exceed your expectations and provide helpful guidance in managing your medical bills. We appreciate your recommendation and hope to have the opportunity to assist you in the future if needed.
Attorney Craig Small not only returns phone calls, but he got me a settlement in a record amount of time. So refreshing to deal with a lawyer who treats me like an equally intelligent adult, instead of condescendingly talking down to me like most lawyers do. I highly recommend this law firm and will use them again.
Owner response
We truly are committed to ensuring the satisfaction of our clients and are happy to know that you had a positive experience. Thank you for sharing your kind 5-star rating with us and recommendations with others, Melanie! We will be here to assist with any of your needs in the future.
When I tell you if you need a lawyer you need Craig!!! Not only has he helped me but my mother and grandmother as well. He makes the process so easy on you so you can focus on your recovery. Craig and Maria handled everything for me and answered any questions and concerns promptly, even on weekends(sometimes). I will choose the small firm always and forever❤️