I found the Soud Law Firm professional and has a great team.
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The SOUD Law Firm
Orange Park Personal Injury Lawyer — 32 Client Reviews Analyzed
4.3(32 reviews)The SOUD Law Firm is a Personal Injury law firm in Orange Park, FL, located at 575 Wells Rd and reachable at +1904-353-9000. Clients have rated the firm 4.3 out of 5 across 32 public Google reviews, 10 of which include written feedback. The most recent written review is from Bonnie Brown on May 8, 2026 (118 days ago).
Owner engagement: The SOUD Law Firm replies on 19% of visible Google reviews, and roughly 67% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
32 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The SOUD Law Firm is a personal injury law firm serving clients in Orange Park, Florida, located at 575 Wells Rd 32073.
Review evidence: Clients have left 32 public Google reviews averaging 4.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Orange Park, Florida firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 15 photos are public on Google; contact the firm to ask about consultation fees.
Contact The SOUD Law Firm at (904) 353-9000 or visit soudlaw.com for a free case review.
32 public reviews and 20 written reviews.
Most recent written review from Bonnie Brown: Feb 15, 2023 (1296 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 30% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Bonnie Brown: Feb 15, 2023 (1296 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 15, 2023 (1296 days ago). Compare that recency with the other firms you are considering.
I found the Soud Law Firm professional and has a great team.
Good people
Awesome law firm caring people
575 Wells Rd, Orange Park, FL 32073
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Bonnie Brown: Feb 15, 2023 (1296 days ago)
Written Reviews
20
Average Rating
4.25
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20
Assigned Tags (3)
Showing 20 of 20 written reviews.
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I found the Soud Law Firm professional and has a great team.
Owner response
Thank you Ms. Brown. It was our pleasure meet and assit you.
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Good people
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Awesome law firm caring people
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Great experience thank you all ❤
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Best personal injury lawyer ever. Forget the big names in town. Soud law has the best staff and really care about your case. Never ever use anyone else.
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I had an open case with this firm for a year, and NOTHING was done. I was involved in a hit and run with little communication or response from this office the entire time I worked with them. My Dr.'s office couldn't get ahold of them for information that they needed or documents that were being sent. After no response I set out with another attorney and then I started getting phone calls (go figure). I am horrified by the manner in which this office operates. And would NEVER tell someone to go here. They will hold up the entire process! ** the claims process does take a long time, but it doesn't happen when you never get the paperwork from my Dr. You all got your ridiculous money for the lack of work done on my case. But never state that I have lied. I called and emailed in order to get updates and NOTHING. I had to call multiple times to get answers. It was a year ago... maybe you all forgot.
Owner response
The review of PandaBear 0606 is completely untrue. Significant time and resources were put forth by this office, all calls were taken or returned. A year from accident to settlement given the amount of treatment is a very reasonable time frame in this case of hit & run. I am only sorry that you got taken in by a fancy lawyer commercial on TV and then took the case we built to them and probably settled for less than you should have. I wish I could say more in a public forum, but the rules of ethics for lawyers restrains what I can say. This review is just completely false.
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Very pretentious.
Owner response
Hi Lucy. Sorry to hear about your experience. That’s not normally how our staff or attorneys deal with folk. Please call me to tell me what happened so we can fix it. Jeff.
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Top notch service. Jeff Soud is a great guy to work with and I would count him in on any case in the future. Highly recommended
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The staff is kind and attentive, Very professional and will work to help you in your time of need i recommend souds lawfirm to anyone looking for a resolution
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I'm so disappointed with saud law firm it took two years to get basically nothing no one kept in touch with me I had to call them at least one time a month I felt like I was just a case number to them . I should have settled with the insurance company and didn't bother getting a lawyer I wouldn't recommend this law firm to anyone but you might have a different experience
Owner response
I’m sorry Nat for the experience. 99% of the time its different for us. We try really hard not to be like this “Law Factories” you see advertising on TV and our results are usually way better. We cant seem to find you in our records as having been a client and I’ve reviewed all the case closings for the past several months. Please reach out to me personally 904-353-9000. Jeff Soud.
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Online Reviews are the new "Word of mouth" advertising today. We all want to know what it is like working with a business and what type professionals are you working with. We have worked with The SOUD Law Firm on several different occasions with a 5 start experience. The staff is always a phone call away and information was not lagging behind. They know our company when we call and they know what is happening with our case. We are able to recommend this Jacksonville Personal Injury Law Firm to others with a 5 Star review.
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Jeff has a great team. Krtistin was especially attentive, patient and empathetic in my car accident case. They get the job done and done right.
Owner response
Thank you for your 4 star review of our Law Firm!
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