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Review Intelligence
The Towne Law Firm Albany Injury Lawyers Albany Ny review signals at a glance
CrashStory aggregates public review patterns for The Towne Law Firm Albany Injury Lawyers Albany Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.6
Total Reviews
39
PI Reviews
16
Text Reviews
39
Most common themes
real estate transactionsmall business ownersdifficult situation
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Review Snapshot
4.6
45 public reviews and 39 written reviews.
Recent Activity
Most recent written review from James Tully (Poetjet): Feb 10, 2026 (178 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 87% of reviews
82% of the visible replies look at least somewhat personalized instead of fully templated.
The Towne Law Firm Albany Injury Lawyers Albany Ny client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All39 reviews
4.6
Most recent written review from James Tully (Poetjet): Feb 10, 2026 (178 days ago)
Written Reviews
39
Average Rating
4.64
Reviews (30d)
0
Reviews (90d)
0
Older Archive
39
Assigned Tags (3)
Showing 39 of 39 written reviews.
1 star
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5 star
35
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Started a case with theses guys about a year ago and only maybe 3 returns call in about a year. A few emails but no new news.
No return emails. No updates just left in the dark. Really Sucks
Owner response
We’re sorry to hear this. That’s not the level of communication we aim to provide. Our attorney has since connected with you directly to review your matter and provide an update. We appreciate you taking the time to speak with us.
I debated leaving a review but it's time I did.
Douglas said wildly inappropriate things about his political beliefs during our meetings and right before my final interview, making me extremely uncomfortable. His opinions on a former president have absolutely nothing to do with his job, nor does how he financially benefits from the current administration.
Owner response
Thank you for taking the time to leave a review. We are sorry to hear about your experience. We take concerns like this seriously, and your feedback is being reviewed internally. We would appreciate the opportunity to speak with you directly. Please contact our office directly at (518) 452-1800 and ask for Client Relations. <br><br>We aim to maintain a professional, respectful environment for all clients.
The easiest way to weed out potential representation is when you catch them in a lie. They hounded me, calling and e-mailing, without any consideration that perhaps someone selected another, modern firm for their matter.
Owner response
We’re sorry you had this experience. Our firm strives to communicate professionally and in good faith, and we do not misrepresent our services or intentions. If any outreach felt unwelcome, that was not our intent, and we wish you the best moving forward.
Recently I sought the assistance of the Towne Law Firm in the execution of a legal matter. The professional guidance I received was outstanding and was given with the utmost courtesy. The matter was advanced seamlessly and concluded in a very satisfactory manner. Based on this experience I recommend the services of the Towne Law Firm.
Owner response
Thank you, Carol, for taking the time to share your experience. We are glad to hear that you felt well supported throughout the process and that your matter was handled smoothly and successfully. We truly appreciate your kind words and your recommendation.
Amazing service and knowledge. Shalini's attention to details, schedules and critical gating points helped us close this deal. There were plenty of tricky points along the way and it closed with a positive experience for all.
Owner response
Thank you for sharing this feedback. We are glad to hear Shalini’s guidance and attention to detail supported a smooth closing. We appreciate you taking the time to leave a review and are here if you ever need anything further.
We had the pleasure to work with attorney Shalini Natesan and her paralegal Diane Dishon for a house closing and advanced directives for an aging family member. We could not be happier with the service we received: professional, knowledgeable, responsive and friendly. I would highly recommend Shalini and Diane - Thank you for your great client service.
Owner response
Thank you for your kind words. We are glad Shalini and Diane were able to support you. We appreciate you taking the time to share this feedback. Please reach out anytime.
My experience with Mr Goldman was an outstanding one. He was always ready to take my calls and had answers to my questions. What I loved the most was how well detailed Mr Goldman was with information and documentation. Am really happy with my experience and I 100% recommend. Thank you for this awesome experience.
Owner response
Thank you so much for your kind words! We're thrilled to hear that Mr. Goldman was able to provide such a positive experience for you. His attention to detail and dedication to client satisfaction are truly appreciated. We're grateful for your recommendation and look forward to assisting you again in the future!
The Towne Law Firm is an outstanding practice. The attorneys demonstrate sincere care for their clients and offer unparalleled stewardship through life’s toughest challenges. I would not want anyone else by my side!
Owner response
Thank you, Amanda! We’re grateful for your kind words and so glad we could be there for you during a challenging time. Your trust means everything to us.
On behalf of the Dwyer family, we would like to thank the Diane Dishon and Shalini (Shali) Nateson for their patience, compassion and kindness to us while we were selling our late mothers house. They made a very difficult time easier for us. Diane and Shali were very accessible with emails and phone calls and always kept my family I up to date as the sale progressed. They made sure I had all the documents that would be needed to sell our mothers house.
We highly recommend this law firm for your needs.
Nora Dwyer
Owner response
Thank you, Nora, for your heartfelt review. We're so glad Diane and Shali could provide the support and guidance your family needed during such a difficult time. Your recommendation means a lot to us, and we're here if you need anything in the future.
Simply amazing service with Immigration issues! Doug Goldman and Towne Law Firm provide excellent service including great communication. And most importantly, positive results. Highly recommend.
Owner response
Thank you for your kind words! We're thrilled to hear you had a positive experience with Doug Goldman and our team. Your recommendation means a lot to us, and we're here if you need anything else!
I want to thank the Towne Law Firm for assisting me with my issues I had. I have used them 3 times in the last 3 years. Shalini Natesan was terrific during all 3 of these cases. One being a property dispute, another for title/deed corrections, and the last one in December 2024 was for the sale of commercial property. This was over the Christmas and New Year break. Most were on vacation, (including Shalini) I was trying to close on or before December 31st. She worked countless hours handling all the forms needed to make this happen. There were man documents the title company kept requesting, and/or changing. After about 8 straight days, nights and weekends included, the sale went through. I cannot thank her enough, to include the other ladies who assisted on the previous 1st 2 times...Diane, Lynn and Darla. The price was very reasonable, and I would recommend this Law Firm to anyone.
Thank you so much.
Scott Fisher
Owner response
Thank you for your kind review, Scott! We're grateful for the opportunity to assist you with your cases, and we're thrilled to hear that Shalini, Diane, Lynn, and Darla provided the support you needed. Your recommendation means a lot to us, and we look forward to working with you again!<br><br>Best regards,<br>The Towne Law Firm Team
Started a case with theses guys about a year ago and only maybe 3 returns call in about a year. A few emails but no new news.
No return emails. No updates just left in the dark. Really Sucks
I debated leaving a review but it's time I did.
Douglas said wildly inappropriate things about his political beliefs during our meetings and right before my final interview, making me extremely uncomfortable. His opinions on a former president have absolutely nothing to do with his job, nor does how he financially benefits from the current administration.
The easiest way to weed out potential representation is when you catch them in a lie. They hounded me, calling and e-mailing, without any consideration that perhaps someone selected another, modern firm for their matter.