Andy Gomez★★★★★Jun 6, 2026 (55 days ago)
Experience has been great
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The Ward Law Group, PLLC
New York Personal Injury Lawyer — 347 Client Reviews Analyzed
4.9(347 reviews)The Ward Law Group, PLLC is a Personal Injury law firm in New York, NY, located at 535 5th Ave Suite 910 and reachable at +1646-956-2797. Clients have rated the firm 4.9 out of 5 across 347 public Google reviews, 176 of which include written feedback. The most recent written review is from Andy Gomez on Jun 6, 2026 (55 days ago).
Owner engagement: The Ward Law Group, PLLC replies on 66% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
347 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Ward Law Group, PLLC is a personal injury law firm serving clients in New York, New York, located at 535 5th Ave Suite 910 10017.
Review evidence: Clients have left 347 public Google reviews averaging 4.9 out of 5, 176 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other New York, New York firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 37 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Ward Law Group, PLLC at (646) 956-2797 or visit 855dolor55.com for a free case review.
347 public reviews and 176 written reviews.
Most recent written review from Andy Gomez: Jun 6, 2026 (55 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 66% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Andy Gomez: Jun 6, 2026 (55 days ago)
Mentioned in 64 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 46 reviews, with an average 4.5-star rating when clients talk about this theme.
Mentioned in 41 reviews, with an average 4.7-star rating when clients talk about this theme.
46 reviews touch this theme, including 7 clearly negative mentions and 0 mixed mentions.
64 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Jun 6, 2026 (55 days ago). Compare that recency with the other firms you are considering.
Experience has been great
My name is Carlos Familia and I am very disappointed with my experience with this law firm. The insurance company has already paid the settlement, and although I have received two partial disbursements, I am still waiting for the remaining funds after more than 6 months. Each time I ask for an update, I am told they are waiting for a response from a supervisor, but no clear explanation or timeline has been provided. At this point, it feels like the case is being unnecessarily delayed even though the funds appear to already be in their possession. This entire process has been stressful and frustrating. I understand that legal and administrative matters can take time, but better communication, transparency, and a clear explanation of the delay would have made a big difference. Based on my experience, I cannot recommend their services.
Very good service. And excellent treatment 🙏
535 5th Ave Suite 910, New York, NY 10017
| Date | Location | Severity | Distance | Details |
|---|---|---|---|---|
| Feb 10, 2026 | AVENUE OF THE AMERICAS & W 23 ST Two-Vehicle Crash·2 vehicles | Minor Injury 1 injured | 1.08 mi | View → |
| Feb 10, 2026 | E 18 ST & PARK AVE S Single-Vehicle Crash·1 vehicle | Minor Injury 1 injured | 1.31 mi | View → |
| Feb 10, 2026 | E 74 ST & YORK AVE Single-Vehicle Crash·1 vehicle | Minor Injury 1 injured | 1.67 mi | View → |
| Feb 9, 2026 | W 57 ST & 5 AVE Two-Vehicle Crash·2 vehicles | Serious 4 injured | 0.63 mi | View → |
| Feb 9, 2026 | LEXINGTON AVE & E 48 ST Single-Vehicle Crash·1 vehicle | Minor Injury 1 injured | 0.32 mi | View → |
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Andy Gomez: Jun 10, 2026 (51 days ago)
Written Reviews
2
Average Rating
3.00
Reviews (30d)
0
Reviews (90d)
2
Older Archive
2
Assigned Tags (3)
Showing 2 of 2 written reviews.
1 star
1
2 star
0
3 star
0
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0
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1
Reviews older than 30 days are kept available in pages of 12.
Andy Gomez
Personal Injury
Unknown
Experience has been great
carlos david
Personal Injury
Unknown
My name is Carlos Familia and I am very disappointed with my experience with this law firm. The insurance company has already paid the settlement, and although I have received two partial disbursements, I am still waiting for the remaining funds after more than 6 months. Each time I ask for an update, I am told they are waiting for a response from a supervisor, but no clear explanation or timeline has been provided. At this point, it feels like the case is being unnecessarily delayed even though the funds appear to already be in their possession. This entire process has been stressful and frustrating. I understand that legal and administrative matters can take time, but better communication, transparency, and a clear explanation of the delay would have made a big difference. Based on my experience, I cannot recommend their services.
2 other offices for this firm
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