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The Werner Law Firm Pasadena Ca review signals at a glance

CrashStory aggregates public review patterns for The Werner Law Firm Pasadena Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.

Average Rating

4.8

Total Reviews

PI Reviews

Text Reviews

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What to check before you hire The Werner Law Firm Pasadena Ca

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Review Snapshot

4.8

17 public reviews and 16 written reviews.

Recent Activity

Most recent written review from Elisabeth Stapleton: Jun 16, 2025 (458 days ago)

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Response Behavior

Replies on 94% of reviews

81% of the visible replies look at least somewhat personalized instead of fully templated.

The Werner Law Firm Pasadena Ca client reviews

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All16 reviews

4.8

Most recent written review from Elisabeth Stapleton: Jun 16, 2025 (458 days ago)

Written Reviews

Average Rating

4.75

Reviews (30d)

Reviews (90d)

Older Archive

Assigned Tags (3)

Showing 16 of 16 written reviews.

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Older Written Reviews

Reviews older than 30 days are kept available in pages of 12.

16 reviews

Elisabeth StapletonLocal Guide

Reviewed Jun 16, 2025 (458 days ago)View on Google

Case Type Unspecified

Unknown

I received a return call in a timely manner to discuss my issue and was informed of various aspects of my case in a way that was very understandable to me as a non-attorney. The attorney also did not sound demeaning, rather, was very patient, pleasant, and helpful.

Owner response

Hi Elisabeth! Thank you so much for taking the time to share your experience. We’re so glad to hear that you felt supported and clearly informed throughout your conversation. Our team always strives to ensure that every client feels respected and confident in understanding their case, and your kind words mean a lot to us. If there's anything more we can do for you, please don’t hesitate to reach out. We’re always here to help!

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Brian Prado

Reviewed Apr 29, 2024 (871 days ago)View on Google

Case Type Unspecified

Unknown

Staff was friendly and they worked with us extremely well. They were patient with us as well and overall good experience. I would recommend

Owner response

Hi, Brian! Thank you so much for taking the time to share your experience with us, your recommendation means a lot! We're thrilled that you had a positive experience with our firm and we're glad to have been able to assist with your case. If you ever need further assistance, please don't hesitate to reach out. We're here for you!

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Omar Pena

Reviewed Mar 20, 2024 (911 days ago)View on Google

Case Type Unspecified

Unknown

The process was easy and quick. The whole staff was friendly and very accessible whenever we had a question. We are very happy with the whole process. We would definitely recommend to anyone looking to set up a will or trust.

Owner response

Hi, Omar. Thank you so much for sharing your experience with us! We're delighted that you found the process easy and quick and that our staff was friendly and accessible. Your recommendation means a lot to us! If you or anyone you know needs assistance with wills or trusts in the future, please don't hesitate to reach out. We're here to help!

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Samantha BessegaLocal Guide

Reviewed Jan 15, 2024 (976 days ago)View on Google

Case Type Unspecified

Unknown

The process was very easy and the staff is very helpful, flat fee so no hidden fees later. Everyone should have a living will and a trust is not a bad idea either. You’re never too young to do it.

Owner response

Thank you for your positive review, Samantha! We're glad to hear that you found the process easy and our staff helpful. We believe that having a will or trust is important for everyone, regardless of age. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us at (626) 795-7899.

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Janet Liu

Reviewed Apr 17, 2023 (1249 days ago)View on Google

Case Type Unspecified

Unknown

Friend of mine recommended this law firm for setting up our living trust. They are so straightforward and very fast. No time was wasted.

Owner response

Thanks Janet, appreciate the nice review, we were happy to help! If you ever need anything else or have any questions down the road, just let us know.

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Adrian Backer

Reviewed Dec 2, 2022 (1385 days ago)View on Google

Case Type Unspecified

Unknown

Great job. Very professional and expeditious.

Owner response

Thank you Adrian, we appreciate your feedback.

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Sonia Bravo

Reviewed May 5, 2022 (1596 days ago)View on Google

Case Type Unspecified

Unknown

PLEASE PLEASE PLEASE save your FAMILY the grief this lawyer will not help your family once youve passed. I am a beificery on my father's trust and they will not help me or give me any copy of his trust. I been calling for a month and they will not return my call. Give your money to someone who has empathy for your family members

Owner response

Dear Sonia,<br>We are sorry for your loss, and that there is a disagreement among your family members. As advised, our firm does not represent the successor trustee of the trust. You will need to contact them for additional information. We wish you nothing but the best moving forward.

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Marsha MaciasLocal Guide

Reviewed Mar 29, 2022 (1633 days ago)View on Google

Case Type Unspecified

Unknown

I had made an inquiry by phone to Werner Law Firm about our grant deed. Although my question did not directly relate to our living trust which includes our deed WLF got back with us within 24 hours via phone and provided a very useful file via email . The agent's timely response dovetailed with our particular needs and resulted in an excellent outcome.

Owner response

Thank you Marsha, glad we were able to help!

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Dennis Saudi

Reviewed Jul 1, 2021 (1904 days ago)View on Google

Case Type Unspecified

Unknown

Had a positive experience with Werner Law Firm. Sarahi Mejia and Melissa Galvan were very professional and informative.

Owner response

Thank you Dennis, Sarahi and Melissa appreciate the compliment! We were happy to help. If you ever have any questions, please feel free!

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Domenic Drago

Reviewed Jun 10, 2021 (1925 days ago)View on Google

Case Type Unspecified

Unknown

Extremely satisfied from point of first contact through the entire process of updating our Family Living Trust. Sarahi and Melissa kept me well informed and updated at all times leaving me with peace of mind knowing that everything was being processed satisfactorily. Thank you all so much!

Owner response

Thanks Domenic, we are glad that we were able to help! If you ever have any questions, please feel free!

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Julie Shin Heflin

Reviewed Feb 3, 2021 (2052 days ago)View on Google

Case Type Unspecified

Unknown

I am blessed to have found someone like Troy who has been so helpful during this difficult time of loss. He has been kind and generous with sympathy, which makes this whole painful process bringing to a closure with some peace.

Owner response

Thank you for the kind words Julie, we are happy to help. If you ever have any other questions, please feel free to contact us.

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Molly Ball

Reviewed May 19, 2020 (2312 days ago)View on Google

Case Type Unspecified

Unknown

The firm was friendly with any questions, very timely and thorough. We’re happy and would recommend to family and friends.

Owner response

Thanks Molly! We appreciate the kind words, it was a pleasure assisting you!

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The Werner Law Firm Pasadena Ca review signals at a glance

What to check before you hire The Werner Law Firm Pasadena Ca

The Werner Law Firm Pasadena Ca client reviews

Older Written Reviews

Communication and updates

Clear next steps

Patience through a long case

Ask about communication and updates

Ask about care for the whole situation

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