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Review Intelligence
Thomas Coon Newton Frost Vancouver Wa review signals at a glance
CrashStory aggregates public review patterns for Thomas Coon Newton Frost Vancouver Wa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
50
PI Reviews
37
Text Reviews
50
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Review Snapshot
4.9
171 public reviews and 50 written reviews.
Recent Activity
Most recent written review from Jake Harris: Mar 5, 2026 (148 days ago)
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Response Behavior
Replies on 10% of reviews
53% of the visible replies look at least somewhat personalized instead of fully templated.
Thomas Coon Newton Frost Vancouver Wa client reviews
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All50 reviews
4.8
Most recent written review from Jake Harris: Mar 5, 2026 (148 days ago)
Written Reviews
37
Average Rating
4.78
Reviews (30d)
0
Reviews (90d)
0
Older Archive
37
Assigned Tags (92)
Showing 37 of 50 written reviews.
1 star
1
2 star
1
3 star
0
4 star
1
5 star
34
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I was very impressed by how the entire process was handled, start to finish. I was injured cycling, and this team knows about cycling, cares about making it better in the city, and will fight for you. I'm extremely grateful to have had them on my side through this journey.
Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Cynthia F. Newton and her team flawlessly managd my personal injury case. I was struck by a truck while riding my bicycle, resulting in multiple injuries including loss of a leg. The incident really impacted my wife as well. Cynthia and her team were both professional and compassionate, handling everything including the complexities of medical billing so that my wife and I could focus on my recovery. I do not believe that we could have received the quality and caring service from any other firm.
Owner response
Steve, thank you for your kind words. They mean a great deal to us because we aspire to help at the highest possible level. It’s been our privilege and pleasure to work with you and your family during this challenging chapter of your lives. You truly have inspired us! - Cynthia
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
My experience with this firm was not good. Almost 4 long years of mishaps, mistakes, negligence, and all the other ugly adjectives. To be denied my second hearing by the same judge that was in full favor of my disabilities and who approved me the first hearing before the SSA appeals council intimidated her, questioned her credibility? Tell me? The Senator was involved. For what? What good did it do?! Idk what the malfunction is/was, but I'm so ill! Then being told I'm going to have to wait a year to go to federal court! I've spoken with another firm and they're able to go to federal court immediately and are also extremely confused by what is going on with my case. I'll finish this with remembering the day I came into the office and was filling out paperwork in the glass conference room and some old white man that clearly worked there wanted the room and questioned whether I was even a paying client, and why I was in the room in the first place. The worst thing was that when I turned in my paperwork I apologized! The receptionist was clearly embarrassed by his stupidity, and thinking I didn't overhear. I should have fired you then! I would not recommend this law firm to anyone after what I have discovered and after the things I endured.
Chris Thomas and staff worked tirelessly to represent me. The settlement was substantially larger than we initially discussed. The staff is incredible and they not only care for their clients, they make you feel seen and heard. Absolutely the best.
Truly could not have been more fortunate to work with Cynthia Newton and her team including Rose, Amber, Dalia, and others. They were there every step of the way through three years worth of medical battles after being rear-ended. Their endless support allowed me to focus on my medical as they took care of anything and everything else on the legal side. They went above and beyond helping me within my case but also outside my case making sure I was okay. They made me be able to move on with my life despite my life-long injuries I endured. I would not have been able to start this new chapter without these amazing women! I hope no one else ever endures a life-altering accident, but sadly these happen every day. The best thing you can do for yourself is find a team who can support you through this hard chapter and I was beyond lucky working with a team like them. Do yourself a favor and work with an attorney as strong, kind, and caring as Cynthia Newton and her team.
Owner response
On behalf of the whole team, thank you! It has been our privilege to represent you and a pleasure to work with you. - Cynthia
This firm went above & beyond to make sure my credit health was preserved after my husband was cycling to work and was hit by an uninsured driver. He spent over a week in ICU. Ms. Newton and her team were our advocates in dealing with our insurance company and the hospital. I highly recommend this law firm for personal injury cases.
Owner response
Thank you! We were so happy for the opportunity to work with you and glad to help. - Cynthia
Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I was very fortunate to deal with Scott Sell and his staff. From the start, I was blessed to have an attorney that has the knowledge, experience and understanding in what it takes to represent a client. I would recommend him to anyone. I feel like he represented me as if I was the only client he had. That is hard to find in these times. Thank you Scott, and God Bless you and your staff. PR
Choosing Right Firm (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
I feel truly privileged to have received the care and expertise of Chris Thomas, paralegal Amber, and their entire team. They guided me through the process—which, compared to my injury, was smooth and virtually painless—and ultimately secured a highly compensatory and fair settlement in my case. If I could rate them on a scale from 1 to 5, I would give them a 5+. Thoughtful, professional, and excellent in both communication and expertise. I highly recommend their services..
Owner response
Thank you, Candace, for the opportunity to assist with your case and for the thoughtful feedback. Take care.
Communication (positive)Process Length (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Highly recommend TCNF. The team was excellent at communicating and sensitive to my situation. It was a relief to feel I could rely on them for the logistical/financial portion of my PI case. Appreciate them and the work they do!
Communication (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
No one can understand the relief a person feels when a judge finds in their favor. It is life-altering in that moment. However, another life altering decision was handing over everything I thought I could do at home, to Scott Sell and Susan Park. Scott is great at being truthful and propping you up when you think the wait is too long or they’ll never get to my case. He’s great at keeping you informed of case updates.
Susan, a Federal Court Specialist and Paralegal, was my rock through this 3+ year process. She kept me informed of what kind of time table we’re working on. She answered all of my questions. I can’t thank her enough for being available to text, email, or call anytime during the day and getting back with me the same day.
Scott, Susan, and all of those working on cases behind the scenes, I can’t thank you enough.
The people I know from this firm are awesome all around, and I’m so thankful for them everyday
Owner response
Thanks for the kind words. I love hearing praise for my staff. I'm so grateful that people like Susan are part of my team.<br><br>-Scott
Communication (positive)Process Length (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I was very impressed by how the entire process was handled, start to finish. I was injured cycling, and this team knows about cycling, cares about making it better in the city, and will fight for you. I'm extremely grateful to have had them on my side through this journey.
Cynthia F. Newton and her team flawlessly managd my personal injury case. I was struck by a truck while riding my bicycle, resulting in multiple injuries including loss of a leg. The incident really impacted my wife as well. Cynthia and her team were both professional and compassionate, handling everything including the complexities of medical billing so that my wife and I could focus on my recovery. I do not believe that we could have received the quality and caring service from any other firm.
Erin Daniels and Scott Sell were a godsend. They truly care about their clients. They took the time to really walk me through the difficult process of applying for disability and took the reins on navigating that so I could focus on my health. I am very grateful to have been one of their clients and wholeheartedly recommend them to anyone applying for SSDI.