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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Townsend Allala Coulter Kludt PLLC El Paso Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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75 public reviews and 45 written reviews.
Most recent written review from Clare Gibson: Feb 10, 2026 (177 days ago)
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Replies on 13% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Clare Gibson: Feb 10, 2026 (177 days ago)
Written Reviews
45
Average Rating
4.71
Reviews (30d)
0
Reviews (90d)
0
Older Archive
45
Assigned Tags (3)
Showing 45 of 45 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Very helpful when navigating a probate issue from out of state.
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Jessica Kludt is hands down the best elder law attorney in the southwest. Thoughtful, efficient, and well worth the price for peace of mind.
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Townsend Allala, Coulter & Kludt are handling an application for Medicaid benefits for a family member. The Senior Medicaid Paralegal, Noemi Rodriquez, is professional, knowledgable, quick to respond to question and very personable. I don't know how we would find our way through the application without her help and guidance. Great job!
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Unknown
In 2021 Townsend Allala, Coulter & Kludt drafted and solidified necessary documents for my parents. I found them to be extremely kind, professional and detail oriented. Since then, they have always been available for additional questions and planning in a timely manner. I am so pleased my family partnered with this PLLC. I highly recommend this law firm.
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I chose Townsend Allala, Coulter & Kludt off the internet to avoid having to drive downtown. Very good decision. They took care of my legal and probate issues in professional manner, keeping me routinely informed, and made the whole process as easy as one could hope for. I highly recommend this law firm.
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Highly recommended firm. Staff is very proficient from the initial phone call, through the duration of consultation. Make you feel comfortable in a trusted environment. Their significant knowledge and experience are key factors.
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Very. Very expensive for Two living trust cost 6000.00 plus 2,000.00 In case they need more funds, I can’t afforded. Stephanie is very kind and sweet person and also all her stuff, the office is clean and comfortable. I only give her three stars for the prices that they provide me.
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Unknown
Jessica at Townsend, Allala, Coulter & Kludt was extremely helpful and knowledgeable. She walked me through and explained every step and process and was genuinely concerned about my best interests and concerns. She really gave me the best options! I am thankful for her assistance.
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I was disappointed with my experience and felt my concerns were not prioritized. I was assured this would be a straightforward case requiring only time, but the costs escalated far beyond what I expected for something so simple. When I voiced my frustrations to Jen about feeling overcharged, she initially seemed open to addressing my concerns, but I never received any follow-up. They did win the case, however Based on this experience, I cannot recommend this company.
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Very thorough and professional firm. Tess Johnson (legal assistant) was amazing- just a phenom! Extremely responsive, communicated very well and made sure the case was moving forward.
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Thank you ladies for helping myself and my extended family avoid costly mistakes and educating us on preventive measures like the lady bird deed. Thank you Jessica and Jennifer! I will keep recommending you to all my family and friends.
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Extremely professional and courteous staff. They epitomize "Elder Law."
Most recent written review from Clare Gibson: Feb 10, 2026 (177 days ago)
Mentioned in 30 reviews, with an average 4.7-star rating when clients talk about this theme.
Mentioned in 17 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 4.4-star rating when clients talk about this theme.
30 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
11 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
35 reviews currently have no visible owner response, so the written feedback matters more than response style.
Very helpful when navigating a probate issue from out of state.
Jessica Kludt is hands down the best elder law attorney in the southwest. Thoughtful, efficient, and well worth the price for peace of mind.
Townsend Allala, Coulter & Kludt are handling an application for Medicaid benefits for a family member. The Senior Medicaid Paralegal, Noemi Rodriquez, is professional, knowledgable, quick to respond to question and very personable. I don't know how we would find our way through the application without her help and guidance. Great job!