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Review Intelligence
Trademark Lawyer Law Firm PLLC Ann Arbor Mi review signals at a glance
CrashStory aggregates public review patterns for Trademark Lawyer Law Firm PLLC Ann Arbor Mi so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
48
PI Reviews
28
Text Reviews
48
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Review Snapshot
5.0
141 public reviews and 48 written reviews.
Recent Activity
Most recent written review from Margarita Eberline: Jan 15, 2026 (203 days ago)
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Response Behavior
Replies on 34% of reviews
52% of the visible replies look at least somewhat personalized instead of fully templated.
Trademark Lawyer Law Firm PLLC Ann Arbor Mi client reviews
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All48 reviews
5.0
Most recent written review from Margarita Eberline: Jan 15, 2026 (203 days ago)
Written Reviews
48
Average Rating
4.96
Reviews (30d)
0
Reviews (90d)
0
Older Archive
48
Assigned Tags (3)
Showing 48 of 48 written reviews.
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5 star
47
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
If you need help protecting your brand, J.J. Lee at Trademark Lawyer Law Firm is the guy to call. He’s been doing this for over 15 years and has helped register more than 7,000 trademarks—so yeah, he knows his stuff. What I love most is how upfront and honest he is. If something’s not worth it, he’ll tell you, and he’s great at breaking down your options so you know exactly what’s going on.
We had J.J. on the Care Sandwich Podcast, and you can tell he’s passionate about helping people protect what they’ve built. Thanks, J.J., for being awesome at what you do!
Owner response
Thank you so much, Margarita!<br><br>It was a pleasure being on the Care Sandwich Podcast, and I really enjoyed the conversation. Thanks again for having me and for the support.<br><br>— J.J.
I used Trademark Lawyer Firm to handle a trademark while creating an Amazon store for my company. JJ and his team thoroughly understood the task at hand, were prompt and courteous in their communication, and ultimately got the job done very well. I can't recommend enough!
Owner response
Thanks so much, Mike! That means a lot coming from you. I really appreciate the trust you put in us while you were building the Amazon store — it was awesome seeing it all come together. You’ve got a great brand, and I’m glad we could help protect it.<br><br>— J.J.
I highly recommend J.J. Lee attorney and his staff. When I started my business 14 years ago I searched for a lawyer to help me secure the trademark. I found J.J Lee by calling different law firms and found J.J. to be the most responsive, friendly and helpful. Throughout the years J.J.'s firm has provided me with info to keep the trademark in place and now with the sale of my business J.J. is facilitating the transfer of the trademark to the new buyers. J.J. is knowledgeable when it comes to trademarks and will help you navigate an important part of your business. Look no further.
Owner response
Thank you so much, Sheri, for your thoughtful and generous words! It has truly been an honor to serve you over the years—from securing your trademark when you first started your business, to helping you maintain it, and now assisting with the transfer as you enter this next exciting chapter.<br><br>Congratulations on the sale of your business, and thank you for allowing us to be a part of your journey.<br><br>We wish you all the best in what comes next, and we’re always here if you ever need us again.<br><br>—J.J. Lee & Team
I'm really confused as to how this firm as so many stellar reviews. I booked an appointment directly on their website and paid a $25 consultation fee. I received booking confirmation and reminders, and when I showed up to the call, no one came.
I sent emails twice during the call to try and find out where the consulting attorney was, and no one answered. I sent another email afterward expressing deep concern that this felt potentially below board, and again, no response. In that email, I also mentioned that if no one replied to confirm they were refunding my payment, I would file a dispute.
Trying to give them the benefit of the doubt one last time, I called! When the woman answered the phone I asked, "is this the Ann Arbor firm location?," to which she replied, "are you trying to reach the Trademark Lawyer Firm?" I said yes, and she said, "then yes, you've reached the right place, and we do have an office in Ann Arbor." I'm guessing this was NOT the Ann Arbor firm, but rather just a call center.
Alas, no one was available to take my concern, and she stated someone would need to get back with me. At this point, I said I'd just go ahead and report the charge as I've spent far too much time on this, and I'm not waiting around for a call that probably will never come (based on the absolutely abysmal email communication... or should I say: LACK of communication).
The most shocking part is... this is a law firm?! Arguably one of the most professional, reputable types of businesses that exist?
They might do good work (if they even exist?! I'm seriously questioning it at this point!) based on all of the reviews but... at the very least, I do not **I repeat DO NOT** recommend booking a Calendly consultation and paying the fee unless you enjoy wasting money and time!
**UPDATED**
Erin from the firm contacted me to say it was a horrible series of events that led to everything that happened. She refunded my payment and offered a complimentary consult to make up for what happened (which... given the situation, I politely declined, but I appreciated the offer). I've updated the review from 1 to 3 stars to reflect this – I'd still be wary to pay to book a consult with this firm, but I do genuinely believe it was mostly crappy circumstances.
Owner response
Adriane,<br><br>Thank you for taking the time to share your experience, and please accept our sincerest apologies for the frustration and inconvenience you’ve encountered. We completely understand how upsetting it must have been to prepare for a scheduled consultation only to be met with silence — that is absolutely not the standard of service we strive to uphold.<br><br>I attempted to reach you by phone within an hour of receiving your message this morning; unfortunately, your voicemail isn’t set up, so I was unable to leave a message.<br><br>While technical or scheduling errors can occasionally occur, the lack of follow-up and delay in response you experienced is inexcusable. Once we realized that your emails had been caught in our spam filters, we immediately processed a full refund of your $25 consultation fee. <br><br>That said, this situation falls far short of the professionalism we expect from ourselves and our systems.<br><br>To clarify, while we do utilize a virtual receptionist service to help efficiently route calls, we are a fully operational law firm with a real team and physical office presence. Still, your perception and experience matter deeply, and it’s clear we failed to meet expectations in this instance.<br><br>We also extended an offer to reschedule your consultation, for free — the link was included in my last email. If you choose not to move forward, we completely understand and respect your decision.<br><br>We truly appreciate you holding us accountable and hope there may be an opportunity in the future to restore your trust.<br><br>Sincerely, <br><br><br>Erin
I have completed two projects with Trademark Lawyer Law Firm. They are very professional and do superior work. I am looking forward to working with them again or other trademark projects.
Owner response
Thank you, Curtis! It’s been a pleasure working with you on both projects. We truly appreciate your trust in us and look forward to partnering with you again on future trademark work!<br><br>— The Trademark Lawyer Law Firm Team
Trademark Lawyer Law Firm provides exceptional service. They were instrumental in helping with a renewal for our company trademark and we couldn't be more delighted. This team is smart, dedicated, and professional. They also offer consistent expert communication for a reasonable cost; which resulted in a successful intellectual property update in a timely manner. Thanks!
Owner response
Hi Stephen,<br><br>Thank you so much for your thoughtful review! We’re thrilled to hear that you had a great experience with our team. Helping with your trademark renewal and making the process smooth and successful is exactly what we strive for. Your kind words about our communication and professionalism mean a lot to us. We’re honored to be part of protecting your brand and look forward to supporting you in the future!
Great service from this customer focused legal firm, trademarking made easy!
Owner response
Thank you for giving us the opportunity to serve your company with many trademark registrations over many years. We look forward to seeing increased future success from you and your company!
I have been working with the firm for several years and they did few Trade marks for my company. Very professional and courteous. I will recommend them to any one who needs service for trade mark.
Owner response
Thank you Sanjiv! You're always a pleasure to work with and we value our relationship.
There is nobody better. You are wasting your time with anyone else if you do not use Trademark Lawyer Law Firm! I have about 6 Trademarks they have done and everyone of them was awesome experience. Even one that was challenged the firm went to bat and helped us through it all successfully.
They are the best and have the best people who will follow up with you and they are reliable for continuous work needing to be done for many years after receiving a successful trademark approval.
Owner response
Thank you for you stellar review, It was a pleasure to work with you. We look forward to working with you in the future.
Thanks so much for your service. Trademark Lawyer Law Firm made the process of trademarking much easier, transparent, and quicker that we were able to accomplish in the past in house. We won't hesitate to give you all a ring for any future needs. Thanks again!
Owner response
Thank you for you excellent review, we forward to working with you in the future.
If you need help protecting your brand, J.J. Lee at Trademark Lawyer Law Firm is the guy to call. He’s been doing this for over 15 years and has helped register more than 7,000 trademarks—so yeah, he knows his stuff. What I love most is how upfront and honest he is. If something’s not worth it, he’ll tell you, and he’s great at breaking down your options so you know exactly what’s going on.
We had J.J. on the Care Sandwich Podcast, and you can tell he’s passionate about helping people protect what they’ve built. Thanks, J.J., for being awesome at what you do!
I used Trademark Lawyer Firm to handle a trademark while creating an Amazon store for my company. JJ and his team thoroughly understood the task at hand, were prompt and courteous in their communication, and ultimately got the job done very well. I can't recommend enough!