Casey Tourtellotte★★★★★Mar 13, 2026 (91 days ago)
Very knowledgeable and helpful. I was able to come up with a plan for my situation and get it implemented
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Tully Rinckey PLLC
Rochester Personal Injury Lawyer — 118 Client Reviews Analyzed
4.7(118 reviews)Tully Rinckey PLLC is a Personal Injury law firm in Rochester, NY, located at 400 Linden Oaks #110 and reachable at +1585-492-4700. Clients have rated the firm 4.7 out of 5 across 118 public Google reviews, 36 of which include written feedback. The most recent written review is from Casey Tourtellotte on Mar 13, 2026 (91 days ago).
Owner engagement: Tully Rinckey PLLC replies on 26% of visible Google reviews, and roughly 87% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
Named attorneys at this firm: Tully Rinckey and Rick Brister are the attorneys most frequently named by clients in reviews of Tully Rinckey PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
118 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Tully Rinckey PLLC is a personal injury law firm serving clients in Rochester, New York, located at 400 Linden Oaks #110 14625.
Review evidence: Clients have left 118 public Google reviews averaging 4.7 out of 5, 36 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rochester, New York firms before you decide.
Quick signals: attorneys named most often in reviews are Tully Rinckey, Rick Brister; the Google Business profile for this firm is verified; 11 photos are public on Google; contact the firm to ask about consultation fees.
Contact Tully Rinckey PLLC at (585) 492-4700 or visit tullylegal.com for a free case review.
118 public reviews and 36 written reviews.
Most recent written review from Casey Tourtellotte: Mar 13, 2026 (91 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 26% of reviews
87% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Casey Tourtellotte: Mar 13, 2026 (91 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 13, 2026 (91 days ago). Compare that recency with the other firms you are considering.
Very knowledgeable and helpful. I was able to come up with a plan for my situation and get it implemented
They’ve got my back
Great service!
400 Linden Oaks #110, Rochester, NY 14625
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Casey Tourtellotte: May 8, 2026 (35 days ago)
Written Reviews
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Average Rating
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Showing 10 of 10 written reviews.
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Casey Tourtellotte
Personal Injury
Unknown
Very knowledgeable and helpful. I was able to come up with a plan for my situation and get it implemented
John Fulkerson
Personal Injury
Unknown
They’ve got my back
Heather Rozmierski
Personal Injury
Unknown
Great service!
Rachel LaGrave
Personal Injury
Unknown
I have been looking for a lawyer that would take on my case for so long I was about to give up, with a last effort I called Tully Rinckey's office and talked with someone and we made an appointment with a Lawyer. When talking to the lawyer and he said that they will take my case years of relief just lifted off me I am so excited to begin!!!
Joshua Davila
Personal Injury
Unknown
Great consultation I have faith that are a firm that can be trusted.
Sadaf Pearl
Personal Injury
Unknown
I had the opportunity to speak with Richard Brister over the phone, and I truly can’t say enough good things about the experience. From the moment we spoke, he was incredibly kind, respectful, and genuinely empathetic. He took the time to listen without rushing me and made me feel heard and understood. What I appreciated most was how clearly he explained everything—he spoke in a way that was easy to understand, without legal jargon or making me feel overwhelmed. It was a real conversation, not just a consultation, and I felt comfortable and reassured by the end of the call. You can tell he truly cares about people, not just cases. I hung up the phone feeling calm, supported, and confident. I’m very grateful for his time and professionalism and would highly recommend him to anyone looking for an attorney who is both knowledgeable and compassionate. “If you’re looking for a lawyer who treats you like a human being and not just a case, this is the law firm to call. “ Thank you so much
david stewart
Personal Injury
Unknown
Lawyers at Tully Rinckey are able to talk to me with a language that I can understand. They also keep me inform with the strategy that I can relate to. They also include me on the decision.
Jennifer Cardamone
Personal Injury
Unknown
Rick Brister was not only professional, empathetic, and incredibly knowledgeable - he truly saw me and my child as humans. I cannot thank him enough for being the calm to my rage.
Kristal Hernandez
Personal Injury
Unknown
Rick Brister was very helpful with my situation. I’m highly glad I was able to find someone.
Judy David
Personal Injury
Unknown
I am helping my cousin, he can’t hear, so I am helping as much as I can. Your people are a pleasure to work with!
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