CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Tully Rinckey PLLC Rochester Ny review signals at a glance
CrashStory aggregates public review patterns for Tully Rinckey PLLC Rochester Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
36
PI Reviews
31
Text Reviews
36
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What to check before you hire Tully Rinckey PLLC Rochester Ny
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Review Snapshot
4.7
118 public reviews and 36 written reviews.
Recent Activity
Most recent written review from Casey Tourtellotte: Mar 13, 2026 (124 days ago)
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Response Behavior
Replies on 26% of reviews
87% of the visible replies look at least somewhat personalized instead of fully templated.
Tully Rinckey PLLC Rochester Ny client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All36 reviews
4.8
Most recent written review from Casey Tourtellotte: Mar 13, 2026 (124 days ago)
Written Reviews
31
Average Rating
4.81
Reviews (30d)
0
Reviews (90d)
0
Older Archive
31
Assigned Tags (51)
Showing 31 of 36 written reviews.
1 star
1
2 star
0
3 star
0
4 star
2
5 star
28
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I have been looking for a lawyer that would take on my case for so long I was about to give up, with a last effort I called Tully Rinckey's office and talked with someone and we made an appointment with a Lawyer. When talking to the lawyer and he said that they will take my case years of relief just lifted off me I am so excited to begin!!!
Owner response
Thank you, Rachel! We're so glad to hear that you found the support you needed. We look forward to continuing to serve you.
Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I had the opportunity to speak with Richard Brister over the phone, and I truly can’t say enough good things about the experience. From the moment we spoke, he was incredibly kind, respectful, and genuinely empathetic. He took the time to listen without rushing me and made me feel heard and understood.
What I appreciated most was how clearly he explained everything—he spoke in a way that was easy to understand, without legal jargon or making me feel overwhelmed. It was a real conversation, not just a consultation, and I felt comfortable and reassured by the end of the call.
You can tell he truly cares about people, not just cases. I hung up the phone feeling calm, supported, and confident. I’m very grateful for his time and professionalism and would highly recommend him to anyone looking for an attorney who is both knowledgeable and compassionate.
“If you’re looking for a lawyer who treats you like a human being and not just a case, this is the law firm to call. “ Thank you so much
Lawyers at Tully Rinckey are able to talk to me with a language that I can understand. They also keep me inform with the strategy that I can relate to. They also include me on the decision.
Owner response
Thank you, David, for your kind words! We're glad to hear that our team communicates clearly and keeps you involved in the decision-making process. Your satisfaction is important to us.
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Rick Brister was not only professional, empathetic, and incredibly knowledgeable - he truly saw me and my child as humans. I cannot thank him enough for being the calm to my rage.
Owner response
Thank you, Jennifer, for your kind words. We're glad to hear that you felt seen and supported. Your feedback means a lot to us!
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience