Case Type Unspecified
Unknown
I’m not normally one for reviews being negative, but the attitude of Richard Ulrich while I was requesting documents on a previously signed contract was horrendous. I have never been in a law office of any kind where the partner without any knowledge of what we were requesting told the front desk to “get them out of here. Come on” keep in mind we were asking about a home survey… Regardless of anything horrible service from Richard and because of this go anywhere else
Owner response
Thank you for taking the time to share your feedback. We take all client and visitor concerns seriously and strive to ensure that every interaction with our office is handled professionally and respectfully.<br>That said, we do not believe this review accurately reflects the events or the manner in which the situation was addressed. Requests for documents can involve legal and procedural limitations, and our staff is instructed to manage those matters accordingly.<br>We regret that your experience did not meet your expectations and would welcome the opportunity to discuss your concerns directly. If you wish to do so, please contact our office so we can better understand and address the situation.<br>