I retained an attorney from UKG to represent me in my divorce and child custody proceedings, and I am deeply disappointed with the level of service I received. While communication was generally timely in terms of email responses, there was a noticeable lack of quality and attention to detail in note-taking and documentation. I frequently had to repeat information and resend documents that had already been provided. I also found myself proofreading nearly every piece of correspondence and returning it with grammatical and spelling corrections — all while continuing to incur legal fees. The process lasted approximately 18 months, and I am extremely unhappy with the outcome. I did not feel that my attorney strongly advocated for me or prioritized my child’s best interests. I would not describe her as a shark or someone who goes to bat for her client. Additionally, the firm increased its legal fees midway through the proceedings without prior notice, despite being aware that I had been laid off and was struggling to find new employment. I was also surprised to see charges for attorney parking fees, which I have never encountered before. The rates charged by this firm absolutely do not align with the quality of service provided. Unfortunately, I would not recommend this firm for divorce or child custody representation.
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