I called for a consultation and was told the case I have is outside their area of work which I understand. When I attempted to ask for a recommendation, the receptionist hung up on me.
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Request a free case review from USA Employment Lawyers - Jordan Richards, PLLC in Rockford, Illinois.
USA Employment Lawyers - Jordan Richards, PLLC
Rockford Personal Injury Lawyer — 9 Client Reviews Analyzed
4.7(9 reviews)USA Employment Lawyers - Jordan Richards, PLLC is a Personal Injury law firm in Rockford, IL, located at 7210 E State St and reachable at +1779-444-6585. Clients have rated the firm 4.7 out of 5 across 9 public Google reviews, 9 of which include written feedback. The most recent written review is from Dave French on May 8, 2026 (89 days ago).
Owner engagement: USA Employment Lawyers - Jordan Richards, PLLC replies on 44% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Employment Lawyers is the attorney most frequently named by clients in reviews of USA Employment Lawyers - Jordan Richards, PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
9 reviews
Years Experience
Practice Areas
Office Location
Consultation
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USA Employment Lawyers - Jordan Richards, PLLC is a personal injury law firm serving clients in Rockford, Illinois, located at 7210 E State St 61108.
Review evidence: Clients have left 9 public Google reviews averaging 4.7 out of 5, 9 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rockford, Illinois firms before you decide.
Quick signals: attorneys named most often in reviews are Employment Lawyers; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact USA Employment Lawyers - Jordan Richards, PLLC at (779) 444-6585 or visit usaemploymentlawyers.com for a free case review.
9 public reviews and 9 written reviews.
Most recent written review from Dave French: Feb 17, 2025 (534 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 44% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Dave French: Feb 17, 2025 (534 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 17, 2025 (534 days ago). Compare that recency with the other firms you are considering.
I called for a consultation and was told the case I have is outside their area of work which I understand. When I attempted to ask for a recommendation, the receptionist hung up on me.
USA Employment did an Amazing Job. They are definitely looking out for the best interest of the client. Thank you Mr.Richards
Very nice and friendly people. They respond quickly to emails and are always willing to help or answer any question you have.
7210 E State St, Rockford, IL 61108
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Dave French: Feb 17, 2025 (534 days ago)
Written Reviews
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Average Rating
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I called for a consultation and was told the case I have is outside their area of work which I understand. When I attempted to ask for a recommendation, the receptionist hung up on me.
Owner response
Thank you for providing this information. We take your feedback very seriously and are sorry that this happened to you. This is not how we operate our office and definitely not the type of experience we wish to offer potential clients. Please rest assured that we are looking into this matter to ensure it does not happen again.
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USA Employment did an Amazing Job. They are definitely looking out for the best interest of the client. Thank you Mr.Richards
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Very nice and friendly people. They respond quickly to emails and are always willing to help or answer any question you have.
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The staff and Mr. Richards are great! I HIGHLY recommend him. He keeps you updated about your case in a timely manner. He is very knowledgeable, direct, empathetic, and nice. He fought for me and my rights. I appreciate him a lot! Thank you for helping :)
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These guys did their job right, they didn’t pry, ask for too much, or over complicate the process. I had a claim against a previous employer (that I left on amiable terms mind you) and they kept it very straightforward and professional and went through the processes as efficiently as possible. Would not recommend anyone else, Mike was very personable and professional. As a long time service industry member I know we get the short end of the stick more often than not, and it was a nice feeling to have someone in our corner.
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Great customer service.great communication.best result!
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I highly recommend USA employment lawyers! I worked with Jordan for over a year. They kept me updated throughout the whole process. Very professional and responsive!
Owner response
Thank you for this kind review. Jordan and his dedicated team at USA Employment Lawyers work extra hard to meet the client's needs. We are delighted that you were pleased with your experience!
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I'm sooo happy i called Jordan and his team at USA Employment Lawyers there are AWESOME! Quick response and very reliable since the day i got laid off with no pay for weeks Jordan and his team carefully listen and helped me win a big payday from my previous awful employer who was trying to keep all my hard work and not pay me thanks again Jordan i know who i can call if i ever need help again
Owner response
Thank you Janisa for taking the time to share your experience. Jordan, and the rest of the at USA Employment Lawyers, take great pride in the work we produce for our clients. We are very happy to hear how thrilled you were with the outcome of your case!
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Where to begin? USA Employment Lawyers has been completely fabulous, to put it simply. Mike Miller and his team really went above and beyond while working on my case. Not only was Mr. Miller and his office always easy to reach, but he went above and beyond to explain everything to me during each step throughout the process. If you truly want to feel involved in the process and understand what’s going on, choose them. You will not regret it!!!!
Owner response
Thank you for your kind words, and for taking the time to share your positive experience with our firm. As you may know, we put our all into representing our clients. It is always good to know that our hard work is appreciated!
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Last review 530d ago
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