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Review Intelligence
Usten Law P.C. Queens Ny review signals at a glance
CrashStory aggregates public review patterns for Usten Law P.C. Queens Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
40
PI Reviews
36
Text Reviews
40
Most common themes
patientunderstanding
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What to check before you hire Usten Law P.C. Queens Ny
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Review Snapshot
4.8
55 public reviews and 40 written reviews.
Recent Activity
Most recent written review from Daniel Mckel: Feb 18, 2026 (150 days ago)
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Response Behavior
Replies on 69% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Usten Law P.C. Queens Ny client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All40 reviews
4.9
Most recent written review from Daniel Mckel: Feb 18, 2026 (150 days ago)
Written Reviews
36
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
0
Older Archive
36
Assigned Tags (71)
Showing 36 of 40 written reviews.
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36
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
This attorney picked up an auto accident when bigger practices refused to represent , fought and did what other prior attorneys told me was impossible , highly recommend don’t waste your time anywhere else .
Owner response
Thank you, was our pleasure assisting you
Lowball Pressure (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I had an amazing experience with Usten Law Firm! They are professional, knowledgeable, and truly care about their clients. The entire team works tirelessly and is always available to answer questions. I highly recommend them to anyone in need of legal help!
Owner response
Thank you Karina!<br>it was a pleasure having you as our client. <br>Best regards,<br>Usten Law
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:usten law firm
I had an excellent experience working with Usten law. From the very beginning, they were professional, compassionate, and attentive to my situation after my accident. They explained every step of the process clearly and always kept me updated on my case. What stood out most was how much they truly cared — I never felt like “just another client.” Their dedication and hard work helped me get the settlement I deserved, and I couldn’t be more grateful. I highly recommend them to anyone in need of a trustworthy and skilled accident lawyer!
Owner response
Thank you, Rida! We truly value your trust and it was our pleasure to assist you.
Triumph Against All Odds with Vitaliy Usten at Usten Law Firm
In the face of a frozen legal system due to Covid-19 and lowball offers from the insurance company, Vitaliy Usten's unwavering dedication and tenacity shone through. Despite six long years of challenges, his skill and passion prevailed in court, securing a 100% no-fault victory for me. Vitaliy is more than a lawyer; he is a warrior for justice. If you seek a legal champion who will fight for you relentlessly, look no further than Vitaliy Usten at Usten Law Firm. Thank you, Vitaliy, for turning adversity into triumph.
Owner response
Thank you it was a pleasure assisting you
Process Length (negative)Lowball Pressure (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (20)
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:positivedepth:detaileddimension:ProcessLengthdimension-sentiment:ProcessLength:negativedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinsurance:insurance companycompetitor:usten law firm
Vitaliy, Liana and the Usten team went above and beyond my expectations! They are very knowledgeable, professional, and truly prepare and lead you every step of the way. I couldn’t have asked for better support in the years ( due to covid) building up my no fault case. They are absolutely efficient, organized and great with communication! I highly recommend! Thank you again Usten law!
Owner response
Our pleasure, Thank you!
Communication (positive)Process Length (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (19)
case:no fault casestage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivedate:due to covid
The best to ever do it!!! If you are looking for a attorney to help you with your settlement come here I referred my co worker and she’s very happy as well.
Owner response
Thank you very much, it was our pleasure to represent you.
Choosing Right Firm (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
This family oriented legal service and lawyers office are so determined to make their client feel like family and to do the best job they can. I appreciate all the work and the partnership by having Ustten law PC to represent me. I recommend them above any other lawyer in New York City.
Owner response
Thank you Melvin! <br>We wish you and your family all the best in the new city.
Case # Treatment (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Best attorney in New York. Handled my case in the best way possible. Gave me updates and got me paid more then expected. Usten Law Thank you guys. You helped me out alot. Means so much to my family!! Highly recommend!!!!
Owner response
Thank you
BoilerplateDetailed StoryLikely Client Experience
Show all assigned tags (9)
case:personal_injury_generalstage:unknownresponse:boilerplatestory:storyclient:likely_clientpi:yespeer:yesdepth:mediumcompetitor:usten law
7d0 reviews
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All40 reviews
4.9
Most recent written review from Daniel Mckel: Feb 18, 2026 (150 days ago)
What Reviewers Consistently Praise
Care for the whole situation
Mentioned in 9 reviews, with an average 4.6-star rating when clients talk about this theme.
Help during a stressful moment
Mentioned in 6 reviews, with an average 4.3-star rating when clients talk about this theme.
Communication and updates
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
Questions To Check When Comparing Firms
Ask about care for the whole situation
9 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
Ask about help during a stressful moment
6 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
Most public replies look templated
36 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
This attorney picked up an auto accident when bigger practices refused to represent , fought and did what other prior attorneys told me was impossible , highly recommend don’t waste your time anywhere else .
I had an amazing experience with Usten Law Firm! They are professional, knowledgeable, and truly care about their clients. The entire team works tirelessly and is always available to answer questions. I highly recommend them to anyone in need of legal help!