Fantastic attorney! Wealth of knowledge and assistance.
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Waddell Law Firm
Pensacola Personal Injury Lawyer — 16 Client Reviews Analyzed
4.6(16 reviews)Waddell Law Firm is a Personal Injury law firm in Pensacola, FL, located at 4317 Spanish Trail and reachable at +1850-434-8500. Clients have rated the firm 4.6 out of 5 across 16 public Google reviews, 10 of which include written feedback. The most recent written review is from Alan Piver on May 8, 2026 (88 days ago).
Owner engagement: Waddell Law Firm replies on 50% of visible Google reviews, and roughly 25% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Jason Waddell is the attorney most frequently named by clients in reviews of Waddell Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
16 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Waddell Law Firm is a personal injury law firm serving clients in Pensacola, Florida, located at 4317 Spanish Trail 32504.
Review evidence: Clients have left 16 public Google reviews averaging 4.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Pensacola, Florida firms before you decide.
Quick signals: attorneys named most often in reviews are Jason Waddell; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Waddell Law Firm at (850) 434-8500 or visit waddell.law for a free case review.
16 public reviews and 12 written reviews.
Most recent written review from Alan Piver: Feb 28, 2026 (157 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 67% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Alan Piver: Feb 28, 2026 (157 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 28, 2026 (157 days ago). Compare that recency with the other firms you are considering.
Fantastic attorney! Wealth of knowledge and assistance.
Very professional and very knowledgeable. He really took time to help me.
If I could give negative stars I would. Jason Waddell prepared a new will for my mom in 2024, AFTER she had been declared incapacitated in 2023 (due to memory loss from Alzheimer's) by her neurologist. He chose to believe lies and false accusations from strangers that had been taking advantage of my mom for years. He put money before the welfare of my mom. And to make it even worse, in the will he prepared he named the new POA as one of the women that had been taking advantage of my mom. What type of lawyer would do this?! I would NEVER recommend Jason Waddell to anyone. He shouldn't be able to practice law as what he did was extremely unethical.
4317 Spanish Trail, Pensacola, FL 32504
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Alan Piver: Feb 28, 2026 (157 days ago)
Written Reviews
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Average Rating
4.42
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Fantastic attorney! Wealth of knowledge and assistance.
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Very professional and very knowledgeable. He really took time to help me.
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If I could give negative stars I would. Jason Waddell prepared a new will for my mom in 2024, AFTER she had been declared incapacitated in 2023 (due to memory loss from Alzheimer's) by her neurologist. He chose to believe lies and false accusations from strangers that had been taking advantage of my mom for years. He put money before the welfare of my mom. And to make it even worse, in the will he prepared he named the new POA as one of the women that had been taking advantage of my mom. What type of lawyer would do this?! I would NEVER recommend Jason Waddell to anyone. He shouldn't be able to practice law as what he did was extremely unethical.
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Amazing estate planning legal assistance. Even with our modest needs, Mr. Waddell and Stephanie have been tremendous.
Owner response
Thank you so much for the kind review. It was our pleasure to work with you.
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My husband passed three years ago and his probate is still not settled. Our homestead is an exception from his personal debts. I continue to make the mortgage, insurance and tax payts on the home. His sons have given up any rights they have in the house legally with notarized statements to the court. Florida has clear laws on handling exempt homestead of the deceased and the widow's rights. I am baffled why this case cannot be settled! Mr. Waddell promised me that it would be settled by end of May 2024. It is July 2024 and still not settled! He is supposed to be representing me in this matter and has totally dropped the ball! I have even consulted with other elder law attorneys and they don't understand why it continues to drag on. I am very disappointed in the handling of my case and he continues to blame Judge Boles and his clerk for the delays. I have used Mr. Waddell in the past to set up a Qualified Medicaid Trust for a friend and was happy with his service that is why I gave them 2 stars instead of one. Marti Penland-Hearn
Owner response
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Our team is committed to providing compassionate and thorough legal support, and we take all concerns seriously. While some aspects of the legal process are outside our control, we continually strive to enhance communication and the client experience. We appreciate your past trust in our office and will use your feedback to help us serve our clients better.
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Mr Waddell was very knowledgeable and showed great patience with my mother who is unable to speak because of a stroke. When we did her living will and advance directives and quick claim deed for my mother's home he came to my mother's nursing home and with knowledge and dignity was able to take care of her needs!
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As someone living in the UK, I had occasion to contact Waddell & Waddell to help me with a USA-based legal matter. Not being able to spend time in the US, I was dependent upon them to take care of business on my behalf. And they absolutely did. They showed great discretion when dealing with personal matters. Their communications were solid, keeping me informed at every step of the way. They gave sound advice when needed and quickly answered any queries I had. I have nothing but good things to say about them.
Owner response
Thank you! It was an absolute pleasure assisting you!
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My mom had a few legal needs, Waddell was very helpful.
Owner response
I am glad we were able to help you. Please let us know if we can be of further assistance.
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Still have not met this man bt his secretary office manager Stephanie is great really good, Do not have to meet him, Stephanie had the information!
Owner response
Thank you for the opportunity to serve you and your family and the fabulous review. Please let us know if we can further assist you, your family or friends.
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Great Service explains everything easily .
Owner response
Thank you
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Thank you all for everything
Owner response
You are very welcome. Thank you!
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Excellent service. Concerned, ready to explain in detail. Reasonsbly priced.
Owner response
Thank you!
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