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12 reviewsMy experience with Jonathan Hassell and Brian Walters was nothing short of a nightmare. I am deeply dissatisfied and regret the day I chose this firm to represent me. I would listen religiously to Brian Walter's podcast and felt he had a lot of knowledge, but in the courtroom, I saw that none of that knowledge translated into actual application.
Every single dad knows that it sucks being a father in a Texas family court, but it sucks even more when your own attorney is too spineless to stand up for you. I hope this guy never goes through a divorce and gets the kind of representation I got because the way his anger was over the phone, he wouldn't have as much patience as me. On the most important day (trial day), he talked to me for 5 minutes the day before. I was extremely unprepared and he set me up to make a fool out of myself in court. The lack of preparation was embarrassingly evident as I felt ill-equipped and set up to be ridiculed in court. His indifference to my case and my needs is a disgrace to his profession.
Any other profession, he would've been fired and reprimanded. Most of the negative comments here are related to Jonathan Hassell, a disgraced attorney that hopped in from another firm. I was truly crossing my fingers hoping I didn't get him. I specifically requested a capable attorney and they stuck me with the worst at the firm. From his first phone call, Jonathan was rude. He thought he was Harvey Spector in an episode of Suits. This is not a TV show, it is real life and my divorce case is very important to me. It's not a joke. Jonathan came off extremely pretentious. His demeanor was often condescending, and I felt that his long conversations with the opposing counsel depleted my retainer rapidly. Additionally, there were instances where I felt that he made errors in understanding simple key details of my case, which further troubled me. What am I really paying for here?
He made several very obvious mistakes as he was not detail-oriented, stating that I said something to my ex-wife through a message exchange. When I showed him that it was actually my ex-wife who said that to ME, instead of taking accountability, he shifts the topic. He spent over an hour lecturing me on the phone. He made me believe I actually said it so I was apologizing, but when I looked back at the messages, I didn't even DO what he said I did. I get that lawyers are humans and make mistakes, but this was so clearly obvious. It says my name and it says my ex-wife's name next to each message... how can he not know who said that? I attempted to express these concerns to Brian, but unfortunately, my requests for a change in paralegal were denied.
In conclusion, if you're seeking legal representation that actually values you as a client, a human being, pays attention to detail, communicates effectively, and maintains a high standard of professionalism, look elsewhere.
Communication (negative)Process Transparency (negative)Choosing Right Firm (negative)Needing a Lawyer (negative)Holistic Advocacy (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
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case:family lawstage:post_verdictresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negativeinjury:surgeryinjury:physical_therapydate:trial daydate:the day before
At Walters Gilbreath, you can expect great communication and transparency throughout your case. If you are in need of a family law attorney, look no further.
Owner response
Thank you so much for your positive review, Rebecca.
Communication (positive)Process Transparency (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
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case:family lawstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positive
Reliable and trustworthy family law firm! If you are looking for legal assistance, I highly recommend them!
Owner response
Thank you for the kind review, Suny!
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case:family lawstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
Great company
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Jaun Pablo, thank you for your review. We are happy to hear your positive thoughts on our firm.
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case:personal_injury_generalstage:unknownresponse:boilerplatestory:genericclient:unclearpi:yesdepth:one_liner
Great service and very professional.
Owner response
Raul, we appreciate your review. We aspire to provide a superior customer experience with all our clients and are happy to hear you had a positive experience with our services.
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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Mrs.Roberts and the whole team are wonderful people to work with..Thanks
Owner response
Thank you for taking the time to leave this excellent review for Mrs. Roberts and the team at Walters Gilbreath. If there is anything else we can do for you, don't hesitate to reach out.
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Great law firm sheree is always doing something in the neighborhood ... great people..
Owner response
Thank you for taking the time to leave this wonderful review for Sheree and Walters Gilbreath. We appreciate it very much.
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They are Honest , Accurate, Reliable and Trustworthy!
Owner response
Hi Darrell, we appreciate your support and kind words. Thank you for taking the time to review Walters Gilbreath. Please let us know if we can be of assistance in the future.
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I highly recommend this firm. Raya and Sheree were excellent!
Owner response
Thank you for your recommendation, Joey. We are glad to hear that you are happy with our services. Have a wonderful day!
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Robert and Brian provided me with EXCELLENT service ,and Aiden from Client Satisfaction was always professional and fun to talk to.
Owner response
Hi Amanda, thanks for taking the time to share your experience with us. We will let Robert, Brian, and Aiden know how pleased you are. Have a nice day!
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Sydney and Madison were exremely helpful! If you need great representation I definitely suggest this firm! Sheree and Aiden from the client satisfaction team are extremely kind too.
Owner response
Hi Jessica, it was our pleasure to help you navigate what can be a confusing and difficult process. Thank you for your support and confidence in our practice! We will pass your kind words along to our team.
Choosing Right Firm (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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When I called to seek legal counsel I spoke with a very nice woman named Katy. She took down my information and had an attorney call me back within a few minutes!
Owner response
Thanks for taking the time to share your experience with us. Please let us know if there is anything else we can do for you. Have a wonderful day!
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