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Review Intelligence
William C Poole LLC Mobile Al review signals at a glance
CrashStory aggregates public review patterns for William C Poole LLC Mobile Al so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.3
Total Reviews
23
PI Reviews
15
Text Reviews
23
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What to check before you hire William C Poole LLC Mobile Al
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Review Snapshot
4.3
36 public reviews and 23 written reviews.
Recent Activity
Most recent written review from Toni Bynum: Aug 6, 2025 (312 days ago)
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Response Behavior
Replies on 58% of reviews
95% of the visible replies look at least somewhat personalized instead of fully templated.
William C Poole LLC Mobile Al client reviews
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All23 reviews
4.3
Most recent written review from Toni Bynum: Aug 6, 2025 (312 days ago)
Written Reviews
16
Average Rating
4.19
Reviews (30d)
0
Reviews (90d)
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Older Archive
16
Assigned Tags (57)
Showing 16 of 23 written reviews.
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5 star
12
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I can't say enough good things about this firm! Attorney William Poole came highly recommended by two different people that I respect and admire, but my personal experience was even better than expected. Laura did an amazing job with our claim, and went above and beyond to help me, and my family. Their fees were affordable, and the quality of services was superb. Highly recommended!
Owner response
Toni,<br><br>Thank you so much for your glowing review! We're thrilled to hear that your experience with our firm exceeded your expectations. It's wonderful to know that both Attorney William Poole and Laura were able to assist you and your family effectively. Your kind words about our services and affordability mean a lot to us. We truly appreciate your recommendation and are grateful for the trust you placed in us.<br><br>Best regards,<br>William C. Poole LLC
Mr. Poole has been representing me through a family law situation. By my experience working with him I would have to say he has to be the best family law attorney in Mobile county. It's quite a unique situation. I'm sure whatever services you would hire him for, he would be the same for anything else within the law his services cover. I'm glad I chose him as my attorney. It surely has paid off because of his knowledge and years of experience. It all really shows when you get to work with him, talk to him and see him in action. Highly recommended by me for sure. Again I'm very glad I made the choice of Mr. Poole to represent me. Do your part and I guarantee you he will do his part too. Don't delay or look any further if you need an above and beyond hard working attorney.
Owner response
Hi Darrin Watts, thanks for taking the time to share your opinion on William C. Poole LLC. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
Communication (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I hate leaving one star reviews. Carrying a conversation with Mr Poole is enjoyable. He’s friendly, social and likeable. As far as the work they do, I was not impressed. I was a client for several years, and brought many collections cases with high values.
The work and effort was minimal. I had to repeatedly answer the same questions. It took over a year on one case and two on another because they were hoping to get a settlement and take 20% of our money without having to work for it. It’s horribly sad because I had great faith in him
Owner response
Hi Dwanda Schwarz, We'd like to apologize for your experience. We always make an effort to help all our clients and we're sorry we didn't meet your expectations. Please give us a call at (251) 344-5015 so we can make this right.- Regards, William C. Poole LLC
Process Length (negative)Lowball Pressure (negative)Needing a Lawyer (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Called about a rental document, was transferred to someone for help. Debbie answered and said “can I help you” I told her I wanted to speak with someone regarding a rental agreement, and she just kept saying okay and? I replied “I’m sorry who am I speaking with no one told me anything when I was transferred” she just said her name and I asked was she an attorney and she rudely responded “no I’m a legal assistant now can I help you or not” I kindly said no thank you and hung up.
Owner response
Hi Keayni Warren, We'd like to apologize for your experience. We always make an effort to help all our clients and we're sorry we didn't meet your expectations. We would welcome the opportunity to discuss your comments personally. Feel free to call us at (251) 344-5015 or email at william_poole@bellsouth.net. - Regards, William C. Poole LLC
Communication (negative)Case # Treatment (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Non-Client / Consultation
Absolutely rude and the worst people I have ever talked to. They don’t want to help you at all!
Owner response
Hi Emily Noel, We'd like to apologize for your experience. We always make an effort to help all our clients and we're sorry we didn't meet your expectations. Please give us a call at (251) 344-5015 so we can make this right.- Regards, William C. Poole LLC
Billy is an exceptional attorney. I would highly recommend him to anyone.
Owner response
Hi Josh Graham, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing William C. Poole LLC
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Very knowledgeable and helpful! Great staff! They stay on top of things and are very personable. Would recommend to anyone needing counsel. They have done a great job assisting with my case.
Owner response
Dear Ebone Hill, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -William C. Poole LLC
Hi Gary Hilyer, Thank you for taking the time to review us. Our clients' experience is important to us and we wish you all the best! Thank you - William C. Poole LLC
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Hi Liam Smith, Thank you for taking the time to review us. Our clients' experience is important to us and we wish you all the best! Thank you - William C. Poole LLC
Hi Josey Wales, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing William C. Poole LLC
Hi Lauren Dueitt, Thank you for the review. We appreciate when our customers take time to leave a note about us! We hope to see you again. Thanks! William Poole
I can't say enough good things about this firm! Attorney William Poole came highly recommended by two different people that I respect and admire, but my personal experience was even better than expected. Laura did an amazing job with our claim, and went above and beyond to help me, and my family. Their fees were affordable, and the quality of services was superb. Highly recommended!
I came home from running errands. I had a note on the door. Didn’t think any of it. I opened the letter up. Lo and behold William Poole’s name is on a letter.
Long story short, Courtney my apartment manager put this “intimidation letter” on my door. She is literally printing out William Poole’s letters on her computer in her office, possibly even signing the document. (Fraud, misrepresentation) All good except the simple fact I am legally given 14 days notice plus an additional 7 days to evict someone out of my 1 bed, 1 bathroom unit.
William never bothered to verify this information. This letter was put on my door after 10 days of my friend staying over. I asked for a 3-day extension. Courtney agreed to this. So, I should had 17 days to evict my friend out. Instead I was given 10-days notice. I know that the courts are serious about protecting these rights we have as renters. I didn’t really understand why this notice was on my door.
My neighbor’s lease was up. He asked if he could crash on my sofa for a few days. I was letting my neighbor sofa surf for a couple of days. He is sick. He is dying of congestive heart failure, kidney cancer (smoking), possibly cirrhosis of the liver. I did what I could for him. I hate to see people die from drinking and/or smoking. It’s just so preventable. I did not know how sick he really is and the fact that his house buying plans fell through. I finally ended up kicking him out. I really hated to do it.
William called me up and cussed me out. Told me that wills, probate, liens, etc. don’t need to be notarized. This is a bold faced lie. He said eviction notices don’t need to be notarized as well. How do you really know who really wrote this letter if it’s not on legal letterhead. Anyone could have wrote this. I am deaf and autistic. It hits differently when people yell at me. It just really does. I can’t believe he hung up on me. I cannot believe William lies with such impunity. Yelling at deaf people is a new low. I really only seek to understand the law. That’s the truth.