Was disappointed in the way the lawyer conducted himself. Recommend staying away.
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William M Jacob Law Office
Richardson Personal Injury Lawyer — 20 Client Reviews Analyzed
3.9(20 reviews)William M Jacob Law Office is a Personal Injury law firm in Richardson, TX, located at 100 N Central Expy # 330 and reachable at +1972-792-7600. Clients have rated the firm 3.9 out of 5 across 20 public Google reviews, 10 of which include written feedback. The most recent written review is from Akshay Lazarus on May 8, 2026 (87 days ago).
Owner engagement: William M Jacob Law Office replies on 5% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: William Jacob and Family Law are the attorneys most frequently named by clients in reviews of William M Jacob Law Office.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
20 reviews
Years Experience
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William M Jacob Law Office is a personal injury law firm serving clients in Richardson, Texas, located at 100 N Central Expy # 330 75080.
Review evidence: Clients have left 20 public Google reviews averaging 3.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Richardson, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are William Jacob, Family Law; the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact William M Jacob Law Office at (972) 792-7600 or visit williamjacoblaw.com for a free case review.
20 public reviews and 16 written reviews.
Most recent written review from Akshay Lazarus: Oct 6, 2021 (1762 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 6% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Akshay Lazarus: Oct 6, 2021 (1762 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Oct 6, 2021 (1762 days ago). Compare that recency with the other firms you are considering.
Was disappointed in the way the lawyer conducted himself. Recommend staying away.
I came from Iowa to dfw this guy pick me up from my hotel and took me the county’s jail emailed every last detail of information possible answered have question i had and had my case dismissed all in less then 1 week time the best service anyone could ask for highly recommended thanks again William very thankful for your service
Contacted William for my immigration case, and I couldn't have made a better choice, great work ethics, very responsive through out the process, he made the process so easy and smooth and it all worked out fine. Would definitely recommend to anyone.
100 N Central Expy # 330, Richardson, TX 75080
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Most recent written review from Akshay Lazarus: Oct 6, 2021 (1762 days ago)
Written Reviews
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Was disappointed in the way the lawyer conducted himself. Recommend staying away.
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I came from Iowa to dfw this guy pick me up from my hotel and took me the county’s jail emailed every last detail of information possible answered have question i had and had my case dismissed all in less then 1 week time the best service anyone could ask for highly recommended thanks again William very thankful for your service
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Contacted William for my immigration case, and I couldn't have made a better choice, great work ethics, very responsive through out the process, he made the process so easy and smooth and it all worked out fine. Would definitely recommend to anyone.
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He currently is supposed to be working on accident case for my son and wife. Been trying for eight months just to get a call back from him. We are about to report him to the Bar Association.
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I met Mr. Jacob at Fathers for Equal Rights about 2 years ago in search of an attorney to help me with my custody case. He was the third attorney that I had spoken to within the program and later became about the fourth or fifth attorney that I would end up hiring for my case. I had been trying for almost 10 years to get my children back from my ex-husband who had been keeping them from me off and on for the majority of those years. After telling Mr. Jacob my story and giving him a much clearer understanding of what I was up against, he was more than ready and excited to take on the challenges of my case. Mr. Jacob worked many hours, days, nights and sometimes weekends preparing for court, but what I appreciated the most about him was his honesty and integrity. Not only did Mr. Jacob help me win my case, but he also gave me words of encouragement throughout those months because the process was a bit difficult to handle at times and Mr. Jacob understood that. I am not a religious person, but I always felt that William Jacob was God sent because I was ready to give up. Mr. Jacob is one that I consider to be very professional with himself and his work and is also very passionate about what he does. I was so very pleased with his work on my first case that, not only have I sent a few of my closest friends/relatives to him, but I've decided to use him again for another unrelated case. In my honest opinion, Mr. William Jacob is the ABSOLUTE BEST family attorney in Dallas County!!! If I could give 100 stars I would. Thank you William Jacob for all that you have done for my family….MelaninQueen
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I have nothing but good things to comment about Mr. Jacob, both in the legal field and at a personal level; In 2018 I was facing several misdemeanors and even a felony charge for dumb mistakes I made. I hired Mr. Jacob with the hope to help sort my situation out and the results were beyond mine and my wives’ expectations. Mr. Jacob managed not only to dismiss all my cases but made them all eligible for expunction. I’m very grateful for all his help, Mr. Jacob truly gave me a second chance. I cannot recommend him enough, he is very professional, kind, and funny. To top it all off; after having great success with my criminal cases, I’m pleased to say that he will also handle my adjustment status case. (A jack of all trades per se.)
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A few years ago, I was referred to Mr. Jacob by one of his clients when I was going thru a divorce. I am glad I was referred to him because he is a true professional and an honest person. When Mr. Jacob great me at his office he always take the time to ask me how I am doing, how is my family, he is not only a great attorney but also a nice human being who cares for his clients. I am greaful to Mr. Jacob because he also helped with the immigration process of my present wife whom was able to obtain legal status in this country mostly because Mr. Jacob knew exactly what to do from the beginning of the application process. I appreciated that he understood my financial situation and gave a payment plan. I would highly recommend him one hundred per cent. Thank you Mr. Jacob!
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I am very pleased with Mr. Jacobs legal services. My husband and I like his work ettics and honesty. He worked on my immigration case in a very professionally and timely manner and because of that, I was able to obtain legal status in this country sooner than I expected. I highly recommend his legal services.
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The experience I had with Mr. Jacob was GREAT. He is a Great Person in court and in person. Family Law - Mr. Jacob help in way that I thank God for. Yes Jacob knows Family Law well. Yes I still need a few things done. But Family Law is expensive and a lot of work case by case. Thank you Jacob for helping me in my matter❤️
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William Jacob was not my first attorney during my divorce, and 16 years of child support, but he is my last. During this time my ex attempted to increase child support, and / or generally harass me at every opportunity. Mr Jacob was there every time, finally getting a judge to issue warning about frivolous lawsuits. He worked with me when funds were a problem, and came up with a payment plan. In my opinion, he is more than just an attorney. I feel that he helped me make sure that my kid grew up in a safe and healthy environment, and most of my family can't say that! I literally hope he stays in business forever! And, personally, I can never say thank you enough.
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I went through 3 lawyers prior finding William Jacob Law Office. Family/custody battles can be brutal...but knowing first hand experience how bad lawyers can be and how messed up our court system is...William is truly one of the few good ones. He was prompt to every meeting/hearing/appointment. He listened to every word I said. He cared. He was personable, light hearted and extremely generous...he should be charging more for as good as he is. He has very helpful personal insight to many of the "legal people" you will be at the mercy to in our system. I have known William for going on 8 years now...and can honestly say that if you are looking for a family lawyer...and i'm not sure what all Law he practices...but he is your guy.
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