Angel S★Feb 28, 2026 (103 days ago)
They people working the phone calls are truly horrible and speak disgustingly. HIRE NEW PEOPLE, save your time and money and look elsewhere
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Williams & Associates
Decatur Personal Injury Lawyer — 186 Client Reviews Analyzed
4.4(186 reviews)Williams & Associates is a Personal Injury law firm in Decatur, GA, located at 220 Church St and reachable at +1404-370-3783. Clients have rated the firm 4.4 out of 5 across 186 public Google reviews, 38 of which include written feedback. The most recent written review is from Angel S on Feb 28, 2026 (103 days ago).
Named attorneys at this firm: Williams I Have is the attorney most frequently named by clients in reviews of Williams & Associates.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
186 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Williams & Associates is a personal injury law firm serving clients in Decatur, Georgia, located at 220 Church St 30030.
Review evidence: Clients have left 186 public Google reviews averaging 4.4 out of 5, 38 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Decatur, Georgia firms before you decide.
Quick signals: attorneys named most often in reviews are Williams I Have; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Williams & Associates at (404) 370-3783 or visit williamsandassoc.com for a free case review.
186 public reviews and 38 written reviews.
Most recent written review from Angel S: Feb 28, 2026 (103 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Angel S: Feb 28, 2026 (103 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
38 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Feb 28, 2026 (103 days ago). Compare that recency with the other firms you are considering.
They people working the phone calls are truly horrible and speak disgustingly. HIRE NEW PEOPLE, save your time and money and look elsewhere
HORRIBLE SERVICE . shocking just as others have stated. Do not give these people your money.
Was told, "why would u care about your father whereabouts if you havent talked to him in years- you shouldn't invest time into someone who hasn't invested in you" thats DIRECT QUOTE. The disrespect and hanging up, along with the plain mean comments made to me when they called me about MY OWN FATHER. tells me "he doesnt care about you" WHO IS RUNNING THIS PLACE??? I AM BEYOND BAFFLED BEWARE OF THIS COMPANY strongly reccomend to do business elsewhere this is beyond customer service this is evil people plain and simple.
220 Church St, Decatur, GA 30030
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Angel S: May 8, 2026 (34 days ago)
Written Reviews
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Average Rating
2.20
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Angel S
Personal Injury
Unknown
They people working the phone calls are truly horrible and speak disgustingly. HIRE NEW PEOPLE, save your time and money and look elsewhere
Randi Wilson
Personal Injury
Unknown
HORRIBLE SERVICE . shocking just as others have stated. Do not give these people your money.
M M
Personal Injury
Unknown
Was told, "why would u care about your father whereabouts if you havent talked to him in years- you shouldn't invest time into someone who hasn't invested in you" thats DIRECT QUOTE. The disrespect and hanging up, along with the plain mean comments made to me when they called me about MY OWN FATHER. tells me "he doesnt care about you" WHO IS RUNNING THIS PLACE??? I AM BEYOND BAFFLED BEWARE OF THIS COMPANY strongly reccomend to do business elsewhere this is beyond customer service this is evil people plain and simple.
Tyra Flemming
Personal Injury
Unknown
Recieved a call regarding my father, was told to call back the number for more information. Not only was i disrespected verbally but also hung up on 5 times. Rudest people i have ever talked to DO NOT DO BUSINESS WITH THIS COMPANY!!!
Jorge Martinez
Personal Injury
Unknown
I recently returned a call from this office to find out why they had contacted me. They were attempting to reach someone with the last name Vasquez, which is not me. Unfortunately, the representative I spoke with was dismissive and unwilling to acknowledge that mistakes can happen. Despite explaining the situation clearly, he was reluctant to remove my number from their call list. Customer service, especially in a legal setting, should reflect professionalism and courtesy. I would strongly recommend additional training in communication and basic client interaction standards. A simple acknowledgment and resolution would have gone a long way. Date and time of call [10:40 am Feb 27 2026]
Kathryn
Personal Injury
Unknown
These people are incredibly rude!! Called me looking for someone that isn’t at this number so I called them back just to let them know they had the wrong number because it sounded like it was important. The person who answered interrupted me and started yelling at me in a very condescending way simply because I said I didn’t know who they were. When I tried to explain that I was just trying to be courteous to inform them they had the wrong number, the lady got even worse and I had to hang up.
Brittany Bridges
Personal Injury
Unknown
Called me multiple times asking about someone in my family. Got loud and disrespectful and cursed at me then hung up. Very ghetto. Very unprofessional. DO NOT RECOMMEND!!
Miya Tv
Personal Injury
Unknown
Hey My Name Is Lashunda Chambers I love working With Mrs. Williams I Have Been Working With Her Over 8 years and Her Service Is Great And Very Helpful.When I tell u she gets the job done she do and she will get your case settled By Any Means I Really Recommend You To Go To Rita Williams She’s The Number1 Best Attorney I Have Ever Had 😍😍😍
Lashunda Chambers
Personal Injury
Unknown
I love this ms Williams I have known and grown with her over the years she is always there when u need her and she has the best team on her side thank you for allowing me and family to be apart of your legal help I know I gladly say I have a family attorney I can alway go too for help 🫶🏽🫶🏽💯💯🙏🏽🙏🏽
Mary Cawthorn
Personal Injury
Unknown
Miss women is very nice
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