Williams Associates Decatur Ga review signals at a glance

They people working the phone calls are truly horrible and speak disgustingly. HIRE NEW PEOPLE, save your time and money and look elsewhere

HORRIBLE SERVICE . shocking just as others have stated. Do not give these people your money.

Was told, "why would u care about your father whereabouts if you havent talked to him in years- you shouldn't invest time into someone who hasn't invested in you" thats DIRECT QUOTE. The disrespect and hanging up, along with the plain mean comments made to me when they called me about MY OWN FATHER. tells me "he doesnt care about you" WHO IS RUNNING THIS PLACE??? I AM BEYOND BAFFLED BEWARE OF THIS COMPANY strongly reccomend to do business elsewhere this is beyond customer service this is evil people plain and simple.

Recieved a call regarding my father, was told to call back the number for more information. Not only was i disrespected verbally but also hung up on 5 times. Rudest people i have ever talked to DO NOT DO BUSINESS WITH THIS COMPANY!!!

I recently returned a call from this office to find out why they had contacted me. They were attempting to reach someone with the last name Vasquez, which is not me. Unfortunately, the representative I spoke with was dismissive and unwilling to acknowledge that mistakes can happen. Despite explaining the situation clearly, he was reluctant to remove my number from their call list. Customer service, especially in a legal setting, should reflect professionalism and courtesy. I would strongly recommend additional training in communication and basic client interaction standards. A simple acknowledgment and resolution would have gone a long way. Date and time of call [10:40 am Feb 27 2026]

These people are incredibly rude!! Called me looking for someone that isn’t at this number so I called them back just to let them know they had the wrong number because it sounded like it was important. The person who answered interrupted me and started yelling at me in a very condescending way simply because I said I didn’t know who they were. When I tried to explain that I was just trying to be courteous to inform them they had the wrong number, the lady got even worse and I had to hang up.

Called me multiple times asking about someone in my family. Got loud and disrespectful and cursed at me then hung up. Very ghetto. Very unprofessional. DO NOT RECOMMEND!!

Hey My Name Is Lashunda Chambers I love working With Mrs. Williams I Have Been Working With Her Over 8 years and Her Service Is Great And Very Helpful.When I tell u she gets the job done she do and she will get your case settled By Any Means I Really Recommend You To Go To Rita Williams She’s The Number1 Best Attorney I Have Ever Had 😍😍😍

Miss women is very nice

I love this firm so much Atty Williams and her staff is exceptional Shout out to Blake Shelly and Nikki for taking such good care of me. The best law firm in Georgia

Rita William Associate is the best attorney there is in Georgia they really care about their clients and the best customer service I give them 10 stars but I just couldn't press only but five

I want to take a moment to express my gratitude to Attorney Rita Williams and her associates for their outstanding work on my lawsuit- From the very beginning, I received top-notch customer service that truly set them apart from other attorneys I've encountered - Having worked with various accident attorneys in the past, I can confidently say that Rita Williams is the best in this field- Her expertise and dedication made a significant difference in the outcome of my case. I am absolutely thrilled with my lawsuit return and appreciate all the effort that went into it. GREAT JOB WILLIAMS AND ASSOCIATES! Thank you for your exceptional support and professionalism!