Great communication, kept me updated with any new information about my case. Mr. Jones gave me much relief with his confidence in his ability to get me the best outcome and he did!
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Alan E. Jones Attorney at Law, P.C.
Waukegan Personal Injury Lawyer — 138 Client Reviews Analyzed
4.9(138 reviews)Alan E. Jones Attorney at Law, P.C. is a Personal Injury law firm in Waukegan, IL, located at 203 W Greenwood Ave and reachable at +1847-336-3900. Clients have rated the firm 4.9 out of 5 across 138 public Google reviews, 45 of which include written feedback. The most recent written review is from emma chloe on Jan 24, 2026 (189 days ago).
Owner engagement: Alan E. Jones Attorney at Law, P.C. replies on 33% of visible Google reviews, and roughly 2% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment, care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
138 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Alan E. Jones Attorney at Law, P.C. is a personal injury law firm serving clients in Waukegan, Illinois, located at 203 W Greenwood Ave 60087.
Review evidence: Clients have left 138 public Google reviews averaging 4.9 out of 5, 45 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Waukegan, Illinois firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 7 photos are public on Google; contact the firm to ask about consultation fees.
Contact Alan E. Jones Attorney at Law, P.C. at (847) 336-3900 or visit alanjoneslaw.com for a free case review.
138 public reviews and 45 written reviews.
Most recent written review from emma chloe: Jan 24, 2026 (189 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 33% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from emma chloe: Jan 24, 2026 (189 days ago)
Mentioned in 30 reviews, with an average 4.9-star rating when clients talk about this theme.
Mentioned in 20 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 14 reviews, with an average 5.0-star rating when clients talk about this theme.
30 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
15 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
44 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Great communication, kept me updated with any new information about my case. Mr. Jones gave me much relief with his confidence in his ability to get me the best outcome and he did!
My teenage son had to deal with a ticket and his court date needed to be moved because we would be out of the country. Counselor Jones charged a reasonable fee to file the briefings and get the date moved. Shortly before the new court date I got a text that he would be meeting us there and represented Us in getting the case dismissed. I didn't even realize that would be part of the fee. He walked us through everything seamlessly. I highly recommend him. Unfortunately I had to use him again for another traffic issue. He prepped, us answered questions in advance with phone calls, met us at traffic court and negotiated a lenient deal that the judge said we should thank him for. He knows his stuff, knows the prosecutors, and does a great job holding your hand and making you feel comfortable.
Attorney Jones and his office personel are so professional, polite and they know the system and how it works. If you want someone that is in your corner you've come to the right place! Reasonable rates and upfront about prices with no unexpected surprises. I truly can not say enough about him and the people that work for him. You will not find anyone better.
203 W Greenwood Ave, Waukegan, IL 60087
Recent crash data for the area around Alan E. Jones Attorney at Law, P.C. loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from emma chloe: May 8, 2026 (85 days ago)
Written Reviews
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Average Rating
5.00
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Older Archive
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Assigned Tags (3)
Showing 10 of 10 written reviews.
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emma chloe
Personal Injury
Unknown
Great communication, kept me updated with any new information about my case. Mr. Jones gave me much relief with his confidence in his ability to get me the best outcome and he did!
P G
Personal Injury
Unknown
My teenage son had to deal with a ticket and his court date needed to be moved because we would be out of the country. Counselor Jones charged a reasonable fee to file the briefings and get the date moved. Shortly before the new court date I got a text that he would be meeting us there and represented Us in getting the case dismissed. I didn't even realize that would be part of the fee. He walked us through everything seamlessly. I highly recommend him. Unfortunately I had to use him again for another traffic issue. He prepped, us answered questions in advance with phone calls, met us at traffic court and negotiated a lenient deal that the judge said we should thank him for. He knows his stuff, knows the prosecutors, and does a great job holding your hand and making you feel comfortable.
Kimberly C
Personal Injury
Unknown
Attorney Jones and his office personel are so professional, polite and they know the system and how it works. If you want someone that is in your corner you've come to the right place! Reasonable rates and upfront about prices with no unexpected surprises. I truly can not say enough about him and the people that work for him. You will not find anyone better.
Edgar Escalante
Personal Injury
Unknown
Mr. Jones is the man!!!! He got my case dismissed
Daniel Yang
Personal Injury
Unknown
I hired Mr. Jones to help my son with his case. Mr. Jones and his team were very kind and helpful. They were always there to answer any of our questions. Thank you! Highly recommend!
Derek Smith
Personal Injury
Unknown
Al’s the man! Great attorney. I was in a very sticky situation and he was able to get me the best outcome for my situation. Highly recommend.
Raul Soto
Personal Injury
Unknown
Very professional and has helped me in multiple traffic/speed cases. Highly recommend
Riyan Khan
Personal Injury
Unknown
Mr Jones is a phenomenal lawyer that helped me get all my tickets dismissed and would definitely recommend him to anyone and everyone!!!
MDJukie
Personal Injury
Unknown
If you need representation, I highly recommend Alan E. Jones. His office ladies are wonderful as well himself. Extremely happy I found him.
John Phillips
Personal Injury
Unknown
Due to an improper payment to the County Clerk, I ended up with a last-minute court date that I would have been unable to attend. I contacted Al & his firm at the last second, and they quickly helped me alter my court date, instructed me on how to proceed, and then helped me win my case when it occurred. Al, Sophie, and their team constantly texted me to update me and ensure I was informed and worry-free about the process. On the day of my court appearance, Al personally came and explained the process and what I would need to do, guiding me the whole way. If you have an upcoming court date, I suggest using Al & his team to fight for you. Luckily, thanks to them, my ticket didn't impact my driving record or insurance!
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