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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Alonso Alonso Attorneys At Law PLLC Austin Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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117 public reviews and 48 written reviews.
Most recent written review from German Perez: Apr 22, 2026 (106 days ago)
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Replies on 83% of reviews
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Most recent written review from German Perez: Apr 22, 2026 (106 days ago)
Written Reviews
48
Average Rating
4.17
Reviews (30d)
0
Reviews (90d)
0
Older Archive
48
Assigned Tags (3)
Showing 48 of 48 written reviews.
1 star
10
2 star
0
3 star
0
4 star
0
5 star
38
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
I'm 100 percent satisfied with all they done for me till now, very responsive, good people.
Owner response
Thank you so much for your 5 star review dear German!
Case Type Unspecified
Unknown
We had a free consultation scheduled, and they canceled without prior notice. We called to ask if it would be rescheduled or what the reason was. We wanted to inquire if they could handle a case, and the receptionist hung up on my partner, but not before telling him that there are no free consultations and that we first have to sign papers to be seen. I think it's outrageous that they offer free consultations and don't honor them, but we're even willing to pay. I've never heard of transferring legal representation without first speaking to the representative. Thanks for nothing. We decided to look for services elsewhere because if this is how they treat you before granting exclusivity to a case, I can't imagine what it will be like when we depend on their services.
Owner response
Dear Shirley, thank you for letting us know about your experience. We are deeply sorry that your experience with us did not reflect the standards that have made Alonso & Alonso the firm we are today. Your feedback is very important to us, and we are committed to addressing your concerns with due diligence. To help us better assist you, please contact our client services team through the contact form at Alonso&Alonso.com or call us at 855-663-4763. You can also add your complaint with more details to our secure complaint form so we can better understand your experience: https://form.jotform.com/251423540487052<br><br>
Case Type Unspecified
Unknown
Please look for some else!!!! There goal is to sell and collect has fast has they can, promissing to jump in front of the line if you paid in full. The truth is once you paid, they shuffle your case around and the communication is horrible. In our case they have multiple mistakes like names DOB and addresses, wiches in immigration cases is extremely important. When we had our appointment with immigration they told us 1 day before with multiple mistakes. Runnnn away!!!!!
Owner response
Dear Samuel,<br><br>Thank you for bringing your experience to our attention. We deeply regret that your experience with us did not reflect the standards that made Alonso & Alonso the law firm we are today. <br><br>We understand how important clear communication and accuracy are—especially in immigration matters where every detail counts.<br><br>We strive to treat every client like family and to provide an. attentive, professional service at the highest standards. Your concerns about communication gaps, document errors, and last-minute notifications do not reflect the level of care and dedication we want to provide to our clients and their families.<br><br>Your feedback is very important to us, and we are committed to addressing your concerns with care. Please contact our customer service team via the contact form on Alonso & Alonso.com or call us at: 855-663-4763 so we may best assist you. We would like to encourage you to also add your complaint with additional detail on our secure complaint form so we can better understand your experience: https://form.jotform.com/251423540487052<br><br>Thank you again for bringing this to our attention. We are committed to learning from this experience and improving our services for everyone we serve.<br><br>Sincerely,<br>The Alonso & Alonso Attorneys at Law Team
Case Type Unspecified
Unknown
I called them 3 times and they always hang up on me instead of letting me know why they don't want to take my case.
Owner response
hey Vitor, thank you for bringing your experience to our attention. We deeply regret that your experience with us did not reflect the standards that made Alonso & Alonso the law firm we are today. Your feedback is very important to us, and we are committed to addressing your concerns with care. Please contact our customer service team via the contact form on Alonso & Alonso.com or call us at: 855-663-4763 so we may best assist you. You can also add your complaint with additional detail on our secure complaint form so we can better understand your experience: https://form.jotform.com/251423540487052
Case Type Unspecified
Unknown
Hi, I'm so happy with this law firm because they're like family to me. I 100% recommend them. I'm so happy with them; I don't have words to describe how wonderful they are. God bless them today, tomorrow, and always. 🙏🙏
Owner response
Dear Ana, we are honored to hear that your time with us was exceptional. Your positive feedback motivates us to maintain the highest standards at our firm. Thank you for sharing!<br><br>
Case Type Unspecified
Unknown
Excellent law firm, always helpful and providing information. Blessings 🙏
Owner response
Hi Nohra, thank you for highlighting our work!<br><br>
Case Type Unspecified
Unknown
Very satisfactory, they are a very competent team in the work they do.
Owner response
Dear Karina, we are honored to hear that your time with us was exceptional. Your positive feedback motivates us to maintain the highest standards at our firm. Thank you for sharing!<br><br>
Case Type Unspecified
Unknown
Great customer service Alonzo & Alonzo
Owner response
Dear Iguana. We’re grateful for your review and honored to be part of your story. Thank you for sharing it, if you ever need legal assistance please get in touch!<br>
Case Type Unspecified
Unknown
I am trusting on Alonso so far I am with him almost 5 months I still haven’t got nothing but I am hoping I choose the right ones
Owner response
Dear Fidelmar. Thank you for trusting us with your case. Immigration applications & petitions can take some time to be fully processed by USCIS, so we really appreciate your patience here. If you have any questions about the status of your case please reach out to our team.<br><br>We’re honored to protect and serve individuals and families like yours—sin miedo, y contigo.<br>
Case Type Unspecified
Unknown
It is a quality
Owner response
Your support means everything to us. Thank you so much for your trust!<br>
Case Type Unspecified
Unknown
Hello, thank you so much for your service. I'm truly very happy. God bless you always.
Owner response
Dear Irma, we appreciate your review and are honored to be part of your story. Thank you for sharing it. If you ever need legal assistance, please contact us!<br><br>
Case Type Unspecified
Unknown
Excellent treatment and very professional
Owner response
Dear Jose, we are honored by your words and thank you for your trust.<br><br>
Most recent written review from German Perez: Apr 22, 2026 (106 days ago)
Mentioned in 29 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 21 reviews, with an average 3.5-star rating when clients talk about this theme.
Mentioned in 12 reviews, with an average 4.7-star rating when clients talk about this theme.
21 reviews touch this theme, including 9 clearly negative mentions and 0 mixed mentions.
16 reviews touch this theme, including 6 clearly negative mentions and 1 mixed mentions.
50 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
I'm 100 percent satisfied with all they done for me till now, very responsive, good people.
We had a free consultation scheduled, and they canceled without prior notice. We called to ask if it would be rescheduled or what the reason was. We wanted to inquire if they could handle a case, and the receptionist hung up on my partner, but not before telling him that there are no free consultations and that we first have to sign papers to be seen. I think it's outrageous that they offer free consultations and don't honor them, but we're even willing to pay. I've never heard of transferring legal representation without first speaking to the representative. Thanks for nothing. We decided to look for services elsewhere because if this is how they treat you before granting exclusivity to a case, I can't imagine what it will be like when we depend on their services.
Please look for some else!!!! There goal is to sell and collect has fast has they can, promissing to jump in front of the line if you paid in full. The truth is once you paid, they shuffle your case around and the communication is horrible. In our case they have multiple mistakes like names DOB and addresses, wiches in immigration cases is extremely important. When we had our appointment with immigration they told us 1 day before with multiple mistakes. Runnnn away!!!!!