Elizabeth Gandy★★★★★Aug 10, 2024 (703 days ago)
For your personal injury needs, please call Angela at Amaro Law Firm.
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Amaro Law Firm
Austin Personal Injury Lawyer — 143 Client Reviews Analyzed
4.9(143 reviews)Amaro Law Firm is a Personal Injury law firm in Austin, TX, located at 13915 N Mopac Expy Suite 315 and reachable at +1512-881-8224. Clients have rated the firm 4.9 out of 5 across 143 public Google reviews, 82 of which include written feedback. The most recent written review is from Elizabeth Gandy on Aug 10, 2024 (703 days ago).
Owner engagement: Amaro Law Firm replies on 91% of visible Google reviews, and roughly 4% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment, care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
143 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Amaro Law Firm is a personal injury law firm serving clients in Austin, Texas, located at 13915 N Mopac Expy Suite 315 78728.
Review evidence: Clients have left 143 public Google reviews averaging 4.9 out of 5, 82 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Austin, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 140 photos are public on Google; contact the firm to ask about consultation fees.
Contact Amaro Law Firm at (512) 881-8224 or visit amarolawfirm.com for a free case review.
143 public reviews and 82 written reviews.
Most recent written review from Elizabeth Gandy: Aug 10, 2024 (703 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 91% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Elizabeth Gandy: Aug 10, 2024 (703 days ago)
Mentioned in 32 reviews, with an average 4.9-star rating when clients talk about this theme.
Mentioned in 30 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 14 reviews, with an average 4.4-star rating when clients talk about this theme.
14 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
11 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
125 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
For your personal injury needs, please call Angela at Amaro Law Firm.
I called on July 5th trying to find a personal injury attorney to handle a building injury. I spoke to a paralegal and he said the office was closed for the 4th July weekend but he would forward it to the attorney and let me know if they thought they could help us. Never heard back. The least they could do is let us known they aren't interested. I guess if you don't have a potential multi multi million auto claim they aren't interested.
I called in January of 2023 after my car was totaled by a negligent driver and I was injured. After giving my details, they said they would follow up with me. After a week or so with no answer, I called back. They told me they didn't want my case and that I should just accept the $2,500 settlement from the insurance company. I called another law firm who took my case on the spot. And today I just got confirmation that they settled my case for $135,011 and I received $45,000. I whole heartedly recommend going to a smaller law firm who cares about you.
13915 N Mopac Expy Suite 315, Austin, TX 78728
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Most recent written review from Elizabeth Gandy: May 8, 2026 (67 days ago)
Written Reviews
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Elizabeth Gandy
Personal Injury
Unknown
For your personal injury needs, please call Angela at Amaro Law Firm.
Linda Oliva
Personal Injury
Unknown
I called on July 5th trying to find a personal injury attorney to handle a building injury. I spoke to a paralegal and he said the office was closed for the 4th July weekend but he would forward it to the attorney and let me know if they thought they could help us. Never heard back. The least they could do is let us known they aren't interested. I guess if you don't have a potential multi multi million auto claim they aren't interested.
Heather Hinson
Personal Injury
Unknown
I called in January of 2023 after my car was totaled by a negligent driver and I was injured. After giving my details, they said they would follow up with me. After a week or so with no answer, I called back. They told me they didn't want my case and that I should just accept the $2,500 settlement from the insurance company. I called another law firm who took my case on the spot. And today I just got confirmation that they settled my case for $135,011 and I received $45,000. I whole heartedly recommend going to a smaller law firm who cares about you.
olga mishra
Personal Injury
Unknown
I called them for an accident claim and the guy who handled my initial consultation did not even bother to get all the details from me to understand my case. Without hearing me completely he said they cannot accept my case. He was so rude and very much in a hurry to end the call. I wouldn't recommend them to anyone who is not in a big car accident because I guess they need to make lots of money which probably they realized they will not make in my case.
Lori D
Personal Injury
Unknown
To say Jorge, my case manager, was excellent, would be an understatement!! He took me with him through the entire process and furnished me with information of all the twists and turns and every new update on my case. He was very accommodating to all my excesses and had answers to all my questions at all times. I don’t know about the other case managers at the firm, but if they had five “Jorges”, Amaro would conquer the world. I’m pleased with my service experience and will definitely recommend Amaro to anyone in need of legal representation for injury. Thank you so much JORGE PORTILLO and thank to the whole team at Amaro.
Liz Zzzz
Personal Injury
Unknown
They didn't take my case but they were very thorough in seeing what they could do.
Monica Cruz
Personal Injury
Unknown
They are really good about there work and for Melanie she is very helpful and answers all my questions and everything I need to know thank you for your your job.
Erika Moreno
Personal Injury
Unknown
I’ve heard good things about this team and would personally choose this law firm!
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