Steven Burnett★May 24, 2023 (1139 days ago)
This company is hired by my law firm to handle the lien resolution on my case. Very poor and slow. I have been waiting for 20 months on my settlement.
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ARCHER Systems, LLC
Austin Personal Injury Lawyer — 23 Client Reviews Analyzed
1.9(23 reviews)ARCHER Systems, LLC is a Personal Injury law firm in Austin, TX, located at 3300 Duval Rd #250 and reachable at +1800-939-8720. Clients have rated the firm 1.9 out of 5 across 23 public Google reviews, 16 of which include written feedback. The most recent written review is from Steven Burnett on May 24, 2023 (1139 days ago).
What reviewers consistently praise: communication and updates, and patience through a long case. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
23 reviews
Years Experience
Practice Areas
Office Location
Consultation
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ARCHER Systems, LLC is a personal injury law firm serving clients in Austin, Texas, located at 3300 Duval Rd #250 78759.
Review evidence: Clients have left 23 public Google reviews averaging 1.9 out of 5, 16 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Austin, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact ARCHER Systems, LLC at (800) 939-8720 or visit archersystems.com for a free case review.
23 public reviews and 16 written reviews.
Most recent written review from Steven Burnett: May 24, 2023 (1139 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Steven Burnett: May 24, 2023 (1139 days ago)
Mentioned in 12 reviews, with an average 1.3-star rating when clients talk about this theme.
Mentioned in 7 reviews, with an average 1.0-star rating when clients talk about this theme.
12 reviews touch this theme, including 10 clearly negative mentions and 0 mixed mentions.
7 reviews touch this theme, including 7 clearly negative mentions and 0 mixed mentions.
23 reviews currently have no visible owner response, so the written feedback matters more than response style.
This company is hired by my law firm to handle the lien resolution on my case. Very poor and slow. I have been waiting for 20 months on my settlement.
Everyone is right, it's a terrible company. They are completely useless. They just give you the runaround. The only solution is to hire an attorney, which many cannot afford to do, but if you can, do it.
This place is a joke they told me 2 months ago they were going to send me a email asking how i wanted to get my $! I keep getting the run around. They wont give me my settlement and im struggling with my bills right now! Id give them 0 stars!!!
3300 Duval Rd #250, Austin, TX 78759
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Steven Burnett: May 8, 2026 (59 days ago)
Written Reviews
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Average Rating
1.67
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Older Archive
6
Assigned Tags (3)
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Steven Burnett
Personal Injury
Unknown
This company is hired by my law firm to handle the lien resolution on my case. Very poor and slow. I have been waiting for 20 months on my settlement.
Tiffanie Alexander
Personal Injury
Unknown
Everyone is right, it's a terrible company. They are completely useless. They just give you the runaround. The only solution is to hire an attorney, which many cannot afford to do, but if you can, do it.
Heidi Hawkins
Personal Injury
Unknown
This place is a joke they told me 2 months ago they were going to send me a email asking how i wanted to get my $! I keep getting the run around. They wont give me my settlement and im struggling with my bills right now! Id give them 0 stars!!!
Martina Eubank
Personal Injury
Unknown
What kind of business is this you can never reach anyone and when you do the people that answer the phone talk to you like dirt I've never been treated so disrespectful and discourteous in my life. Worst company ever I hope that the next attorney or business that decides to utilize this company will think twice horrible horrible customer service
Vicky Clark
Personal Injury
Unknown
They're just a really good part of Napoli/Skolnik Law Firm. They're the ones who handles settlement payments
Shelly Crawford
Personal Injury
Unknown
Customer service was extremely rude and unprofessional.
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