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Review Intelligence
Austin Law PLLC New Braunfels Tx review signals at a glance
CrashStory aggregates public review patterns for Austin Law PLLC New Braunfels Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
14
PI Reviews
11
Text Reviews
14
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Review Snapshot
4.8
16 public reviews and 14 written reviews.
Recent Activity
Most recent written review from Joe Stafford: Feb 6, 2026 (180 days ago)
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Response Behavior
Replies on 75% of reviews
92% of the visible replies look at least somewhat personalized instead of fully templated.
Austin Law PLLC New Braunfels Tx client reviews
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All14 reviews
4.7
Most recent written review from Joe Stafford: Feb 6, 2026 (180 days ago)
Written Reviews
14
Average Rating
4.71
Reviews (30d)
0
Reviews (90d)
0
Older Archive
14
Assigned Tags (3)
Showing 14 of 14 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I think of M. Avery Austin III as “The Lemonade Lawyer”. When his client has been handed a basket of sour lemons, he uses his compassionate listening skills, his in-depth understanding of the criminal justice system, and his extensive experience in the courtroom to make the best lemonade possible. He works hard to help his clients move forward in their journey of life with as little damage as possible to their record. In the case I followed most closely, I was especially impressed with his ability to help his client understand why accepting a particular plea offer was in her best interest and how she could take full advantage of the terms of that agreement. For her, he made “excellent lemonade”.
J.H.S. Feb 1, 2026
First and foremost I must send my thanks, gratitude and respect to Mr. Avery Austin for his service and for his passion to always help and assist his fellow Americans no matter the battle
..My son was unfortunately incarcerated in Texas after only being there for 5 days because he was trying to rekindle a past relationship. Things took a wild turn and my son was in a jail 1500 miles away from any family to assist and comfort him during that extreme life changing situation. On came Mr Avery, Mrs.Shannon and his firm that he created to continue to serve his country and the ones less fortunate who otherwise might not have a voice or defense for that matter. Obviously the 4 1/2 month process to have my son released with only a $300 fine after having a charge, mind you a felony; robbery..Mr. Avery Austin orchestrated a deal and ultimately my sons release soon thereafter and for that well forever be grateful to Austin Law PLLC...Any incarceration sucks for all those affected but I can say that if you're represented by the Austin Law firm, your family, friend , etc is in very good hands and all I can say is just be patient. Texas is very backed up statewide and nothing will happen fast as some other states. Please keep that in mind. Do that and you'll end up like my wife, son and I, very happy with the representation Austin Law provided. My son is back home now and very grateful for Mr. Avery and his firm and has been putting his best foot forward daily. Thank you again for everything. We are forever grateful and Mr. Avery, you are a true American Hero! Forever grateful!!
Owner response
Thank you so much for your incredibly kind and thoughtful review. Your words mean more to us than we can express. At Austin Law PLLC, we are committed to standing by our clients and their families during some of the most difficult times in their lives. Knowing that we were able to help your son, and bring some peace and resolution to your family, is the very reason we do what we do.<br><br>We understand how overwhelming and emotional the legal process can be—especially from across the country—and we truly appreciate your patience and trust in us throughout the journey.<br><br>Please know that your family’s strength, faith, and perseverance were just as critical to the outcome. We are so happy to hear your son is home and doing well. That’s what it’s all about.<br><br>From all of us at Austin Law PLLC—thank you again for your trust and for sharing your experience. We’re forever grateful for clients like you.
I am soooo grateful and happy with Austin Law PLLC. Mr Austin and Shannon helped my son so much I do not know how I could repay them. They are very professional with their work. I highly recommend Austin Law Firm!!!!
Owner response
Thank you so much for your kind words! We’re thrilled to help make such a positive impact on your son’s situation. Your recommendation means a lot to us, and we’re grateful for the trust you placed in our team. If you ever need anything in the future, please don’t hesitate to reach out!
A trusted professional that treated us like family when we had no idea what to do.
Owner response
Thank you so much for your kind words! We’re thrilled to hear that you felt treated like family during your experience with us. Our goal is to provide guidance and support during challenging times, and it’s wonderful to know we were able to help you. If you ever need anything in the future, please don’t hesitate to reach out!
Very happy with the outcome of my case they were able to get my charges dismissed, I was so nervous but they treated me like a human and actually listened to my situation without judgement. highly recommended
Owner response
We’re thrilled to hear you had a positive experience and that we were able to help get your charges dismissed. Treating our clients with respect and compassion is always our priority. Wishing you all the best moving forward! – Austin Law PLLC
I am a veteran and have used Austin Law. They were very responsive and helpful.. I have recommended Auatin law to several veteran friends. These veterans had problems from dealing with auto insurance companies to run ends with the law. Austin Law was there to help them resolve the issues. Avery Austin is a veteran and understands what we have been through and uses his expertise to help and get positive results!
Owner response
Thank you for sharing your experience with Austin Law! We’re honored to have had the opportunity to assist you and your veteran friends with your legal needs. Avery Austin’s understanding of the challenges veterans face, coupled with his expertise, allows us to provide effective support to all our brave veterans and active military!
Shannon and Avery both helped ease my anxiety by explained the process of what could/should and might happen very thoroughly. They gave me no false hope either. I would recommend them to anyone needing a lawyer. I got on somewhat of a personal level with them. I even met their beautiful pups. Great couple, highly recommended
Owner response
Thank you for your heartfelt review! We’re thrilled to hear that we provided you with thorough explanations and genuine support. It’s wonderful to know that you felt a personal connection with us and even had the chance to meet our furry emotional support staff! We truly appreciate your recommendation and look forward to assisting you in the future if needed.
Avery and Shannon were so helpful and very easy to work with. They were very prompt and demanded action on my behalf. I would definitely recommend them for any legal advice.
Owner response
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that we were able to assist you effectively and that you found us helpful and easy to work with. Our team takes great pride in providing prompt and proactive service, and we are delighted that you felt supported throughout the process.
It's hard to narrow it down to exact words but ! I'll say this when you need a battle buddy that ain't going to turn there back on you and go into the fight with you there is no better person I'd suggest to have your six then Avery Austin !
Owner response
Thank you so much for your heartfelt review! I’m honored to be your trusted battle buddy, and I appreciate your confidence in having me by your side. Grateful for your kind words!
I think of M. Avery Austin III as “The Lemonade Lawyer”. When his client has been handed a basket of sour lemons, he uses his compassionate listening skills, his in-depth understanding of the criminal justice system, and his extensive experience in the courtroom to make the best lemonade possible. He works hard to help his clients move forward in their journey of life with as little damage as possible to their record. In the case I followed most closely, I was especially impressed with his ability to help his client understand why accepting a particular plea offer was in her best interest and how she could take full advantage of the terms of that agreement. For her, he made “excellent lemonade”.
J.H.S. Feb 1, 2026
First and foremost I must send my thanks, gratitude and respect to Mr. Avery Austin for his service and for his passion to always help and assist his fellow Americans no matter the battle
..My son was unfortunately incarcerated in Texas after only being there for 5 days because he was trying to rekindle a past relationship. Things took a wild turn and my son was in a jail 1500 miles away from any family to assist and comfort him during that extreme life changing situation. On came Mr Avery, Mrs.Shannon and his firm that he created to continue to serve his country and the ones less fortunate who otherwise might not have a voice or defense for that matter. Obviously the 4 1/2 month process to have my son released with only a $300 fine after having a charge, mind you a felony; robbery..Mr. Avery Austin orchestrated a deal and ultimately my sons release soon thereafter and for that well forever be grateful to Austin Law PLLC...Any incarceration sucks for all those affected but I can say that if you're represented by the Austin Law firm, your family, friend , etc is in very good hands and all I can say is just be patient. Texas is very backed up statewide and nothing will happen fast as some other states. Please keep that in mind. Do that and you'll end up like my wife, son and I, very happy with the representation Austin Law provided. My son is back home now and very grateful for Mr. Avery and his firm and has been putting his best foot forward daily. Thank you again for everything. We are forever grateful and Mr. Avery, you are a true American Hero! Forever grateful!!