Burris & Thomas, LLC review signals at a glance

Burris & Thomas and Steven R. Burris are listed as separate law firms, but they appear to be one and the same, as both show 2810 W Charleston Blvd, Ste F-58, Las Vegas, NV 89102 as their physical address. Both are owned by Steven R. Burris, as stated to me by Steven R. Burris. This might confuse people reading each entity's reviews. Despite ever-so-slightly different ratings, this/these law office does not demonstrate the professionalism and expertise expected in personal injury cases, let alone in any legal firm. In my experience, this/these law practice did not communicate well, if at all. The staff consistently failed to follow up or carry out instructions and commitments. After weeks of mixed messages and incorrect information, I learned that staff members had attributed comments to me that I did not make. Inaccurate records raise concerns about case handling and legal expertise. I noticed these issues early on and gave them a few weeks to turn things around. I even allowed for a situation with a legal assistant where she had a personal matter that I was never told about until about 4 weeks into our engagement. After 2 more weeks with nothing changing, I chose to move to a different firm. Within days after moving, I began receiving treatment from the new law firm. In nearly 6 weeks at Burris & Thomas, aka Steve R. Burris, I did not receive the required treatment or any comprehensible or lucid communications. I also found inaccurate statements from this firm regarding external communications, which reflects on the firm as a whole. I am not sure why Steven R. Burris and Burris & Thomas are listed separately, so I posted the same review for both. I would highly recommend giving considerable consideration before hiring Burris & Thomas, and/or Steven R. Burris, attorney at law.

Very professional and personable. Guided us through this process. Highly recommend. God bless them and their business.

Please call these guys if you’re ever in an accident. They took care of us. Nancy was awesome she made it very convenient. They came out whenever documents needed to be signed.

All staff members were very knowledable and easy to work with! The responses to any questions we had were always timely and easy to understand. They did an excellent job negotiating my husband's case. Since he passed away before the case was completed they continued their efforts on my behalf with much success. Thank you for all your hard work!

We hired Steve Burris for our lawsuit, what an experience, Steve is a very professional attorney, he treated us with so much respect, kept us in the loop always as to what was going on and always replied to our queries promptly. He is a gem and we are very thankful to Him and His Staff especially Nancy Gonzalez for the support and outstanding outcome! We will recommend this law firm to all our Friends, Family and Acquaintances strongly. They are Super Lawyers that dedicate themselves for your benefit only.

Great services sherry always on top of things never keeps you out of the loop Nate was good as well explain everything clearly this is my second time going with them and they don’t disappoint I would highly recommend them !

Very professional and on top of their things, Sherry always kept me in the loop, I was never in a doubt, Nate did a wonderful job fighting my case, I did not have to pay no medical bills out of pocket, and will 100% go through then again , I highly recommend them.

I didn't deal with attorneys but spoke with the receptionist Priscilla and gave her my information. She got back to me later and let me know my case isn't one the attorney wanted to take. She was very professional, kind and made sure to call me back. I appreciate her great customer service.

Best customer service Always very helpful They helped me & my family so much for many years I Highly recommended

Nate and Priscilla have been wonderful throughout the process. Thank you guys for all that you do!

I have been a client of theirs for a few years. Their staff is very friendly and responsive to emails when I have a concern. Carla is amazing!

We have been using them for any situation that we have they are fast and efficient!