Very disappointed with how unprofessional this firm has been. I started calling on Monday and each time was told, “the attorney isn’t in the office right now, but I can leave a message.” It is now Friday, and I still have not received a single call back or any form of follow-up. When I called again today, I was suddenly told, “you already have a lawyer, just move forward with your lawyer.” I waited an entire week just to be told that. Initially, the phone lady expressed no interest in taking the case and suggested I stay with the original lawyer who handled it. On top of that, she later misrepresented the situation by claiming I was disrespectful, which is completely untrue. I remained professional throughout every interaction. I even recorded the conversation and offered to provide it to clarify how I was treated by the office staff, but the attorney refused to review it. Instead, she stated she would support her staff regardless of the circumstances even if they were in the wrong. This level of disregard for communication, accountability, and professionalism is extremely concerning.
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