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Review Intelligence
Chisholm Chisholm Kilpatrick Ltd Houston Tx review signals at a glance
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What to check before you hire Chisholm Chisholm Kilpatrick Ltd Houston Tx
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Review Snapshot
4.4
146 public reviews and 96 written reviews.
Recent Activity
Most recent written review from adia winston: May 22, 2026 (71 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 53% of reviews
97% of the visible replies look at least somewhat personalized instead of fully templated.
I strongly caution veterans before using Chisholm Chisholm & Kilpatrick for VA disability representation.
My experience with their intake process was deeply frustrating, overly bureaucratic, and, in my opinion, completely disconnected from the actual VA rules governing representation.
Here is what happened.
I previously signed a private representation agreement with another law office. That prior firm had nearly a year and, according to VA, never filed a power of attorney, never became my VA-recognized representative, and never submitted anything on my behalf. I later terminated that private agreement in writing and provided proof that the termination email was sent.
I then contacted VA directly. VA confirmed to me over the phone and in writing that there was no active power of attorney on file for that prior firm and that they had never represented me before VA.
Despite that, Chisholm Chisholm & Kilpatrick continued insisting that I obtain a withdrawal or release letter on the prior firm’s letterhead.
That demand made no practical sense in my situation. VA confirmed there was no active POA. I had already terminated the private agreement in writing. VA rules allow a claimant to revoke a POA, discharge a representative, and execute a new POA that supersedes any existing POA unless limited. Yet CCK still treated the situation as if an unresponsive prior firm had veto power over my ability to move forward.
That is not advocacy. That is gatekeeping.
I provided CCK with the prior agreement, my written termination notice, proof the termination email was sent, proof of repeated unanswered attempts to contact the prior firm, and VA’s confirmation that no POA existed. Instead of applying common sense and legal judgment to the actual facts, the intake process kept circling back to a checklist requirement for a release letter that did not appear legally necessary or practically obtainable.
I spoke with multiple intake representatives, and the process left me with the impression that they did not understand, or were not willing to apply, the VA rules that controlled the situation. When VA itself confirms there is no active POA, requiring a veteran to chase a letterhead release from a nonresponsive firm that VA says never represented him is absurd.
This was not a small claim. If successful, my case likely could have generated significant attorney fees. But CCK still allowed a senseless paperwork demand to block the process.
That told me everything I needed to know.
I have now started the VA claim process myself and have already begun moving my case forward without them.
Veterans deserve advocates who know how to fight through unusual facts, not intake systems that hide behind rigid paperwork demands. Based on my experience, Chisholm Chisholm & Kilpatrick felt more like a gatekeeping machine than a law office ready to fight for me.
I would not recommend them to veterans who need urgent, thoughtful, or aggressive help with a VA disability claim.
Vets do your homework and look at all their negative reviews. You will easily see a pattern that I’m not the first to complain about this! Semper Fidelis
Owner response
Thank you for sharing your feedback. We understand how frustrating it can be to navigate the representation process, particularly when prior agreements create complications. While we are not able to discuss the specifics of any case publicly, we do have obligations we must follow when prior representation is involved, and those requirements are in place to protect veterans.<br><br>We wish you the very best as you move forward with your claim.
Process Transparency (negative)Case # Treatment (negative)Needing a Lawyer (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
I had a great experience with Chisholm Chisholm & Kilpatrick (CCK). After reaching out to multiple attorneys for help with my VA disability claim and getting little to no response, they were the first firm that actually got back to me.
Even though my case wasn’t the right fit for their office, they didn’t just leave me hanging. They took the time to review my situation and referred me to another firm that may be able to help. That meant a lot, especially after feeling ignored by so many others.
Because of their response and referral, I may have finally found someone willing to help me move forward with getting properly rated by the VA. That kind of professionalism and willingness to help—even when they’re not taking your case—is rare.
Highly recommend reaching out to them if you need guidance on a VA claim.
Owner response
Jason, thank you for the five star review and for contacting Chisholm Chisholm & Kilpatrick in Houston, Texas. We’re glad our team responded quickly, took the time to review your VA disability situation, and pointed you toward the right next step even though it was not the best fit for our office. We appreciate the recommendation, and we’re wishing you the best as you move forward with your VA claim.
Thanks again to CCK for their hard work, dedication and patience in helping veterans achieve what we deserv
Owner response
Jenaro, your kind words mean a lot to us. It's truly rewarding to assist veterans in obtaining the support they deserve. We appreciate your recognition of our team's dedication and patience throughout the process.
This place is extremely rude if they decide you can’t make them money. I just wanted to know why they wouldn’t take my case and they were no help at all. I just need to know if I should give up on ever being paid for my injuries while in service.
Owner response
We’re sorry to hear that your experience with our team did not meet your expectations. Every potential case we review goes through a careful evaluation process to determine whether we are the right firm to assist based on the legal and procedural issues involved.<br><br>We never want anyone to feel dismissed or unheard. If you are still pursuing your VA claim, we encourage you not to give up. There are many resources available to veterans, and we sincerely hope you find the right support to move forward.<br><br>We appreciate your feedback and wish you all the best.
Communication (negative)Case # Treatment (negative)Needing a Lawyer (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
They handled my claim in a professional and timely manner.They kept me informed about the process. Each call was handled very professional. I was very pleased with their service and highly recommend this law firm to others.
Owner response
Thank you for your kind words, Eddie. We're thrilled to hear that you had a positive experience with our team and that we could assist you in a timely manner. Your recommendation means a lot to us and reflects our commitment to providing professional service. We appreciate your trust in our firm. Thank you again!
Communication (positive)Process Length (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
My experience with CC&K was exceptional. They explained everything and the response to any questions was quick. They made sure I received everything I was entitled to. I would highly recommend them.
Owner response
Thank you for your wonderful feedback, Arthur. We are thrilled to hear that you had an exceptional experience with us and that our team was able to assist you effectively. Your recommendation means a lot to us, and we are committed to maintaining this level of service for all our clients. If you need further assistance in the future, don’t hesitate to reach out.
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
They helped every step of the way. Great communication with them. They really made this an easy process.
Owner response
Thank you for your positive feedback, Heather. We're thrilled to hear that you found our communication helpful and the process easy. Our team strives to provide support every step of the way, and it's wonderful to know we met your expectations. Your satisfaction is our priority, and we appreciate your trust in us.
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
well that was disappointing. i never spoke to a lawyer but only a receptionist. They did not take my case but would not tell me why.
Owner response
Thank you for your feedback. We understand how frustrating it can be not to receive the outcome you were hoping for. While we aim to treat every caller with respect and care, we’re not always able to take every case. We recognize that this can be disappointing. That said, we appreciate you reaching out to us and wish you the very best moving forward with your claim.
Communication (negative)Case # Treatment (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
I asked these people for help & sent them my records, they said they weren't able to help me with no explanation as to why. I guess they only want easy, slam dunk claims.
Owner response
We’re sorry to hear you were disappointed. While we can't take on every case, we do our best to review each one carefully. We’ve been honored to represent thousands of veterans and their families, and we appreciate you taking the time to share your experience. If you're still seeking support, we recommend reaching out to a Veterans Service Organization (VSO) like DAV, who may be able to help.
Case # Treatment (negative)Needing a Lawyer (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
Depending on the kind of legal you need civil divorce Criminal accident I don't know what they are specified exactly but I know they do handle VA claims you might find out something your vso didn't tell you or he she didn't know nevertheless good luck! Have a wonderful 2025
Owner response
We appreciate your comment! Our firm focuses on VA disability claims and helping veterans secure the benefits they deserve. Many vets find out new information when working with us that they weren’t aware of before. If anyone has questions about their claim, we’re happy to take a look. Best wishes for 2025!
CCK took my case March 2025. Very little communication from them throughout the following months. March 2026 I receive notification from the VA forms were filled on my behalf. All said and done received one month of retroactive benefits after them having my case for over a year. I thought the point of them taking certain cases was to win back the benefits owed. I’m certain they dropped the ball on my case. I wish I used another firm. Be careful with them.
I strongly caution veterans before using Chisholm Chisholm & Kilpatrick for VA disability representation.
My experience with their intake process was deeply frustrating, overly bureaucratic, and, in my opinion, completely disconnected from the actual VA rules governing representation.
Here is what happened.
I previously signed a private representation agreement with another law office. That prior firm had nearly a year and, according to VA, never filed a power of attorney, never became my VA-recognized representative, and never submitted anything on my behalf. I later terminated that private agreement in writing and provided proof that the termination email was sent.
I then contacted VA directly. VA confirmed to me over the phone and in writing that there was no active power of attorney on file for that prior firm and that they had never represented me before VA.
Despite that, Chisholm Chisholm & Kilpatrick continued insisting that I obtain a withdrawal or release letter on the prior firm’s letterhead.
That demand made no practical sense in my situation. VA confirmed there was no active POA. I had already terminated the private agreement in writing. VA rules allow a claimant to revoke a POA, discharge a representative, and execute a new POA that supersedes any existing POA unless limited. Yet CCK still treated the situation as if an unresponsive prior firm had veto power over my ability to move forward.
That is not advocacy. That is gatekeeping.
I provided CCK with the prior agreement, my written termination notice, proof the termination email was sent, proof of repeated unanswered attempts to contact the prior firm, and VA’s confirmation that no POA existed. Instead of applying common sense and legal judgment to the actual facts, the intake process kept circling back to a checklist requirement for a release letter that did not appear legally necessary or practically obtainable.
I spoke with multiple intake representatives, and the process left me with the impression that they did not understand, or were not willing to apply, the VA rules that controlled the situation. When VA itself confirms there is no active POA, requiring a veteran to chase a letterhead release from a nonresponsive firm that VA says never represented him is absurd.
This was not a small claim. If successful, my case likely could have generated significant attorney fees. But CCK still allowed a senseless paperwork demand to block the process.
That told me everything I needed to know.
I have now started the VA claim process myself and have already begun moving my case forward without them.
Veterans deserve advocates who know how to fight through unusual facts, not intake systems that hide behind rigid paperwork demands. Based on my experience, Chisholm Chisholm & Kilpatrick felt more like a gatekeeping machine than a law office ready to fight for me.
I would not recommend them to veterans who need urgent, thoughtful, or aggressive help with a VA disability claim.
Vets do your homework and look at all their negative reviews. You will easily see a pattern that I’m not the first to complain about this! Semper Fidelis
I had a great experience with Chisholm Chisholm & Kilpatrick (CCK). After reaching out to multiple attorneys for help with my VA disability claim and getting little to no response, they were the first firm that actually got back to me.
Even though my case wasn’t the right fit for their office, they didn’t just leave me hanging. They took the time to review my situation and referred me to another firm that may be able to help. That meant a lot, especially after feeling ignored by so many others.
Because of their response and referral, I may have finally found someone willing to help me move forward with getting properly rated by the VA. That kind of professionalism and willingness to help—even when they’re not taking your case—is rare.
Highly recommend reaching out to them if you need guidance on a VA claim.